Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Ruby GOLDEN
309 County Rd 90 #916 Cell: 303-475-1230
Pearland, Tx 77001 Email: Ruby@msn.com
SUMMARY
Senior sales and service professional with over 25 years of experience in the diesel engine business. Demonstrated ability to manage a portfolio of products and marketing programs from small to very large Diesel engines. Proven skills in prospecting, developing new business and closing sales. Recognized for skills in customer service and exceptional follow-up abilities that result in repeat business. Responsible for 27 truck dealership sales, parts and service activities.
PROFESSIONAL EXPERIENCE
SERVICE MANAGER THOMAS BUS ( HOUSTON FREIGHTLINER) May 2008-Pres
Manage all service activities for the branch with 13 techs reporting to me. Additionally, responsible for all Thomas bus service activities for the state of Texas coordinating service activities with other freightliner dealerships.
TEXAS SERVICE INDUSTRIES Jan -May 2008
National Sales Manager parts and service.
Building a new branch business in Houston. Bringing in new business nation wide.
O2 DIESEL INC. 2003- 2007
Director of technical. Reporting to the CEO
Managed a large fleet fueling project in Houston as well as ensuring the engines run well on the fuel.
Managed all technical activities for the company with 5 technicians reporting to me.
Supervising fuel demo at Nellis AFB
DODD DIESEL, Grand Junction, Co 2003
Service Manager
Managed a service shop with 12 mechanics servicing the logging industry as well as Detroit Diesel and Allison Transmission service.
Reduced the repair order backlog closings 200% in 3 months.
Demonstrated ability to engineer unique cutter heads on Hydro Ax equipment.
Managed, submitted and monitored all warranty claims to all OEM’s.
Managed the parts dept activities as well.
DETROIT DIESEL CORPORATION, Los Angeles, California 2001 - 2003
Senior Sales and Product Support Manager – Western Region (2001-2003)
Reporting to Western Region Vice President, provided sales and product support to Stewart and Stevenson Power in Denver Colorado, Albuquerque, New Mexico, Farmington, New Mexico, Casper, Wyoming and El Paso, Texas, including 27 truck dealerships.
Managed the Mercedes Benz engine parts, training and tooling program to ensure dealer readiness for new product launch.
Obtained a $200,000 engine order from Poma America, the first ever at this OEM.
Obtained an order for 26 mercedes engines ($600,000) from the state of Wyoming. Received orders for 40 more, representing $800,000 in new business.
Sales/Product Support Manager – Southwest Region, Dallas, Texas (1996-2001)
Reporting to Regional Vice President, provided sales and product support to Stewart and Stevenson Services in Houston, Corpus Christi, and Beaumont, Texas and New Orleans, Louisiana.
Contributed to the release of the S-60 engine in a marine configuration with Distributor participation.
Provided liaison with distributor and factory engineering on the Series 2000 and 4000 marine application installation requirements and sales engineering.
Sales/Product Support – Southwest Region (1992-1995)
Provided sales and product support to United Engines and all fleet companies in Oklahoma, Arkansas and Northern Louisiana. Provided interface with the distributor (United Engines) and Halliburton.
Maintained a 40% Polk penetration per Polk registration survey data.. This was the highest in Detroit Diesel North America.
Assisted United Engines in obtaining the highest Customer Satisfaction Index in North America.
Obtained a $200,000 pilot engine order, the first at Halliburton in years.
Landed a $15 million order for 900 engines on a three-year contract with Cannon Express.
Zone Service Manager – Southwest Region (1987-1992)
Provided product support to company’s largest customer, Transportation Manufacturing, in Roswell, New Mexico as well as truck fleets and mining operations (Phelps Dodge Chino and Tyrone), and ColoWyo Coal.
Supervised the distribution of 20 engines, representing $2 million, at Phelps Dodge for repowers including cooling tests for application verification.
Assisted Transportation Manufacturing Corporation in troubleshooting installation and application problems.
Fleet Service Manager Detroit Diesel Allison (Division of General Motors Corporation) - Detroit Operations (1983-1987)
Provided product technical support to Consolidated Freightways, Tri State Motor Transit and H.O. Wolding Company. Responsibilities included warranty and policy management, technical assistance, product training and assisting in installation of pilot S-60 engines.
Maintained 100% penetration at H.O. Wolding Company.
Supervised the first Pilot Series 60 engine installation at Freightliner, paving the way for future business at Consolidated Freightways and Tri-State Motor Transit.
PRIOR EXPERIENCE 1965-1980
Held multiple positions of increasing responsibility within the company.
RUBY GOLDEN
EDUCATION AND TRAINING
Tool and Manufacturing Engineering, Detroit College of Applied Science,
Detroit, Michigan, 1965-1966, 1970-1971
Certified Heating, Cooling, Air Conditioning Service, Detroit Engineering Institute,
Detroit, Michigan, 1976-1978
Michigan Mechanical Contractor License (Current)
309 County Rd 90 #916 Cell: 303-475-1230
Pearland, Tx 77001 Email: Ruby@msn.com
SUMMARY
Senior sales and service professional with over 25 years of experience in the diesel engine business. Demonstrated ability to manage a portfolio of products and marketing programs from small to very large Diesel engines. Proven skills in prospecting, developing new business and closing sales. Recognized for skills in customer service and exceptional follow-up abilities that result in repeat business. Responsible for 27 truck dealership sales, parts and service activities.
PROFESSIONAL EXPERIENCE
SERVICE MANAGER THOMAS BUS ( HOUSTON FREIGHTLINER) May 2008-Pres
Manage all service activities for the branch with 13 techs reporting to me. Additionally, responsible for all Thomas bus service activities for the state of Texas coordinating service activities with other freightliner dealerships.
TEXAS SERVICE INDUSTRIES Jan -May 2008
National Sales Manager parts and service.
Building a new branch business in Houston. Bringing in new business nation wide.
O2 DIESEL INC. 2003- 2007
Director of technical. Reporting to the CEO
Managed a large fleet fueling project in Houston as well as ensuring the engines run well on the fuel.
Managed all technical activities for the company with 5 technicians reporting to me.
Supervising fuel demo at Nellis AFB
DODD DIESEL, Grand Junction, Co 2003
Service Manager
Managed a service shop with 12 mechanics servicing the logging industry as well as Detroit Diesel and Allison Transmission service.
Reduced the repair order backlog closings 200% in 3 months.
Demonstrated ability to engineer unique cutter heads on Hydro Ax equipment.
Managed, submitted and monitored all warranty claims to all OEM’s.
Managed the parts dept activities as well.
DETROIT DIESEL CORPORATION, Los Angeles, California 2001 - 2003
Senior Sales and Product Support Manager – Western Region (2001-2003)
Reporting to Western Region Vice President, provided sales and product support to Stewart and Stevenson Power in Denver Colorado, Albuquerque, New Mexico, Farmington, New Mexico, Casper, Wyoming and El Paso, Texas, including 27 truck dealerships.
Managed the Mercedes Benz engine parts, training and tooling program to ensure dealer readiness for new product launch.
Obtained a $200,000 engine order from Poma America, the first ever at this OEM.
Obtained an order for 26 mercedes engines ($600,000) from the state of Wyoming. Received orders for 40 more, representing $800,000 in new business.
Sales/Product Support Manager – Southwest Region, Dallas, Texas (1996-2001)
Reporting to Regional Vice President, provided sales and product support to Stewart and Stevenson Services in Houston, Corpus Christi, and Beaumont, Texas and New Orleans, Louisiana.
Contributed to the release of the S-60 engine in a marine configuration with Distributor participation.
Provided liaison with distributor and factory engineering on the Series 2000 and 4000 marine application installation requirements and sales engineering.
Sales/Product Support – Southwest Region (1992-1995)
Provided sales and product support to United Engines and all fleet companies in Oklahoma, Arkansas and Northern Louisiana. Provided interface with the distributor (United Engines) and Halliburton.
Maintained a 40% Polk penetration per Polk registration survey data.. This was the highest in Detroit Diesel North America.
Assisted United Engines in obtaining the highest Customer Satisfaction Index in North America.
Obtained a $200,000 pilot engine order, the first at Halliburton in years.
Landed a $15 million order for 900 engines on a three-year contract with Cannon Express.
Zone Service Manager – Southwest Region (1987-1992)
Provided product support to company’s largest customer, Transportation Manufacturing, in Roswell, New Mexico as well as truck fleets and mining operations (Phelps Dodge Chino and Tyrone), and ColoWyo Coal.
Supervised the distribution of 20 engines, representing $2 million, at Phelps Dodge for repowers including cooling tests for application verification.
Assisted Transportation Manufacturing Corporation in troubleshooting installation and application problems.
Fleet Service Manager Detroit Diesel Allison (Division of General Motors Corporation) - Detroit Operations (1983-1987)
Provided product technical support to Consolidated Freightways, Tri State Motor Transit and H.O. Wolding Company. Responsibilities included warranty and policy management, technical assistance, product training and assisting in installation of pilot S-60 engines.
Maintained 100% penetration at H.O. Wolding Company.
Supervised the first Pilot Series 60 engine installation at Freightliner, paving the way for future business at Consolidated Freightways and Tri-State Motor Transit.
PRIOR EXPERIENCE 1965-1980
Held multiple positions of increasing responsibility within the company.
RUBY GOLDEN
EDUCATION AND TRAINING
Tool and Manufacturing Engineering, Detroit College of Applied Science,
Detroit, Michigan, 1965-1966, 1970-1971
Certified Heating, Cooling, Air Conditioning Service, Detroit Engineering Institute,
Detroit, Michigan, 1976-1978
Michigan Mechanical Contractor License (Current)
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