Operating System Support Sample Resume Format in Word Free Download -->

Operating System Support Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Daisy Henderson

309 Madeira RD SE Apt 116, Albuquerque, NM 87001, daisy@gmail.com, 505-205-9876


Objective

Motivated and detail oriented network administration major seeking entry level information technology opportunity in networking, technical support, helpdesk operations, and PC repairs and upgrades

Technical Skills

Operating Systems and Networks -All Windows 98/2000/XP/Vista/7/2008 Server, TCP/IP, WAN/LAN, and Wireless
Hardware-Basic PC upgrades/repairs, Network cabling, connectivity troubleshooting, component level replacements, and building computers from the case up.
Software- Microsoft Office 2000/2003/2007/2010, Microsoft Visio 2010, Microsoft Project 2010, Adobe Photoshop, Norton Utilities and McAfee

Education


Advanced Start Bachelor of Science in Information Technology- Applied Technology Track
Kaplan University, June 2011-present
4th year student
GPA 3.83
Emphasis in Network Administration

Associate of Applied Science in Information Technology
Kaplan University, April 2011 – GPA 3.58
­Emphasis in Network Administration
­Dean’s List August 2010 and November 2010
­
­Certificate in Computer Technology
­Vatterott College, September 2000 – GPA 3.9
­Emphasis in Computer Technology

Selected Coursework
Introduction to Web Design    Software Applications (Office 2007)   PC repair and upgrades and troubleshooting
Visual Basic                            Networking with TCP/IP                     Software Installation and troubleshooting
Network Administration           Hardware installation                         Network Concepts
DOS                                        Capstone in Networking                     Project Management I
Human Computer Interaction Technology Infrastructure                   Data Communications
DOS/Window                          Basic Electronics                                Local Area Network
Operating System Support

Extracurricular

·         5+ years troubleshooting, upgrading, and configuring family and friends computers.
·         5+ years installing software, configuring and troubleshooting on family and friends computers.
·         2+ years setting up home networks both wired and wireless for myself, family and friends.
·         3+ years of customer service experience in a retail setting.
·         2+ years of mobile device experience.

Experience

Customer Service AssociateAugust 2009 – June 2010
Circle K, Los Lunas, NM

·         OperatedPoint of Sale on a daily basis, rebooted, upgraded, and troubleshooting them when needed.
·         Operated handhelds to order supplies and operation of network to access files and forms.
·         Customer Service support to the general public.

Support Service Associate                                                             January 2003 – March 2005
Children’s Hospital, Omaha, NE

·         Customer service skills given to staff and customer and operated telephone system giving technical support when needed.
·         Ordered and delivered supplies to the correct departments, used and maintained computer systems within the department, and made sure inventory was up to date.
·         Supervised the staff when supervisor was not there.

PROFESSIONAL AFFILIATIONS
Association for Computing Machinery     






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