- Run and
review multiple reports to validate correct procedures are being followed
and systems are performing as expected
- Assist
with new and ongoing clean up efforts to ensure integrity of data
- Provide
input and testing assistance for the development of system
enhancements/efficiencies
- Perform
audits of batches of digital images including image density check, page
alignment, and image quality check
- Assist in
collecting requirements, content, metadata and other pertinent
deliverables required for implementation of the Documents Control System
- Support
and help to document all processes and procedures
- Responsible for thorough Quality review of all copy which includes proofreading and quality control reviews at all levels of the campaign lifecycle (electronic and hard copy)
- Proofread documents against one or more versions of copy
- Proofread all copies to ensure quality prior to client review: this included checking for high-level proofing errors, but also ensuring that design requirements are met
- Communicate copy discrepancies/defects with appropriate personnel to engage the correct business unit in the investigation and correction of findings
- Document and track all discrepancies/defects to ensure audit results are captured appropriately for quality metrics
- Monitor discrepancies/defects to ensure revisions are performed if required
- Troubleshoot mild, moderate and urgent requests under tight deadlines
- Maintained a friendly and cooperative attitude and be able to
build a positive business relationship with customers
- Ensured compliance with company safety procedures
- Explained customer incentives and promotions
- Ensured customer service, merchandising, and visual presentation are maintained to Company standards
- Reported unsafe conditions,
acts, and injuries promptly to supervisor
- Stocked and counting inventory, answered phones
- Maintained a clean and friendly service oriented environment
- Interacted and assisted customers with purchase decisions
- Maintained office inventory, shipping and receiving
- Handled cash transactions on registers
- Interacted and assisted customers with purchase decisions
- Assisted other sales or service associates as needed in an effort to exceed our customer’s expectations
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