Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Certifications
Symantec Corporation (formerly VERITAS Software),Roseville
United States Austin ,
TX and Biloxi ,
MS
University of Wisconsin - River Falls , Wisconsin
Austin
Community College - Austin , Texas
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Jada Magistad
309
Laverne Ct N, Lake Elmo , MN
55001
jada@yahoo.com
(651)773-9876
Summary
A Microsoft Certified Systems Engineer (MCSE) with a proven track
record of providing superior customer service, demonstrated success supporting
desktops, managing server, storage and backup system infrastructures. Experience across multiple operating systems.
Established a reputation for dedication while providing creative and proactive solutions.
Technologies
§ Operating Systems:
·
Windows 7, Windows Vista , Windows XP, Windows 2000, Windows 98/95
·
Windows Server
·
NT 3.51, NT 4.0, Windows 2000/2003/2008
Server
·
Microsoft Exchange 5.x/2000/2003
§ Applications/Tools:
VMware, MS Office 95/97/2000/XP (Exchange, Word, Excel, Visio,
Powerpoint, Internet Explorer), Symantec AntiVirus, Symantec Ghost, VERITAS
OpForce, VERITAS NetBackup, MS SQL Server.
§ Hardware: Dell
(Precision/OptiPlex/Latitude/PowerEdge), Compaq/HP (ProLiant Series), IBM
(eSeries/pSeries), Brocade SAN switches, Crossroads SCSI-to-Fibre bridges,
Cisco switches, various storage/tape library/VTL (ADIC, Exabyte, FalconStor,
NetApp, Quantum, SpectraLogic).
Certifications
Certificate of Completion - Network Analyst Course
Certificate of Completion - VERITAS Fibre Channel SAN Basics Course
Certificate of Completion - SAN and NetBackup SSO Course
Certificate of Excellence - Administering MS Windows NT 4.0
Certificate
of Excellence - Supporting Microsoft NT 4.0, Core Technology
Microsoft Certifications - MCP, MSCE and MCP+I
Experience
Digitiliti
Corporation, St. Paul , MN
IT
Manager
§ Oversee
the IT Infrastructure of corporate office, including but not limited to,
production Windows, Linux, VMware & Citrix Xen Servers.
§ Responsible
for 150+ TB of customer backups in Data
Center
§ Works
closely with Executive Staff providing status updates of day to day operations.
§ Project
Manager for helpdesk & inventory tracking system – in progress.
Schroeder
Company, Maplewood , MN
Sr.
Systems Engineer
§ Setup,
configured, and implemented a full service helpdesk, system monitoring, and
inventory system.
§ Managed
and administered production 25+ production servers (Windows & Linux).
§ Administered
production VMware environment (VMotion, VMware HA, VCenter & Converter).
§ Maintained
network connectivity and fibre connectivity to server rooms and SAN storage.
§ Assisted
in providing end-user support of over 200 employees (Windows desktops &
laptops).
Computer
Troubleshooters, Lake Elmo, MN 09/2008 to 05/2010
IT
Consultant
§ Active
Directory and Windows Networking (DNS, DHCP, WINS) implementation.
§ Research,
design and implement Help Desk systems.
§ VMware
configuration and administration (VMotion, VMware HA, vCenter Converter).
§ Support,
troubleshooting, and administration of Desktops, Laptops, and Servers (Windows
7, Windows 2008, Windows 2003, Windows 2000, Windows XP, and Windows Vista).
§ Implement
proactive remote monitoring solutions.
§ Design
and implement disaster plan (data backup & recovery).
§ Inventory
tracking, control, and reporting.
Digitiliti
Corporation, Minneapolis/St. Paul, MN 05/2007
to 08/2008
Senior
Systems Administrator
§ Employed
in the Technical Support Services group as a Windows/Linux systems administrator. Quickly assumed an expanded role in migrating
several servers (Windows & Linux) to a virtualized environment (VMware).
§ Managed
company’s data center consisting of 30 Windows & Linux servers, nearly 100
Terabyte of customer data, as well as the network infrastructure.
§ Maintained
overall infrastructure and end-user environment at corporate offices.
§ Responsible
for adequate support, hardware utilization, and procurement of Test Lab equipment
and environment.
Symantec Corporation (formerly VERITAS Software),
Senior Systems
Administrator / Lab Manager
§ Provided
administration of production servers, test servers, and entire lab environment.
§ Responsible
for the implementation of several Linux and Windows VMware servers. Also
provided ongoing support and maintenance of these servers.
§ Project
manager responsible for the coordination and implementation of consolidating 5
inefficient test labs down to 1 highly efficient test lab. This involved
working with several vendors in a timely fashion to ensure the overall
equipment racking, SAN implementation, and network infrastructure was a smooth
transition.
§ Project
manager instrumental in the migration of an NT 4.0 domain to an Active
Directory domain (2000/2003). This required an overall analysis of existing
hardware and procurement of newer hardware to meet the necessary requirements.
§ Publishing
Editor of a monthly newsletter (Customer Support Global Lab Newsletter) that
was viewed by over 1,000 technical support engineers and staff.
§ Became
an escalation point and backup support resource for the company’s system
services group.
§ Responsible
for conducting ongoing Customer Satisfaction Surveys to maintain high company
standards.
§ Responsible
for maintaining inventory accuracy, overall usability, as well as procurement
of required equipment.
3M
Corporation / Westaff, Maplewood ,
MN
Network
Support Analyst
§ Responsible
for 2nd & 3rd level customer support of Windows
(pre-Win95/Win95/NT/Win2000) Desktops and Servers.
§ Maintained
a high level of customer service in training, consulting, and support of
Microsoft Office, Lotus Notes, IBM Reflections, and Microsoft Operating System
upgrades.
Deluxe
Corporation, Bloomington , MN
Systems
Integration Specialist
§ Responsible
for LAN administration, network cabling, and hardware support as a Certified
Network Analyst.
§ Provided
end-user support for Windows 95 laptop and desktop systems.
§ Provided
end-user application support, consisting of MS Office, Lotus Notes, and
MarketWise applications.
§ Managed
the overall department server environment. This involved the setup,
configuration, and maintenance of servers running Windows NT 3.51, Windows NT
4.0, and 2 Unix servers.
§ Project
management involvement in Windows NT 4.0 upgrade of 30 users.
HealthPartners,
Bloomington , MN
PC/Network
Analyst II
§ Provided
end-user support in a Windows 3.11, Windows 95, Windows NT, Microsoft and
Novell environment.
§ Configured
and troubleshot PC’s, DEC Terminals, 3Com hubs and network cabling.
§ Coordinated
the implementation of our Automated Medical Records Project as a Desktop Lead.
§ Supervised
a staff of 6 individuals as a PC Support Lead.
§ Maintained
documentation for project planning, scheduling, training, and LAN
administration.
Best Buy
Company, Roseville , Maplewood ,
and Bloomington , MN
Computer
Technician
§ Troubleshot,
tested, and performed upgrades for personal computers.
§ Maintained
adequate parts inventory conducive to quick and efficient servicing.
§ Contacted
customers to discuss service repair issues.
§ Provided
advanced technical answers and/or assistance to customers and store personnel
in the diagnosis of product problems and general service inquiries.
§ Maintained
administrative records, filing and reporting systems of serviced merchandise.
Avionics
Systems Technician / Computer Operator
§ Performed operational checks and troubleshot, tested, calibrated, and
modified complete airborne integrated computer systems, switching networks,
sensing instruments, and various other integrated electronic and
electromechanical devices associated with inertial
navigation systems.
§ Inspected components and ensured equipment installed was within
compliance of military standards.
Trained and periodically supervised eight avionics personnel.
Education
Major: Computer Science, 1982 - 1986.
Major: Information Systems
Technology, 1990-1991.
Community College of the Air Force
Major:
A.A.S. Avionics System
Technology, 1987-1991.
Achievements & Awards
Honor Graduate - Computer Systems Operator
Course (USAF)
Certificate of Achievement - Outstanding
performance as student leader (USAF)
Certificate of Excellence - (3) Superior
Service Awards (Best Buy Co.)
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