Merchandising Supervisor Sample Resume Format in Word Free Download -->

Merchandising Supervisor Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Talia Thomas
309 South Colfax Avenue
Chicago, IL 60001
Phone 773-426-9876
E-mail: talia@hotmail.com
  


 
Summary of Qualifications
* Experienced manager with expertise in marketing and customer service
* Extensive background in staff support
* Staff training and development
* Superb written and oral communication skills
* Organizational and Strategic Planning
* Employee Coaching

Professional Experience
3/2007 – Present American Eagle Outfitters, Chicago, IL
Merchandising Supervisor
* Partners with Upper management, stock associates, and visual teams to intimately understand merchandising and marketing strategies and needs.
* Monitor sale trends to see which items are trending in our market and compose weekly reports for Store manager as well as a seasonal report for the District manager.
* Manage the execution of quarterly floor sets by mapping out suggested zoning and flow prior to floor set, directing the floor set based on company’s specs, making adjustments and substitutions when needed and placing signage. 
* Develop floor set substitutions by reviewing product flow and creating new concepts on how to display product which will enhance sales.
* Manage the execution of monthly window display changes.
* Execute plans on daily bases that will keep the sales floor stocked with merchandise.
* Supervise the stock team's daily activity to ensure that goals and expectations are met.
* Map both Stockroom and Sales floor for seasonal inventory.
* Reviews delivery reports to plans for merchandise placement/substitution.
* Maintains all shipment related paperwork to meet audit requirements.
* Scans boxes to document variances on deliveries and confirm receipt delivery.

7/2004 – 3/2007 Gap, Inc., Chicago, IL
Visual Merchandising Team Leader
* Manage inventory through stock replenishment.
* Ensure compelling, accurate, and create visual presentation throughout the Women's and Men’s Apparel.
* Partner with Senior Management team on floor changes to achieve store readiness according to corporate specs.
* Train and coaches team members to meet productivity standards.
* Provides on-the-job training to all employees on company initiatives and standards to ensure that everyone fully understands company direction.
* Provides in the moment coaching on sales floor to staff to reward good behavior and to redirect when needed.
* Communicates feedback to General Manager/Logistics Manager regarding Logistics team performance.
* Direct staff to complete markdowns in a timely and accurate manner.
* Monitor sales trends for better product placement.




Front End Supervisor
* Supervise 25+ associates and oversees the daily work process for the Customer Service Representative to ensure the quality and effectiveness of the Customer Service Unit.
* Responsible for training store staff (managers, supervisors and store associates) on new company policies.
* Supported the Customer Experience Officers with their daily/hourly sales reports.
* Completed both weekend and month-end cash room audits.
* Handled all the new policy marketing material for the store.
* Responsible for inventory control and cash management.
* Build relationships with clientele by listening and educating them about products.
* Handles problem resolution calls and resolves escalated customer issues.
* Responds immediately to associate questions and provide guidance on procedures and issues.

Lead Sales Associate
* Ability to work independently to achieve team's sales goal.
* Assist with customer charge accounts.
* Consistently demonstrated highly developed interpersonal skills for dealing with sensitive or controversial issues.
  
2/2002 - 3/2004 Veeco Manufacturing, Inc, Chicago, IL
Marketing/ Traffic Manager
* Acted as Director of Marketing while Director's was on leave of absence.
* Composed and distributed press releases about all products manufactured.
* Decided where to advertise and proof all magazine ads.
* Proofread all letters, catalogs, post card mailings, envelopes and stationary for company distribution.
* Maintained reports for customer and dealer leads submitted.
* Preserved pictures of our furniture and distributed them when requested.
* Managed the website; adding new products and maintaining the dealers and leads database.
* Handled Public Relations for company tradeshows.
* Provide information to clients regarding products and shipments of goods.
* Troubleshoot accounts with team members.
* Provided timely resolutions to customer complaints and inquires.
  
1/2000 - 11/2001 Computer Adaptive Technologies, Evanston, IL
Program Administrative
* Testing and quality control of newly developed software applications.
* Train all incoming employees and potential clients on usage of the software.
* Participates in the Strategic Solutions Team planning, organizing and development.
* Works with client management to identify and specify complex business requirements and processes for diverse development platforms, computing environments (e.g., host based, distributed systems, client server), software, hardware, technologies and tools.
* Acts as subject mater expert for project management upholding the standards and methodology of the organization.
* Leads cross-functional work groups to support change control, communication, risk control, schedule control, and compliance with other plans.
  
Education
Bachelors of Science   Business Administration                       Miles College, Birmingham, AL

Skills
Microsoft Office 00/XP/03
Adobe Acrobat
Adobe Photoshop



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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