SAP Instructor Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Sofia Surrett

309 Joe Street ▪ Oxford, AL  36001

256-591-9876(C) ▪ sofia@bellsouth.net

SAP Instructor/Project Manager

Manager with 10 years experience developing employees and businesses. Strategic methods designed to reduce waste, provide financial analysis, and enhance human capital.  Effective strong communication and relationship management skills presented with energy and knowledge.  Serve and support customers with an ear for VOC. Lead hourly employees, salaried staff, and community members by teaching and leading with examples of positive behavior norms, ethical business practices, and integrity. Heavy research, analytical, negotiation technique, team dynamics, contracts, strategic financial decisions, and solution based proposals. OCM/HCM motivated.  Well known as a stable-trust worthy change agent and visionary.  Work within the LMP/SAP environment.  Supply chain management – APICS capable. Current DOD security clearance.

§  Instruction/Leadership – Facilitate, implement, and teach groups promoting special projects implemented to eliminate waste, enhance profit margins, and reduce operating costs through development of strategic alliances with internal and external individuals.

§  ISO Certification Audits

§  Lean/Sigma

§  Human Capital Management 

§  Project Team Leader – Recruit, instruct, lead, and release team members throughout project implementation and life cycle.

§  Develop team dynamics

§  Communications plan

§  Reward/Recognition plan

                                                                                                                                   .

§  Human Resources – Provide training pertaining to payroll queries, material and planning analysis, labor collecting, Everyone Everyday submittals, and Lean practices. 

§  Presentation developed for specific training opportunities 

§  Entrepreneur

§  In-boarding and Out-boarding protocols

§  HCM/OCM

§  Customer Service/Customer Relations – Communication and business to business methods used to understand the VOC.

§  User training

§  Process management

§  DMAIC modeling

§  Life Cycle Management.

§  Supply Chain Management

§  Risk Management

§  SAP – Capability modules include WM, PP, MM, SD, and Basic Navigation.  Process Based, Role Based, Module Based and Transactional training.

§  Create Training Documents

§  Curriculum Presentations

§  End user training

§  Pre and Post go-live support

§  New implementation

§  Change Management support

§  Marketing and Communications

PROFESSIONAL EXPERIENCE

IBM: Pall Corp. Dec 11 – Present

Worked with PALL employees implementing SAP across sites. Responsible for delivery of end user training for ECC SAP 7.0 modules, and general navigation courses.  Facilitated and participated in process and production team reviews of materials.  Consulted with Site SME’s in order to customize materials to meet the specific needs of the site/plant.  Redact and develop training materials.  Support multiple courses including IM, WM, PP, and SD for delivery by self and other trainers. Performed knowledge share, participant literacy analysis, and one-on-one end user training.  

Anniston Army Depot  1/2010 – 10/2011

Robbins Gioia, LLC

Senior Consultant/Project Manager

Documentation specialist compiling Business Contingency Plan, Site Command Center go-live SOPs, Letters of Instruction, and other site centered LMP documentation. Creation of LMP Timekeeper user workbook. LMP SAP HR/Timekeeper Trainer. Integration of customer needed services including group and individual training sessions, system applications, and improvement opportunities. Classified as Secret Security which is required for presentational material and business assisted computer development. Restructured on-boarding activities. Acting security officer for new employees and visitors including guidance required security documentation, badge requests, and internal/external communications. Extensive Excel usage for manipulation, compilation, and analysis of data in ATTAPS project, route/BOM analysis, and project management.  Excel process driven for labor, inventory, and routing uploading from various data retrieval programs and applications. Microsoft Project Management, SharePoint, and Publisher user. Respond to all customer needs.  Evaluation of data for Ad-Hoc recurring and value-added quantification and qualification characteristics based on customer needs assessment. Composition of technical white papers, study reviews, updates on documents related to ANAD security protocols. APTS project work including user instruction/training and new business presentation to customer. Research, identify and document new or existing processes.  Manage SharePoint site, create sub SharePoint components, newsletter and e-blast for PMI Community of Practice.

BAE Systems, Inc., 11/2004 – 12/2009

Lean Facilitator and Practitioner

Production Planner                                                                                                                                        

Timekeeper

Special Project Management

Procurement/Contracts – Buy-make analysis, compilation of vendor selection based on predefined selection criteria, relationship based business win-win opportunities, contracts implementation from bid requests to closing procedures. Instruction/Leadership – Facilitate, implement, and teach many groups promoting special projects implemented to eliminate waste, enhance profit margins, and reduce operating costs through development of strategic alliances with internal and external individuals. Lean/Sigma projects. ISO Certification Audits: 2008 and 2009 passed due to leadership of analysis teams. Cost savings to production operations: Due to leading value-stream mapping, Lean events, and Kaizen events, a savings in excess of $500,000.00 dollars. Elimination of wastes: Reduction on non-value added processes enabled current company to realize soft savings of $100,000.00 per year. Team Building – Recruit and instruct teams who are noted for integrity and competency. Krono’s and PeopleSoft capable. Develop team dynamics, positive relationship skills, and objective completion. Special Project leadership proves successful by increase in profit margin of 65% in production during 2009. Human Resources – Provide training pertaining to payroll queries, material and planning analysis, labor collecting, Everyone Everyday submittals, and Lean practices. Presentation developed for specific training opportunities: New supervisor, Employee Orientation, Lean activities, Everyone Everyday Champaign, 6S, 8 Wastes, Value Stream Mapping, A3 Boards, and ISO auditing. Also taught the use of  Excel, Word, Visio, and PowerPoint tools. Excel used for manipulation, compilation, and analysis of data.  Excel process driven for labor, inventory, and routing uploading from MapicII, Browser, and web based applications. Customer Service/Customer Relations – All support functions including HR policies, payroll queries, material, and planning analysis, labor collecting.  Wrote code to implement Browser/Mapics reporting structures, creation of local SharePoint site, and acted as tutor for computer functionalities including Routes, BOM's, and inventory needs. Created Routes, BOM's, and inventory supply chain maintenance.

All God’s Children Early Development Center, 1998-2004

Owner / Operator

Managed start up operations resulting in $100,000K revenues. Entrepreneur– Started new child care learning facility business from scratch recruiting, hiring, teaching, termination, and counseling 20 staff members. Created curriculum for each age grouping. Customer Service/Customer Relations with parents and governmental agency. Contracting negotiations to accept subsidized funding. All support functions including creation of HR policies, payroll queries, strategic company planning, and analysis.  Responsible for all marketing, communications, sales, service, and HR derived work. Financial software QuickBooks used for company business. Other functions include: procurement, marketing, communication, HCM/OCM, Decision modeling, building handy-woman, grounds keeper, cook, janitor, and accounts receivable/payable.

EDUCATION / CERTIFICATIONS

Fowler Wainwright Institute

CLC Certified Life Coach 2011

Project Management Institute

PMP Certification, 2010

Athon Group

Advanced Practitioner - Lean Manufacturing Green Belt Certified, 11/2009

American InterContinental University

MBA – Human Resource Management, 9/2009

BA –Organizational Psychology and Development, 11/2008

Locklin Vo-Tech

CDA- Child Development Associate, 6/1999

Aims Community College

AAS – Electronic Data Processing/Accounting, 5/1985

Certificates and Special Recognition:  Zip file available upon request

AFFILIATIONS / ACTIVITIES

Lean Enterprises Institute                                                           American Management Association

Biltmore Who’s who                                                                   HealthCare Initiative

USTA                                                                                        Sigma Beta Delta                                      

PMI                                                                                          Junior League

Women’s Archive                                                                       Activities Committee

Relay for Life                                                                             Lean Six Sigma Forum

Big Brother Big Sister Org                                                          Board member of BBBS Org

Founder and Marketing Leader of PMI’s Ethical Community of Practice           

APICS                                                                                                                                                             

                                                                                                                                                                       

Download Resume Format