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Carlie Cross
309 Ave J
NE, Winter Haven 33001
Home Phone: (863)875 - 9876
Cell Phone: (863)326 – 1230
E-mail: carlie@hotmail.com
Summary
Possesses
a bachelor degree. Used to working in
teams and has over five years of customer experience. Adapts quickly and works
well under pressure. Have acquired a wide variety of computer skills over the
years. Knows Java and C#.
Education
2009: Bachelor of Art: Art Administration
with Business Minor
University
of Maine at Farmington, Farmington ME
2004: Studio Art
University
of Maine at Presque Isle, Presque Isle ME
Professional
Development
2013: Computer Programming with Java and C#
Cleveland
Institute of Electronics
Expected 2014: Art Teacher Certification
Educator
Preparation Institute at Polk State College
Supervisory
Experience
·
Coordinated a team of cross-functional
employees to ensure smooth operation during periods of high volume intake of
guests.
·
Trained new employees on standards and
policies.
Customer
Service
·
Engaged customer, ranging from child to adult,
in order to provide solid service.
·
Ensured that all information provided to
customers is as accurate and appropriate as possible.
·
Maintained composure and work efficiency in
high-paced environments.
·
Operated point of sale with an average intake
of $3,500.
·
Diffused high tension situations with guests
without prompting and followed through to ensure guest recovery.
Administrative
and Technical Skills
·
Demonstrated ability to incorporate new
policies, procedures, and knowledge and implement in a timely manner.
·
Developed reports, and prepared and presented
PowerPoint presentations.
·
Executes typing speeds between 45 to 50 wpm.
·
Performed basic troubleshooting on wide
variety of electronic equipment; printers, copiers, computer, and scanners.
·
Experience with scheduling and planning
software.
·
Developed a wide repertoire of software
experience. Able to work on both Mac and PC operating systems
Programming Language
Improving:
C# | Java | JavaScript
Proficient with:
HTML | CSS
Software
Proficient with:
Adobe Illustrator |
Adobe Flash | Adobe Reader | Adobe Firework | Adobe Photoshop
Adobe Element | Microsoft Office Suite
Familiar with:
QuarkXPress | Google
Sketchup | J-Edit | Adobe Dreamweaver | Adobe InDesign
OpenOffice Suite
Employment
History
03.2012 – Present: F&B Worker
Legoland Florida, Winter Haven, FL
11.2011 – 03.2012: Deli Clerk
Food Lion #297, Richmond, VA
06.2011 – 08.2011: Administrative
Assistant
Cross Solutions LLC, Richmond, VA
01.2011 – 03.2011: Cashier
Michael’s Crafts, Glen Allen, VA
12.2009 – 09.2010: Deli Clerk
Bud’s Shop and Save, Newport, ME
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