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SAP Instructor Sample Resume Format in Word Free Download
Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Anniston Army Depot 1/2010 – 10/2011
Aims Community College
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Sofia Surrett
309 Joe Street ▪ Oxford ,
AL 36001
256-591-9876(C) ▪
sofia@bellsouth.net
SAP Instructor/Project
Manager
Manager with 10 years experience developing employees and businesses.
Strategic methods designed to reduce waste, provide financial analysis, and
enhance human capital. Effective strong
communication and relationship management skills presented with energy and
knowledge. Serve and support customers
with an ear for VOC. Lead hourly employees, salaried staff, and community
members by teaching and leading with examples of positive behavior norms,
ethical business practices, and integrity. Heavy research, analytical,
negotiation technique, team dynamics, contracts, strategic financial decisions,
and solution based proposals. OCM/HCM motivated. Well known as a stable-trust worthy change
agent and visionary. Work within the
LMP/SAP environment. Supply chain
management – APICS capable. Current DOD security clearance.
§ Instruction/Leadership – Facilitate, implement,
and teach groups promoting special projects implemented to eliminate waste,
enhance profit margins, and reduce operating costs through development of
strategic alliances with internal and external individuals.
§ ISO Certification Audits
§ Lean/Sigma
§ Human Capital
Management
§ Project Team Leader – Recruit, instruct, lead,
and release team members throughout project implementation and life cycle.
§ Develop team dynamics
§ Communications plan
§ Reward/Recognition plan
.
§ Human Resources – Provide training
pertaining to payroll queries, material and planning analysis, labor
collecting, Everyone Everyday submittals, and Lean practices.
§ Presentation developed for specific training
opportunities
§ Entrepreneur
§ In-boarding and Out-boarding protocols
§ HCM/OCM
§ Customer Service/Customer Relations – Communication
and business to business methods used to understand the VOC.
§ User training
§ Process management
§ DMAIC modeling
§ Life Cycle Management.
§ Supply Chain Management
§ Risk Management
§ SAP – Capability modules include WM, PP, MM, SD,
and Basic Navigation. Process Based,
Role Based, Module Based and Transactional training.
§ Create Training Documents
§ Curriculum Presentations
§ End user training
§ Pre and Post go-live support
§ New implementation
§ Change Management support
§ Marketing and Communications
PROFESSIONAL
EXPERIENCE
IBM:
Pall Corp. Dec 11 – Present
Worked with PALL employees implementing SAP
across sites. Responsible for delivery of end user training for ECC SAP 7.0
modules, and general navigation courses.
Facilitated and
participated in process and production team reviews of materials. Consulted with Site SME’s in order to
customize materials to meet the specific needs of the site/plant. Redact and develop training materials.
Support multiple courses including IM, WM, PP, and SD for delivery by self and other trainers. Performed
knowledge share, participant literacy analysis, and one-on-one end user
training.
Robbins Gioia, LLC
Senior Consultant/Project Manager
Documentation specialist compiling Business Contingency Plan, Site Command
Center go-live SOPs,
Letters of Instruction, and other site centered LMP documentation. Creation of
LMP Timekeeper user workbook. LMP SAP HR/Timekeeper Trainer. Integration of
customer needed services including group and individual training sessions,
system applications, and improvement opportunities. Classified as Secret
Security which is required for presentational material and business assisted
computer development. Restructured on-boarding activities. Acting security officer
for new employees and visitors including guidance required security
documentation, badge requests, and internal/external communications. Extensive
Excel usage for manipulation, compilation, and analysis of data in ATTAPS
project, route/BOM analysis, and project management. Excel process driven for labor, inventory,
and routing uploading from various data retrieval programs and applications.
Microsoft Project Management, SharePoint, and Publisher user. Respond to all
customer needs. Evaluation of data for
Ad-Hoc recurring and value-added quantification and qualification
characteristics based on customer needs assessment. Composition of technical
white papers, study reviews, updates on documents related to ANAD security
protocols. APTS project work including user instruction/training and new
business presentation to customer. Research, identify and document new or
existing processes. Manage SharePoint
site, create sub SharePoint components, newsletter and e-blast for PMI
Community of Practice.
BAE
Systems, Inc., 11/2004 – 12/2009
Lean Facilitator and Practitioner
Production
Planner
Timekeeper
Special
Project Management
Procurement/Contracts –
Buy-make analysis, compilation of vendor selection based on predefined
selection criteria, relationship based business win-win opportunities,
contracts implementation from bid requests to closing procedures.
Instruction/Leadership – Facilitate, implement, and teach many groups promoting
special projects implemented to eliminate waste, enhance profit margins, and
reduce operating costs through development of strategic alliances with internal
and external individuals. Lean/Sigma projects. ISO Certification Audits: 2008
and 2009 passed due to leadership of analysis teams. Cost savings to production
operations: Due to leading value-stream mapping, Lean events, and Kaizen
events, a savings in excess of $500,000.00 dollars. Elimination of wastes:
Reduction on non-value added processes enabled current company to realize soft
savings of $100,000.00 per year. Team
Building – Recruit and
instruct teams who are noted for integrity and competency. Krono’s and
PeopleSoft capable. Develop team dynamics, positive relationship skills, and
objective completion. Special Project leadership proves successful by increase
in profit margin of 65% in production during 2009. Human Resources – Provide
training pertaining to payroll queries, material and planning analysis, labor
collecting, Everyone Everyday submittals, and Lean practices. Presentation
developed for specific training opportunities: New supervisor, Employee
Orientation, Lean activities, Everyone Everyday Champaign, 6S, 8 Wastes, Value
Stream Mapping, A3 Boards, and ISO auditing. Also taught the use of Excel, Word, Visio, and PowerPoint tools.
Excel used for manipulation, compilation, and analysis of data. Excel process driven for labor, inventory,
and routing uploading from MapicII, Browser, and web based applications.
Customer Service/Customer Relations – All support functions including HR
policies, payroll queries, material, and planning analysis, labor
collecting. Wrote code to implement
Browser/Mapics reporting structures, creation of local SharePoint site, and
acted as tutor for computer functionalities including Routes, BOM's, and
inventory needs. Created Routes, BOM's, and inventory supply chain maintenance.
All
God’s Children Early Development Center, 1998-2004
Owner / Operator
Managed start up
operations resulting in $100,000K revenues. Entrepreneur– Started new child
care learning facility business from scratch recruiting, hiring, teaching,
termination, and counseling 20 staff members. Created curriculum for each age
grouping. Customer Service/Customer Relations with parents and governmental
agency. Contracting negotiations to accept subsidized funding. All support
functions including creation of HR policies, payroll queries, strategic company
planning, and analysis. Responsible for
all marketing, communications, sales, service, and HR derived work. Financial
software QuickBooks used for company business. Other functions include:
procurement, marketing, communication, HCM/OCM, Decision modeling, building
handy-woman, grounds keeper, cook, janitor, and accounts receivable/payable.
EDUCATION
/ CERTIFICATIONS
Fowler
Wainwright Institute
CLC
Certified Life Coach 2011
Project
Management Institute
PMP
Certification, 2010
Athon
Group
Advanced
Practitioner - Lean Manufacturing Green Belt Certified, 11/2009
American
InterContinental University
MBA – Human
Resource Management, 9/2009
BA
–Organizational Psychology and Development, 11/2008
Locklin Vo-Tech
CDA- Child
Development Associate, 6/1999
AAS – Electronic
Data Processing/Accounting, 5/1985
Certificates and Special Recognition: Zip file available upon request
AFFILIATIONS
/ ACTIVITIES
Lean Enterprises Institute American
Management Association
Biltmore Who’s who HealthCare
Initiative
USTA Sigma
Beta Delta
PMI Junior
League
Women’s Archive Activities
Committee
Relay for Life Lean
Six Sigma Forum
Big Brother Big Sister Org Board
member of BBBS Org
Founder and Marketing
Leader of PMI’s Ethical Community of Practice
APICS
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