Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Experience
Phoenix Healthcare Management (02/11 to 08/11)
Education Interactive Learning Technology, Chamblee Ga Associate Dual Degree in Computer Applications/Accounting, GPA: 3.0
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DANNA DAWSON
309 Darwin Drive ▪ Jonesboro, GA 30001
▪ Phone: 404-396-9876 ▪ danna@att.net
Experience
Phoenix Healthcare Management (02/11 to 08/11)
Patient Account
Representative
•Customer Support/Collections on
medical accounts for Northside Hospital. Accounts that are 0-120 days from date
of service. Maintains confidentiality and follows ROI/HIPAA policies and
procedures.
•Handle customer complaints about
billing issues, updating account information.
•Research and verifying Insurance information.
Closing of accounts that are paid in full.
•Taking payments on small and large
balances by, credit cards/ check/cash.
•Set up patients who qualified for
CHARITY PROGRAM for low income, unemployed recipients.
Parts and Technical
Repair (12/09 to 2/11)
Contract Sales
Representative
•Receive request for quote from the
customer. Respond on a timely manner to acknowledge receipt of their request.
•Developed and managed sales of
existing stock and inventory for the MIL-PROGRAM. Made all decisions and
judgments about price quotes and discounts.
•Process quote by the priority of
the customer’s request. 1st items processed-MICAP, AOG, CRITICAL, URGENT, AND HIGH
PRIORITY. 2ND items processed-ROUTINE.
•Add a new quotation & Import
into Pentagon System. Sourcing meaning locate suppliers & MFG to support
the requirement.
•Create quotation folder with customer’s original request Fax or Email requests for quotes to chosen suppliers. Follow up calls for pricing & availability. Once receive answer key in vendor response with pricing information, terms & conditions, delivery terms, and any special concerns.
•Create quotation folder with customer’s original request Fax or Email requests for quotes to chosen suppliers. Follow up calls for pricing & availability. Once receive answer key in vendor response with pricing information, terms & conditions, delivery terms, and any special concerns.
•Prepare final quotation: Include
mark-up, review history to prevent price discrepancy. Attach quote to
statement. Export Pentagon quotation into excel spreadsheet. Email both
PDF quotation & Excel quotation to the customer. Then lastly file quotation
folder containing customer’s original request and vendor quotations in the
completed file cabinets.
•Other additional tasks include
adding new part numbers, new suppliers and identifying potential manufacturers.
Expedite delivery for critical requirements. Create and maintain positive
working relationships with suppliers with providing then a processed report
twice a week with updates and status.
• General Administrative Support as follows; Filing making sure vendor quotes and quotation folders are filed daily. System maintenance clearing out old orders and quotes. Helping Contract Department with acknowledging PO’s Invoices and Sales Receipts. Assist with Quality Survey’s.
• General Administrative Support as follows; Filing making sure vendor quotes and quotation folders are filed daily. System maintenance clearing out old orders and quotes. Helping Contract Department with acknowledging PO’s Invoices and Sales Receipts. Assist with Quality Survey’s.
Home Depot SSC (03/07 to
11/09)
Data Management
Administrative
•Enter and maintain integrity of
merchandising databases. Provided administrative/clerical assistance to Data
Management Supervisors and Managers.
•Data entry and proofing for
Purchase Orders, SKU setups and maintenance, Vendor setups, Retail/Cost
Changes, and any other merchandising-related data.
•Answer and route incoming calls form vendors, field merchandising associates, and other internal or external customers.
• Other support tasks and responsibilities as assigned.
•Answer and route incoming calls form vendors, field merchandising associates, and other internal or external customers.
• Other support tasks and responsibilities as assigned.
AirTran Airways (01/04-
03/07)
ABR Ramp Zone Coordinator
•Forecast scheduling needs to meet
daily service levels.
•Two Way Radio Communication with
drivers, tower, ramp, bag room, in-flight and customer service
•Monitor and maintain daily telephone service levels. Reporting bag discrepancies in timely manner.
• Run daily operations reports on drivers relaying how many flights was ran, time frame, if any misconnects etc.
•Relay consistent and accurate information to Team Members.
• Ensure accuracy and completion of work performed and evaluates the effectiveness of results.
• Providing quick and accurate updates to management for problem isolation.
•Respond to drivers concerns and complaints.
•Daily Administrative duties perform tasks with updating schedules, creating spread sheets, answering phones, etc.
•Monitor and maintain daily telephone service levels. Reporting bag discrepancies in timely manner.
• Run daily operations reports on drivers relaying how many flights was ran, time frame, if any misconnects etc.
•Relay consistent and accurate information to Team Members.
• Ensure accuracy and completion of work performed and evaluates the effectiveness of results.
• Providing quick and accurate updates to management for problem isolation.
•Respond to drivers concerns and complaints.
•Daily Administrative duties perform tasks with updating schedules, creating spread sheets, answering phones, etc.
•Data entering information into
spreads sheet listing drivers flights, names, and time. Gate changes and missed
bags error.
ADP Screening Selective
Services -OHS (01/01- 01/04)
Data Entry
Specialist/Customer Service Rep
•Responsible for data entry, processing, and proofing of patient medical surveillance records.
•Compiled weekly metric “Norcross Dashboard” report which obtained total incoming exams, pending exams, turn around time (TAT), aged items on aging report.
•Acted as liaison between Client Services, Medical Department and Operations to resolve outstanding client issues, monitor email communication, and ensure immediate feedback and solutions.
•Ensured Quality Assurance in data process by spot checking over 50 charts/day and recording incorrect information on proofing checklist.
•Served as sole point of contact to communicate with clients on daily basis to resolve any issues concerning completion of physical exams including updating records and executing exam changes.
•Scheduled over 75 physical exams daily for clients and their employees.
•Created new daily process flow by organizing and filing charts to streamline process and productivity.
•Assist the Medical Review Department in obtaining documents for medical clearance such as writing up EKG’s getting copies of X-ray’s, and filing old charts that has been processed and billed.
•Responsible for data entry, processing, and proofing of patient medical surveillance records.
•Compiled weekly metric “Norcross Dashboard” report which obtained total incoming exams, pending exams, turn around time (TAT), aged items on aging report.
•Acted as liaison between Client Services, Medical Department and Operations to resolve outstanding client issues, monitor email communication, and ensure immediate feedback and solutions.
•Ensured Quality Assurance in data process by spot checking over 50 charts/day and recording incorrect information on proofing checklist.
•Served as sole point of contact to communicate with clients on daily basis to resolve any issues concerning completion of physical exams including updating records and executing exam changes.
•Scheduled over 75 physical exams daily for clients and their employees.
•Created new daily process flow by organizing and filing charts to streamline process and productivity.
•Assist the Medical Review Department in obtaining documents for medical clearance such as writing up EKG’s getting copies of X-ray’s, and filing old charts that has been processed and billed.
Software
Windows 95/98/2000/NT/ME/XP, Microsoft Word, Excel, Outlook ,Outlook Express, Lotus Notes, Exam Writer, File Maker Pro, Occulink,TMA, Inuntius Ticket Tracker System, Remedy Ticketing System ,Launch Pad , Skyport, FT Web, IBM UNIX System , Host On Demand, Direct Write, Passport, NX View, Fast Track Dialer System. Pentagon System, Lamlinks Parts Sourcing System, ILS Parts Researching System, Artiva, STARS, HPF Hospital Scanning System. FDCPA Certified.
Windows 95/98/2000/NT/ME/XP, Microsoft Word, Excel, Outlook ,Outlook Express, Lotus Notes, Exam Writer, File Maker Pro, Occulink,TMA, Inuntius Ticket Tracker System, Remedy Ticketing System ,Launch Pad , Skyport, FT Web, IBM UNIX System , Host On Demand, Direct Write, Passport, NX View, Fast Track Dialer System. Pentagon System, Lamlinks Parts Sourcing System, ILS Parts Researching System, Artiva, STARS, HPF Hospital Scanning System. FDCPA Certified.
Typing Skills of 45-50 wpm, Data
Entry Alpha/Numeric 9,000-10,000 ksph
Education Interactive Learning Technology, Chamblee Ga Associate Dual Degree in Computer Applications/Accounting, GPA: 3.0
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