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JOY
309 Fourth Avenue (972)
365-9876
Waltham, MA 02001 Email: joy@msn.com
PROFILE
Ten years of
experience in union and non-union payroll management with as many as 16,000
employees and a multi-state payroll of $14 million, with oversight for new
initiatives, strategic planning, project management, and start up of new
operations.
COMPETENCIES
• Strategic
Planning • Continuous Quality Improvement
• Cross-Functional Communication • Goal
Setting & Performance Management
• Lean & Efficient Staffing • Streamlining & Re-Engineering Workflows
• Vendor Relationships • Staff Coaching & Development
WORK
EXPERIENCE
TTM TECHNOLOGIES,
Santa Ana, CA 2010
- Present
PAYROLL MANAGER
• Manage
payroll for 3,000 United States employees in a multi-state region, using ADP
payroll and Kronos.
• Work
in collaboration with corporate human resources, HRIS, corporate finance and
regional human resources, and finance to facilitate timely submission of source
data and payroll processes.
• Streamline
and re-engineer workflows and processes to enhance efficiencies, while reducing
$26K annually in third party vendor fees.
• Use
data collection, analysis and trending to take a proactive versus reactive
response to problems and opportunities.
• Spearhead
innovative initiatives, including direct deposit (100% company-wide
participation) and paycard program, working with ADP to facilitate direct
deposit program.
• Audited
third party invoices and received $85K in overpayments.
LORAM, Hamel, MN 2010
PAYROLL MANAGER
• Managed
a payroll for 1,100 United States and Canadian-based employees using Ceridian
and Lotus Notes.
• Created,
trained and supervised a professional staff with a focus on teamwork and
performance excellence.
• Facilitated
cross-functional initiatives with business units to identify and capitalize on
opportunities for continuous quality improvement.
• Created
exception reports as a means of identifying errors by frequency, serving as a
baseline for continuous improvement.
• Managed
all aspects of payroll covering deductions, garnishments, pay rates,
promotions, merit increases, insurance deductions, 401(k) deductions, etc.
• Performed
audits to ensure compliance with federal and state mandates, Davis Beacon Act
as well as internal policies and procedures.
JOY Page
2
Resumé (Continued)
WORK EXPERIENCE: (Continued)
GORDON & REES LLP, San
Francisco, CA 2007
- 2009
PAYROLL MANAGER
• Managed
a multi-state payroll for 850 employees using Ascentis, iVantage and
Timecenter.
• Performed
a detailed organizational diagnosis and revamped policies, procedures and
systems to address identified deficiencies.
• Ensured
compliance with regulatory mandates covering payroll, 401(k)s, payroll tax
deposits, policies and procedures.
• Monitored
all payroll tax liabilities, filings, journal entries, accounts payable, and
wire transfers.
• Built
close working partnerships with finance, human resources, legal and outside
vendors.
• Key
catalyst in the opening of new offices in Washington, Illinois and Florida and
their integration into existing payroll system.
• Facilitated
on-going cross-functional meetings with business units to maintain an on-going
dialogue and support for new initiatives, including implementation of new HRIS
system.
UPS, San Francisco,
CA/Dallas, TX 2002
- 2007
PAYROLL SUPERVISOR
• Managed
a large staff of 16 employees and a $14 million weekly payroll for 16,000
employees in 32 states for both union and non-union operations under 35
separate union contracts.
• Utilized
PeopleSoft and various in-house systems.
• Spearheaded
major integration initiatives after corporate mergers and acquisitions.
• Accommodated
organizational structure with the development and implementation of 12 separate
payrolls in 6 months.
• Spearheaded
a quality assurance initiative with a focus on data accuracy and integrity.
• Established
quality assurance standards and tracked performance against benchmarks.
• Key
catalyst in the design, implementation and testing of new systems.
• Combined
process improvements, automation and quality assurance to create a leaner and
efficient operation, with a focus on cost efficiencies, productivity and data
integrity.
• Implemented
performance management standards and Best Practices.
• Facilitated
cross-functional meetings to address the needs of internal customers.
EDUCATION
COLUMBIA SOUTHERN UNIVERSITY
Bachelor of Science in HUMAN RESOURCE
MANAGEMENT, June 2010
SOUTHERN METHODIST UNIVERSITY
Oracle/SQL DBA Program, August 2003
Certified Payroll Professional, 2009
TECHNOLOGY
Microsoft Word, Excel, PowerPoint
and Access; Microsoft GP; PeopleSoft; Cognos, Kronos, Ceridian; iVantage;
Timecenter; EBS/Ascentis; SQL; Oracle; ADP
References
available upon request
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