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Program Management Support Specialist Sample Resume Format in Word Free Download

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Kylan Leod   ● 130 Beverly Road ● Mount Kisco, New York 10001 ● Mobile: (914) 227-9876 ● Email: kylan@yahoo.com

                                                                                                                                                                                                                                               

PROFILE/OBJECTIVE

Seasoned professional with extensive experience in Program Management, Finance, Accounting, Compliance and Information Technology seeking a Program Management Support Specialist opportunity in a fast paced organization.


PROFESSIONAL SKILLS & ACHIEVEMENTS

·         Technology achievements, expertise, and project featured .
·         Successfully deployed Project Management Office (PMO) Reporting Solutions for RBS, Credit-Suisse and Boeing using
Agile methodologies.
·         Architect and developer of PMO management information reporting and dashboards for governance committees, senior
management and regulatory agencies.
·         Visionary with the ability to identify better utilizations of technology to streamline business information while improving
efficiency and reducing cost.

PROFESSIONAL EXPERIENCE  

Royal Bank of Scotland
Program Management Support Specialist
July 2010 to present
  • Responsible for delivering PMO tactical and strategic solutions for senior management reporting based on governance initiatives for North America
  • Prepare and maintains weekly and monthly program/project status reports for senior and executive management
  • Tracking and monitoring progress of program budgets for over 175 projects
  • Transitioned the PMO user community from spreadsheets to integrated database solutions to streamline reporting
  • Provided program/project financial accounting reports for approved budgets, forecast, actuals, spend YTD, comments, risks, issues, milestones, milestone dependencies, resource allocation and status
  • Trained Front-to-Back owners on technologies to improve the tracking and monitoring of deliverables based on risk mitigation and exception reports
  • Created resource allocation pooling system to allocate resources to under staffed projects and projects in the ramp up phase
  • Generate, update and improve project strategies and methodologies for regulatory reporting guidelines
  • Assist Project Managers and Program Managers in handling daily activities
  • Expert with Microsoft technologies including design, development and architecture
Technologies used: MS Excel, MS Access, MS PowerPoint, MS Share Point, MS SQL Server, VBA, SQL,T-SQL,Qlik View, and Quick Base

Credit Suisse
PMO Support Administrator
June 2009 to July 2010
  • Supported the PMO with automated solutions for program and project management financial accounting
  • Designed program portfolio database to capture project initiatives and successfully submitted $740 million dollar budget
  • Assisted program managers with MS Excel VBA programming support and reporting solutions
  • Configured SQL Server as a program/project repository to create canned reports
  • Created documentation for the PMO budget submission process and regulatory reports
  • Reduced a 4 business day budget submission process to 1 business day
Technologies used: MS Excel, MS Access, MS PowerPoint, MS Share Point, MS SQL Server, VBA, SQL,T-SQL,XML

UBS
Compliance/AML Solutions Architect
August 2005 to June 2009
  • Supported the Compliance Department with regulatory reporting based on the Patriot Act and Bank Secrecy Laws
  • Created/Designed/Developed client on boarding system in order to vet clients based on Federal rules and guidelines
  • Coordinated global information technology efforts for project management deliverables
  • Database has successfully provided traceability in risk analysis and document research/review while opening 20,000
    accounts for the bank
  • Worked closely with Chief Operating Officer and Chief Compliance Officer to implement new initiatives and regulatory solutions
  • Directed projects and initiatives with broad scope and high impact to the business such as tax remediation and foreign bank certifications
Technologies used: hummingbird, MS Excel, MS Access, MS PowerPoint, MS Share Point, MS SQL Server, Oracle, VBA, SQL,T-SQL, Citrix



Kylan Leod Resume                                                                                                                                                                                            Page 2

Property Nexus
Project Manager/Sales Engineer
November 2004 to August 2005
  • Created budget for approved spend, resources, and capital expenditures to kick-off new software products
  • Interviewed property managers and captured requirements for software design, architecture, and development
  • Designed and developed handheld application for property managers to inspect properties based on Home Owner Association CCRs
  • Designed website to synchronize handheld data and streamline the reporting process and regulatory guidelines
  • Attended conferences and supported the sales team with any technical questions
Technologies used: Client/Server/Handheld/Web – AppForge Crossfire,  Microsoft SQL Server, SQL, Macromedia MX Tool Suite, XML, 
L, Java, Windows NT/2000/XP, MS Office Suite

Bungee North America
Trade Desk Developer
April 2004 to October 2004
  • Created function to import all P&L spreadsheet financials into MS Access database for general ledger reporting
  • Produced all functional, technical and business requirement documentation
  • Worked closely with traders to capture global trading commodities process and match with technology solutions
  • Supported users who needed advanced spreadsheet programming and reporting requirements
  • Provided PMO with project updates, risks and issues
  • Documented transition strategy for systems when trading desk relocated to Switzerland
Technologies used: Client/Server/Web – Microsoft SQL Server, SQL, Macromedia MX Tool Suite, XML, HTML, Windows NT/2000/XP, MS Access, MS Excel, MS Word

CUNY Lehman College
Project Manager/Developer
January 2000 – March 2004
  • Project Manager for the delivery of a student retention system and student behavioral survey
  • Responsible for project plan, project scope, budget, resources and capital expenditures
  • Integrated student support service offices using MS Access and Oracle technologies
  • Trained support service personnel as well as faculty on software operations
  • Represented college at education conferences and demo software to Department of Education representatives
Technologies used: Client/Server/Handheld/Web – Oracle 8-9i, PL-SQL, Microsoft SQL Server, SQL, Windows NT/2000/XP, MS Access, MS Excel, MS Word, Visual Basic for Applications

Consultant
Project Manager/Solutions Architect
January 1993 – December 1999
Functioned as a W2 consultant providing project management and development solutions in Change Management, Finance, Accounting, Engineering and Training throughout the Washington DC Metro area for the following corporations:
·   Boeing
·   Lockheed Martin
·   Verizon
·   The Pentagon's Joint Chief of Staff Office
·   LAM Associates
Technologies used: Oracle 8-9i, PL-SQL, Microsoft SQL Server, SQL, Windows NT/2000/XP, MS Access, MS Excel, MS Word, VBA

Professional Affiliations
New York Software Industry Association
Association for Competitive Technology
Microsoft Developers Network
National Eagle Scout Association
 
EDUCATION
Candidate, Bachelor of Science, Marketing, Hampton University, 1986-1990

EXTRACURRICULAR ACTIVITIES
Webelos Den Leader - Westchester/Putnam Council 2011, Video Production, Music Production, Reading, Archeology, and Cycling



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