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Bella Smull
HM 770-965-9876 Cell
678-425-1230
bella@smullville.com
A Seasoned Sr. Program / Project Manager Experienced with
the Full Project Life Cycle
Summary of Talents
· Analysis
and Problem Solving Acumen
|
· Excellent
Cross Matrix Communication Skills
|
· Program,
Project and Portfolio Management
|
· Budget
Development with focus on ROI
|
· Team
Development and Leadership
|
· PMI /
PMBOK Trained
· SCRUM
Trained
|
· Account,
Client, and Vendor Management
|
· Clear
and Effective Writing Skills
|
· Gathers
Business Requirements & Manage Change
|
· Self
Directed, Detail Oriented, Organized
|
· Ability
to focus on Micro and Macro Targets
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· Comfortable
with change, ambiguity, and rigid structure
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Experience
Program
Manager (Contract)
Manheim
(a Cox
Company)
September 2009-Present
Dunwoody,
GA
Program Manager for
the implementation of a 2 year program rollout affecting 86 national locations,
2400 employees and all of Manheim’s national accounts and local customers with
a budget exceeding 7.5M
·
Program
Elements: Standardized Process Development and Deployment, Training, Wireless,
Hardware, Software development with releases, Staffing/HR/, Documentation (SOP,
Training, SOW, Program tools), Remote Team Management (14), and Various Budgets
and reporting needs
·
Monitor
Cap Ex and Op Ex expenditures; track approval process, Maintain required
reporting
·
Unified
new cross matrix team from various divisions located in remote locations
·
Communicate
all project objectives, needs, schedules and status in matrix company
·
Established
project plan with resource allocation, status reports, milestone reporting
·
Write
and present business cases throughout the project to address variables
encountered
·
Collaborated
with SMEs to identify and document old and new process; Optimized documentation
layouts and incorporate contributions submitted from the field implementation
teams
·
Provided
training to field team on the process, the tools, and the reporting mechanisms
·
Identify
and mitigate project Risk; Identified scope, resource, budget, and insurance
risks.
·
Administered
SharePoint site for project documentation and collaboration
Project
Manager and Business
Consultant
January 2007- September 2009
Smullville
Consulting
Buford,
Georgia
Provided
freelance consulting service to a wide variety of market segments in various
stages of business maturity (Marketing and Business Dev, Startup Organization,
Web Initiatives, and Adhoc Implementation initiatives)
Representative Project – My First Yoga (Children’s Fitness
Programs)
·
Evaluated the operating environment and financials and identified
immediate change that would bring the books from red to black in 90 days.
·
Designed a cost effective online and offline marketing strategy to
penetrated
target markets with programs, pricing strategies and promotions
·
Web site strategies, production, and deployment
Representative Project – KMP Fixtures (manufacturing company)
·
Implemented inventory control and purchasing system enabling
multiple locations to share inventory and make greater use of bulk buying power
·
Re-created inventory numbering system which allowed the
tracking of options added to the product and more accurate billing of such
items
·
Established best practices for purchasing
·
Developed and delivered staff training on the new systems and
practices
·
Developed and implemented supply-chain process with vendor
partners
Project
Engagement Manager
Washington
Mutual
Irvine,
California
September 2002- January 2004
Key
Programs – WAMU’s Mortgage Revenue Bonds (MRBs) in Conjunction with Magic
Johnson’s Community Reinvestment Program; Business Continuity Plan
Development; Redevelopment and Redeployment of Mortgage Policy
Communications
·
Managed relationships with assigned resources (SMEs) to ensure
full cooperation and participation
·
Conducted
meetings at all levels of project's reach – Executive, vendors, various
departments
·
Partnered
with senior and department management and cross-functional teams in determining
and defining business needs / requirements; project plans, risk assessments,
communication, implementation, training and change management
·
Drove
the requirements gathering efforts for projects (either development or
implementation), including managing the expectations of the stakeholders,
project team and executive management
·
Proposed
alternatives and solutions to requirements management for each project that
most closely aligns with the specific timetables, objectives and business
issues at hand
·
Established
and reported on metrics of assigned projects to gauge ROI
Executive
Business Consultant
Farm
Club, (Universal Music Group)
Los
Angeles, California
2000-2001
·
Sold CommWerks to UMG
·
Key member of transition team which coordinated operational shift
of contracts, employees, assets and other resources with the New York office of
Farmclub.
President,
COO, Co-Founder
CommWerks,
Inc.
Los
Angeles,
California
1994-2000
·
Grew
company from home-based start-up to $10 Million in annual sales and managed 35+
staff members over the 6 year life of the company
·
Responsible
for bottom-line factors, including long-range planning, P&L and
organizational structure
·
Responsible
for all human resource related responsibilities including staffing, team
building, annual reviews, compensation and disciplinary actions
·
Developed
and implemented process improvement strategies: Client On-Boarding, Project
Management, Quality Assurance Testing and Delivery, and Post Mortem
Evaluation/Lessons Learned
·
Thorough
understanding of SDLC, concepts of various programming languages, networking,
internet connectivity, and databases
·
Negotiated
and successfully sold the company to Universal Music Group
Representative
Project – Fox Broadcasting
·
Product
Manager for the West Coast Online initiatives for Fox.com Primetime
TheSimpsons.com, Alley McBeal.com, MelrosePlace.com, PartyofFive.com,
KingoftheHill.com, and FamilyGuy.com
·
Directed
a development team of 7-10 (designers, programmers, Integrators, and QA) to
produce weekly installments of the web sites
·
Continuous
client relationship management focused on client growth, new content and site
changes
Representative
Project – Disney Online
·
Client
needed custom statistical analysis program for their entire European web
effort.
·
Coordinated
the SDLC and schedules for development teams in 8 countries
·
Wrote
the Functional Specifications for stats program for the programmers and wrote
the Technical Software Documentation and User Manuals for the client.
·
Conducted
client status update meetings
·
Implemented
Change Control practices across the teams
·
Contracted
with Disney Online for ongoing staff recruitment (20+) and team management
Software
· Word, Excel, Project,
Access, PowerPoint, SharePoint, Visio, Snagit
Education
·
Interpersonal
and Organizational Communication
California State
University, Long Beach, CA
·
Project
Management
University of California, Irvine, CA
Client
List - CommWerks
·
Disney.com-
CommWerks was among the first 3 contractors to start Disney.com. Then,
continued to support them technically and creatively once they where fully
funded to start the new division.
·
ZooTV.com
– U2 site to support the tour and TV Show
·
Expn.com
– X Games site
·
UncleBens.com
·
M&M
/ Mars sites
·
Fox.com - The Simpsons
·
Fox.com – Alley McBeal
·
Fox.com – Melrose Place
·
Fox.com – Party of Five
·
Fox.com – King of the Hill
·
Fox.com – Family Guy
·
Canalfox.com
( Fox.com for Latin America)
·
FoxKids.com
– supported this site in 5 languages
·
Sites for several book series – the
Girlfriends Guides by Vicki Iovine and Daniel Quinn's Ishmael series
·
Perry Farrell, Jane’s Addiction
(Artist)
·
Seal (Artist)
·
Tonos.com
- David Foster, Carol Bayer-Sayer and Baby Face
|
·
Disney.com Web Stats Collection and
Analysis
·
Oscar.com
– Live streaming feed of the nominations and winners
·
DisneyChannel.com
– Developed and maintained a publishing system for monthly site updates (500
pages of content including program schedules each month)
·
Disney Corporate Synergy
(intranet system)
·
LaunchLive.com
(Launch.com and Intel ) – a streaming concert series – Kid Rock, Tom Petty,
more)
·
Fox Broadcasting, Fox World
E-commerce site
·
Toshiba North America
E-commerce SQL DB maintenance system
·
LinerNotes.com
Streaming new artist site for REAL Networks
·
iXL / Boxtop
– provided much of the programming for many of their clients
|
·
ISP and Hosting Services for 2500
users
·
Network Design and installation for
various corporations
·
Thaw.com - This online narative
piece premiered at the Rotterdam Film Festival as a featured New Media
Interactive film. The story was also a weekly show on National Public
Radio.
·
Sunshine Interactive
– provided much of the programming for their clients
·
Universal/ Segrams
online gaming
·
Electronic Arts (EA)
online gaming
·
Volkswagon Beetle National Tour retrofitted
with equipment to webcast live at various national events. (1998)
·
Ocfair.com
– Developed a technology / internet exhibit for the Orange County Fair
(CA)
·
Animation projects for Vivendi,
Canal +, and Alphanim including work on Delta State
·
E-machine’s E-One
– corporate branding and web site
·
FootLocker
Olympic Site and various sponsored athletes
·
ArtistDirect.com
·
AndyDick.com
·
Oakley.com
Olympic Site
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