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Anna Johnson
309
Jersey Rd
Millsboro,
DE 19001
302-344-9876
anna@gmail.com
PROFILE:
Recent I.T. graduate committed to delivering high-quality, responsive services. Practical projects and teamwork experiences during degree studies have assisted in developing strengths in critical problem solving, technical leadership and troubleshooting. Eager to learn and expand capabilities.
Recent I.T. graduate committed to delivering high-quality, responsive services. Practical projects and teamwork experiences during degree studies have assisted in developing strengths in critical problem solving, technical leadership and troubleshooting. Eager to learn and expand capabilities.
EDUCATION:
DeVry University, Columbus, Ohio
Bachelor of Science in Network and Communications Management
Graduated: February 2010
DeVry University, Columbus, Ohio
Bachelor of Science in Network and Communications Management
Graduated: February 2010
TECHNOLOGY
SKILLSET:
Operating Systems: Windows
98/XP/Server 2003, Linux/Fedora, Windows Server 2003
Networking: VoIP,
Switches, PCs, TCP/IP, Cisco, Hardware, Ethernet, LAN/WAN, Routers, Printers,
Fax, Office equipment, Troubleshooting
Applications: Microsoft
Office
SENIOR PROJECT:
Assigned to a team acting as consultants to the IIS Company to
improve network efficiency, security, and remote access. Solutions to their
network problems also consisted of a disaster recovery plan, data back ups and
VoIP.
COURSE WORK: Introduction to Networking & Routing, Advanced Internet Protocol
(IP), WAN Technologies, Network Operation Systems (NOS), Advanced Network
Security
EMPLOYMENT:
Scientific
Games 4/10 – Present Dover, DE
· Troubleshooting,
installing, cabling, lottery machines
· Training Retailers
· Customer Service
· Delaware Safety
Representative
Renovation
Consultants 8/09
– 12/10 Columbus,
Ohio
· Canvassing
neighborhoods
· Sales
DeVry
University 5/07 to 6/08
Columbus,
Ohio
Front Desk Worker in Tutoring Center
· Recording student
information in student database
· Proctored make-up
exams
· Greeted students and
setting appointments for tutoring sessions.
ACCOMPLISHMENTS:
· A+ Certified
· Network+ Certified
· Achieved Technician
Ham Radio License, Sussex Technical H.S., Georgetown, DE-2004
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