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Joy
Whitehead
Summary
Technical Recruiter adept at sourcing the best candidates for leading
corporations, including Nike, Micron Technology, Microsoft, and Premera Blue
Cross. Career average of over 60 hires per year, utilizing customer service
methods that result in a high percentage of satisfaction, production, and
retention.
Taos Mountain, Inc. Current
Relationship
Manager
Ø Sourcing
of UNIX Systems Administrators and DBAs to build a pipeline of highly-qualified
candidates for consulting assignments.
Ø Primarily
using Linkedin, user groups, event attendee lists, Boolean searches using
Google, database and some job boards to source candidates.
KELLY
OUTSOURCING AND CONSULTING GROUP 5/2010-1/2011
Screening
Consultant - telecommute
Maintain assigned requisitions in Taleo to source,
evaluate, and screen candidates for Nike technical positions, primarily at
World Headquarters location in Beaverton, Oregon.
Ø Part
of an exceptional virtual team, hiring over 100 FTE employees into Nike in
first 4 months of outsourcing partnership and exceeding goals.
Ø Sourced candidates with SAP, C#, ASP.NET, VB.NET,
Silverlight, ETL tools, Visual C++, VB, Visual Interdev/ASP, Active X, COM+,
ODBC, OLEDB, Win32 APIs, MS SQL Server, TSQL, Java, JSP, JHTML, Teradata, Oracle,
Solaris, Cognos, Informatica, Flash, and experience with Iterative and
Waterfall methodologies.
Ø Job titles include: Expert Project Manager, Expert
Architect, Solutions Architect, Development Manager, Software QA Manager, Software
QA Engineer, Expert Applications Engineer, Senior Business Systems Analyst,
Expert Data Architect, User Experience Engineer, Senior Business Consultant, Internet
Security Compliance Expert, Web Operations Manager, and Enterprise BI Program
Manager.
Independent
Recruiting Consultant 6/2008-5/2010
Partnered
with agencies on an as needed basis to source talent for technical positions
related to Microsoft software development.
MICRON
TECHNOLOGY/APTINA IMAGING
- Boise, ID/San Jose, CA 5/2006-6/2008
Recruiting Consultant -Independent Contractor (11/2007-5/2008)
Full
cycle recruiting for Micron Imaging Group to prepare for spin-off of Aptina
Imaging located in San Jose.
Ø Partnered
with leaders of group to determine priorities and develop recruiting strategy
to staff Imaging Group, resulting in meeting and exceeding customers’ hiring
needs (goal was 4 hires per month).
Global Compensation Analyst (5/2007-10/2007)
Administrated
the Employee Stock Purchase program, which included employees from USA, Singapore,
UK, Taiwan, Norway and Japan.
Ø Immediately
improved the customer service focus by stressing the view that every customer
interaction was an opportunity to meet and exceed customer satisfaction,
resulting in a more favorable rating from participants.
Ø Conducted
two quarterly purchases of stock for over 3000 participants.
Senior Technical Recruiter (5/2006-5/2007)
Joined
as full cycle Senior Technical Recruiter for a hiring ramp for the CMOS Image
Sensor Group. Sourced, screened, and qualified candidates throughout the hiring
process for Boise, ID and Pasadena, CA offices.
Ø Prioritized
headcount and met goals, receiving many compliments from hiring managers and
from candidates guided through the recruiting process. Successfully negotiated
offers with candidates, achieving an acceptance rate of over 90%.
Ø Assembled
a forms redesign project team to review and redesign current forms and create
new forms. Led meetings with management and team members, presented classroom
training on the design of Word templates, resulting in forms that streamlined
the collection of recruiting data.
MICROSOFT
(through Kelly Services) - Redmond, WA 4/2005-4/2006
Recruiter 2 (Staffing Consultant)
A
contract assignment to source, screen, and qualify technical employees for
exempt level positions within Sales, Financial, Marketing and IT groups at
Microsoft in Redmond.
Ø Exceeded
goals by using professional network to source and hire candidates that met the
needs of hiring managers (4 FTEs per month).
Ø Position
titles include Chief of Staff, Sr. Director, Director, Group Program Manager,
Sr. Program Manager, Program Manager, Lead Program Manager, Operations Manager,
Operations Analyst, Support Analyst, Support Specialist, Service Manager,
Product Manager, Sr. Development Manager, Lead Developer, Sr. Applications
Developer, Applications Developer, Systems Administrator, Systems Engineer,
Network Engineer, Systems Analyst, Test Manager, Technologist, Sr. IT Test
Engineer.
Ø Technologies
include Visual Studio.NET, (C#, ASP.NET VB.NET, ADO.NET), XML, Web Services,
T-SQL, SQL Server Data Warehouse Design and Development, Business Intelligence,
Data Mining, Cubes, Analytical Services, MS Reporting Services, MSF, SMS, MOM,
ITIL.
Ø Worked
with paralegals and lawyers in order to secure work authorization for
candidates that possessed the skills needed to facilitate the manufacturing of
semiconductors.
PREMERA
BLUE CROSS - Mountlake Terrace, WA 6/2000
- 9/2004
Senior Technical Recruiter
Responsible
for full life cycle recruiting: editing job descriptions, sourcing, screening,
interviewing, negotiation, establishing equity in compensation, vendor
management related to recruiting.
Ø Provided
sourcing strategy for HIPPA program, which required hiring an additional 75
technical employees. Exceeded goals by hiring 150 exempt level technical
employees in one calendar year. Nominated for Premera’s Spirit of Excellence
award in 2004.
Ø Sourced
a combination of Microsoft Web portal architects and developers (C#, ASP. Net,
VB.Net, SQL Server) and COBOL Mainframe Systems Analysts, DBAs, Project
Managers, VPs, Directors, Managers, Business Consultants.
STAFFING
OPTIONS AND SOLUTIONS
- Lynnwood, Washington 9/99
– 6/2000
Technical Staffing Consultant
Recruited
IT personnel with a specialization on Oracle and SQL Server Developers for
multiple platforms.
Ø Coached
and Mentored an inexperienced Recruiting and Sales staff, directing account
manager to market the best SQL DBA, resulting largest “permanent” placement fee
($35K) received by SOS.
SOFTRACT
INC - Seattle,
WA 6/1999
– 9/1999
Senior Technical Recruiter/Account Manager
Joined
startup agency to build business in order to fund an associated Software
Development firm.
Ø Put
in place a recruiting system; analyzed and implemented various Internet
resources while placing 4 candidates with newly developed clients in 3 months.
Ø Added
many clients and built relationships by direct contacts and partnering with
software developers.
CGI/
INTELIANT -
Bellevue, WA 12/1997
– 5/1999
Senior Staffing Mgr/Account Mgr
Account
management and recruiting of software and web development and networking
candidates.
Ø Developed
internet technology clients that resulted in over $300,000 in collected fees.
Ø Designed/Developed
MS Access database for workgroup, increasing the efficiency and availability of
candidate data.
Ø Worked
with an account manager to source candidate in the legal profession.
S&T
ONSITE - Seattle, Washington 2/1997
– 11/1997
Recruiter/Account Representative
Recruited
and placed Technical Writers, Editors, averaging 3-4 per placements per month.
Ø Redesigned
Access recruiting database and directed the development of an applicant
tracking system (ATS) with SQL Server as the back end.
RHOTECH - Redmond, Washington 4/1995-1/1997
Staffing Specialist
Sourced,
screened, and hired Windows Software Developers, System Analysts, Software
Testers, and Technical Writers.
Ø Liaison
between Rhotech and Volt to facilitate superior service to Microsoft in placing
contingent staff, placing a high of 17 contractors in one month, resulting in
receiving the "Recruiting Excellence" award for outstanding
performance.
Education & Professional
Development
§ Society
of Human Resources Management - PHR Certification
§ West
Los Angeles College, Culver City, CA - Associate of Arts of Business
Administration
§ Lake
Washington Technical College, Kirkland, WA - Certificate - Computer Technician
Computer related skills
Operating
Systems:
Windows,
Apple Operating System (Macintosh), familiar with UNIX.
Applicant
Tracking:
Taleo,
XP-Ten, Webhire, Personic, EZaccess, Telemagic, and proprietary databases.
Tools:
Linkedin,
Cold Calling, MS Office, SAP, Ceridian, Transcentive, Boolean expression, DICE,
Monster.com, Hotjobs and other Internet recruiting sites, networking and
newsgroups.
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