Networking:
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IP
Telephony/Video, LAN/WAN Administration, TCP/IP, Network Security
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Hardware:
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Cisco Router/Switch/Firewall, Cisco UCS, Cisco
IP Telephony, Nortel IP Telephony,
Cisco/Tandberg Telepresence: Endpoints, Video Communication
Server/Expressway
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Platforms:
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Cisco IOS, Cisco Unified Communications: Call
Manager/Express, Unity Connection, Presence
Cisco Telepresence, Nortel CS1000, Cabletime Systems (IP Video),
Windows Media Server,
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Tools:
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Solarwinds,
SharePoint, Remedy, Sniffer, Vivanet Diagnostics, NetVantage, MS Office,
Visio, Notepad
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Cisco IP Telephony Rollout/Migration - Technical design and implementation lead to
migrate 800+ phones from physical to virtual Call Manager platforms (v7.1 to
8.5) and rollout of 10,000 IP phones across 240+ branch offices in US and international
locations. Responsibilities include hardware configuration, global dial plan
configuration (+E164), standard router configurations, site build templates,
end-user SharePoint, planning and scheduling, team coordination and
implementation. Currently finished year one projects with 700+ phones across
31 field locations.
Cisco/Tandberg Telepresence Upgrade – Managed and served as technical lead to
implement Cisco/Tandberg Telepresence system integrating 130+ disparate
endpoints into centrally manageable system with external calling capabilities.
Responsibilities included configuring all equipment, installing new
endpoints, working with other IT members to upgrade/install legacy/new
endpoints, and team training.
Data Center Move
– Supported move activities. Implemented all interconnecting fiber using
module trunks and fiber distribution frame; moved special Geoscience &
Geophysical (G&G) network; made all temporary fiber connections from
fourth to fifth floors with documentation; moved equipment, interfaced with
other IT departments to ensure needs were met and on time.
Floor Switch Upgrade Project - Upgraded floor access switches to Cisco 3750E
PoE platform to 34 floors with two network closets per floor, with 4GB
port-channel uplinks to Cisco 6500E VSS-pair floor distribution switch. Configured
all switches, created standard switch templates, upgraded software, created
documentation.
Nortel IP Telephony Rollout – Supported rollout activities for Nortel
CS1000E 3500+ phone rollout to corporate headquarters. Produced DHCP string
to auto-provision phones, created workflow to streamline required manual phone
upgrade process, created batch labeling process, deployed phones,
setup/deployed application server for corporate directory lookup.
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