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Danna Butler
309 Oberlin Road
Danvers, MA 01001
Home Phone (978)
774-9876
E-mail danna@yahoo.com
OBJECTIVE:
Seeking an Analyst Position.
TECHNICAL
SKILLS:
· Operating Systems: Windows XP,
Windows NT, Windows 2000, Windows 98, Windows 95.
· Databases: Sybase, MS SQL,
MS Access, Oracle.
· Tools: VMWare, Test
Director 8.0, Quality Center 10.0, Team Track, Kintana, Com, Vantive, T-SQL MS,
T-SQL Sybase, MS Excel, MS Word, MS Outlook, MS PowerPoint, OLE, XML, Microsoft
Biztalk, SQA Robot, Lotus Notes, Lotus Sametime, Toad Oracle 9.7 and Unix.
· Mainframe Software: MVS IBM, VSE IBM.
· Testing Methodologies: Manual Testing,
Smoke Testing, System Testing, Functional Testing, Regression Testing,
Integration Testing, Black Box Testing, Stress Testing, Load Testing,
Automation Testing and Documentation Testing.
EXPERIENCE:
09/10 -
Current Fidelity Institutional
Technology FIT (Contract Position)
Quality Assurance Engineer
· Fidelity
Institutional Technology group provides support for the trading and
transfer technology platforms.
· The
CBL Account Transfer project.
· The
objective of the CBL Account Transfer project was to support the government
regulation for providing a cost basis and historical information on all
institutional account transfers. The project also introduced new accounting
methods for transfer of equity assets. The project consisted of testing the
cost basis and tax information for internal and external account transfers. All
test validation was done using mainframe applications.
07/10 -
08/10 Fidelity ActionXchange
(Corporate Actions Contract Position) 1 Month
Contract
Business System Analyst
· Fidelity ActionsXchange is a
corporate action solutions provider within the financial services industry.
· DTC ActionService Plus
project
· The objective of the DTC
ActionService Plus project was to test the new DTC functionality within
ActionService. The testing process involved data mining corporate action events
using SQL queries, match the events to test cases then execute the test cases.
The test results were validated on the ActionService application and it’s
supporting tables in the Oracle database. Other responsibilities include using
UNIX to validate corporate action data on the UNF (Unified Notification File).
01/08 – 08/09 Brown Brothers
Harriman (Contract Position)
Business
System Analyst / Quality Assurance Analyst
· Corporate Actions Conversion
Project.
· Brown Brothers Harriman is a
partnership bank that offers a full range of services that included Global
Custody.Corporate Actions Conversion Project.
· The objective of the
corporate actions conversion project was to first convert all Global Custody
international corporate action transactions from two legacy applications to a
new ActionWorld automated application and then test the ActionWorld
application. The Quality Assurance role involved functional testing the
ActionWorld application by data-mining data using SQL queries and validating
that each field functioned as specified using the business and technical
specifications. The conversion testing portion involved data validation from
the ActionWorld fields to its sourced data on the legacy databases. The role of
Business System Analyst for the conversion project included providing technical
conversion requirement’s and writing and maintaining project
documentation. Other responsibilities
included working with the business area to achieve issue resolution and
organize meetings with resources from other areas.
08/07 – 12/07 State Street Global
Advisors SSGA (Contract Position)
Business User
Tester
· SPDRs Australia ETF Web Site
Project
· Exchange Traded Funds are
investments that contain a pool of securities representing a specific index
such as S&P500. SPDRs are similar to mutual funds but trade like
stocks. SPDRs Australia web site project
consisted of building a web site for its customers. The web site would provide
daily ETF pricing information for the 3 Australia funds, links to publications,
announcements and information on how to purchase the shares. The preparation
for the project involved writing test cases on all the functional aspects of
the web site and the tools that provide the site content.
· The test effort consisted of
testing the functionality of the web site, validating the data feed site
content to its data source and testing the tools that provide web site content.
· Other responsibilities
included writing defects and participating in bi-weekly project meetings.
12/06 – 07/07 Fidelity Investments FEB (Contract
Position), Marlboro, MA
Quality
Assurance Analyst
· (FEB) Fidelity e-Business Plan Sponsor Workstation
· Service Request Consolidation Project:
· Plan Sponsor Workstation was a web based application that
allowed clients to manage company benefit programs.
· The Service Request component of PSW allowed clients to send
electronic change requests directly to Fidelity representatives.
· The Service Request consolidation project involved merging
Firsco and Fitsco data into a combined database.
· My involvement in the QA effort was to ensure the enhanced
Fitsco functionality performed to specifications while validating that the
Fesco functionality remain intact.
· QA testing included validating PSW functionality, XML
content and PSW notifications.
· My contributions included identifying over 50 defects and
several design issues.
· Some of those design issues were incorporated into the final
product design.
04/06 – 11/06 (FIHR) Fidelity
Investments Human Resources, (Contract Position) Boston, MA
Business
Systems Analyst
Voyager
Project:
· Voyager was a Fidelity Human
Resource Payroll project.
· The project involved
implementing a new generation of e-Workplace payroll application system.
· E-Workplace was Fidelity’s
highly configurable web based payroll application.
· The objective of the Business
System Analyst was to review, analyze and evaluate e-Workplace specifications
to ensure it meets client user needs.
· Primary responsibilities
included writing user acceptance test cases in TestDirector, data mining
production data, matching data to test cases, logging defects and providing
assistance as subject matter experts through test execution.
10/04 – 12/05 (FESCO) FHRS
Implementation Group, (Contract Position) Marlborough, MA
Quality
Assurance Engineer
People
Migrator Project: 10//05
- 12//05
· People Migrator was a
software tool developed by Oracle.
· The tool’s function was to
create data conformity between databases.
· Fidelity has worked with
Oracle to implement the tool as beta release within the FHRS test regions.
· The QA objective of the
project was to develop a series of tests that validates the movement of
information across databases.
· QA Planning: test strategy, test plan, test cases, mine
participant data, and execute the test cases using TestDirector.
10/04 – 09/05 Pfizer Implementation
Project (Contract Position)
Project
Management Cross Platform Testing
· Planning and Management of
the Pfizer Integrated Client Acceptance Tests.
· Planed and managed the Pfizer
Integrated Client Acceptance Testing project. Defined the necessary testing and
environmental requirements needed for ICAT(integrated testing) groups
consisting of Defined Contribution, Defined Benefits and Health and Welfare
products.
· Developed and managed the
Project Test Plan and the Test Strategy approach. Provide the ICAT
presentations to the virtual teams. Facilitate and coordinated virtual teams
representing all the related business groups.
· Led the testing effort of the
virtual groups and monitored the progress.
· Accessed and documented the
needs of the client.
· Ensured that all project
related issues and bugs were documented and evaluated for closure.
05/04 – 09/04 (FEB) Fidelity
e-Business, (Contract Position) Boston, MA
· Quality Assurance Engineer in
the Financial Services industry working with web based application products
Retirement
Income Annual Check Up Project:
· The objective of the project
was to compare the results of the ACU (Annual Check-Up) component to the output
of the ALM (Assets Liability Model) engine.
· Annual Check Up – Created the
ALM excel spread sheets using ACU output information.
· Ran ALM scripts using the
spreadsheets and then compared the ALM results to the ACU output.
· Validated the retirement
totals based on current and projected models.
· Worked extensively with the
development team to identify issues.
· Worked on a committee to
recommend changes for the ACU test harness, ACU output and providing support
recourses.
01/04 – 05/04 (FEB) Fidelity
e-Business, (Contract Position) Merrimac, NH
Quality
Assurance Engineer
One Fidelity
Project:
· The objective of the One
Fidelity project was to combine functionality for the brokerage and Net
Benefits customers. Responsibilities included new and existing functionality on
the Update Account Features page. The project completed ahead of schedule with
few reported production bugs.
· Test Director – Created
manual test scripts in Excel and then imported the data into Test Director.
Executed the scripts in the test environment for each build. Executed and
documented the results for each step in the script. The test scripts ran using multiple O/S and
browsers. Identified and documented all issues to project leads.
· Team Track - Created and
maintained all reported bugs for each build. Ran daily reports to determine bug
status.
· VMWare – Used the VMWare
application to run tests on multiple operating systems and browser types.
· Mainframe Applications –
Validated that all web based changes persist to the multiple mainframe screens.
· FERMS (Fidelity Email
Response Management Systems) – Validated the creation and generation of client
confirmation letters for content and accuracy. Troubleshoot, identify and
documented failed generated requests in the queues.
· FIMR (Fidelity Image
Management Retrieval) – Validated that all FERMS client confirmation letters
get archived successfully. Checked the content and accuracy of each test
record.
02/99 – 03/03 Thomson Financial,
(Permanent Position) Boston, MA
Senior Quality Assurance Analyst
· In the Financial Software
industry working with client/server applications and web based products.
· PORTIA (portfolio accounting
and management)
· Created and executed
comprehensive manual test plans from product design documents. Other areas of
responsibility include: Tested user interface, third parties interfaces,
database interactions and Developed documentation for Maintenance Release Notes
· Created automated test
scripts for bug fixes using SQA robot. As part of a committee contributed to a
review team that reduced the turnaround time for client related bugs.
· Oneva Perform
(securities/portfolio performance and attribution)
· Created comprehensive manual
test plans. Worked extensively with Product Design/Development, as Systems
Analyst, to streamline product workflow.
· Oneva Fix Instruments (middleware)
· Lead QA in the development of
a middleware for a third party web based user interface. Coordinated testing
using Microsoft BizTalk middleware. As the QA lead, instituted a documentation
process that reduced the project completion time.
Ÿ
Open Trader (Trade Order Platform)
Created and
executed manual test plans from product design documents.
· Bugs – Developed test plans,
tested on multiple platforms, documented bug fixes for the maintenance release
notes. All bug fixes were scripted for future product releases using SQA robot
software. Ran database Queries to verify results using Sybase T-SQL and MS
T-SQL commands when needed. Established an effective communication process with
development group to identify risk areas in the code. The result was quicker
testing turnaround and fewer secondary bugs.
· Test Automation – Automated
all assigned Portia projects and defects using Rational’s SQA Robot automation
tool. Executed and debugged the
automated scripts using visual basic. All completed scripts were deposited in
the maintenance release library.
· Product Interfaces –
Developed elaborate manual test plans for Portia’s third parties interface.
Executed and documented test results for each product release. Created a
stable-testing environment for the product interfaces that identified
additional bugs prior the product maintenance release.
· Multi-User Tests
· Organized multi-user tests
for converted customer databases. Analyzed and published results for each test.
As an administrator to a multi-user test, correctly identified a major dead
lock issue prior to the maintenance release.
04/88 – 02/99 Massachusetts
Casualty Insurance Company, (Permanent Position) Boston, MA
· A Quality Assurance Analyst
position in the Disability Insurance industry working with main frame
applications.
· Model Office – Coordinated
developed and executed manual test plans for the Model Office environment. When
the testing was completed the modified code would be elevated to the production
environment.
· System Conversion – Participated
in all phases of testing during the system conversion from VSE to MVS.
· Product Development –
Designated participant in week-long site meeting for new disability insurance
product.
· Employee Recognition –
Recipient of the Company Employee Achievement Award.
· Testing Methodologies –
System Testing, Manual Testing, Parallel Testing, Regression Testing,
Functional Testing, Stress Testing.
· A Customer Service
Representative position in the billing and Policy Change department.
· Innovation – Able to suggest
many design concepts with Product Design and Product Development.
· Soft Skills – Strong
analytical, problem solving and communication skills. Detail oriented with a
great passion for troubleshooting problems. A strong customer service orientation. A strong team player.
EDUCATION:
Salem
State College
· Graduate in BS Political
Science/honors.
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