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309 Chatfield street Mt. Pleasant, sc
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Telephone (703) 581-9876
E-mail shayla@gmail.com
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Shayla Stevenson
Objective
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To obtain a
management position in the field of Information Technology
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Education
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Rensselaer
Polytechnic Institute ~
B.S. in Management, May 1998
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Work experience
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07/2007 – Present Manager, U.S. Department of State (DoS)
CGI Federal ~ Charleston , SC
§ Managed key client
projects including the retirement of DoS’ legacy Accounts Receivable System and
the Reorganization of the Department’s Funding
§ For each project managed,
responsible for the creation of a project charter, project plan, communication
plan, risk register, documenting the current process, the business and
technical requirements, software design, software delivery, system testing,
business process change analysis and documentation, and training
§ Served as the Software
Delivery Manager, averaging three to four major maintenance releases per year
for both the State Department’s Overseas and Domestic system. For each release:
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Worked directly with the client to prioritize and define
release content
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Managed and reviewed project deliverables, such as the
detailed release project plan, requirements, designs, test cases, and test
results.
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Managed both technical and functional staff
§ Managed the Customer
Support team for both the Overseas and Domestic business function
§ Developed and Implemented
QA processes and procedures for Software Development, production SQL scripts,
and Customer Support
§ Served as project SME for
multiple areas of Momentum Financials including Accounts Receivable, Budget
Execution, Accounts Payable, and Automated Disbursements
§ Served as direct manager
for staff in multiple locations
§ Demonstrated excellent
ability to work with and manage cross functional team members, including
technical staff, operations, and Department of State executives, and business
owners
12/2005 – 06/2007 System
Analyst/Team Lead, U.S.
Department of State (DoS) MIL Corporation ~ Charleston, SC
·
Lead
analysis effort to support the upgrade of the Department of State’s legacy
financial system
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Planned
the production simulation and acceptance testing for DoS’ financial system
upgrade project
·
Served
as the initial point of contact for all issues coming out of the independent
testing of the Department’s new financial system
·
Managed
the reconciliation team during a major conversion of the State Department’s
budget structure within their core financial system
04/2004 – 11/2005 System Analyst, U.S. Agency for International
Development
Delta Solutions and
Technology Inc ~ Herndon , Virginia
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Managed
system and regression test effort for Momentum Release 6.x
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Developed
test scripts for USAID’s worldwide rollout of Momentum
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Led
User Acceptance Testing at USAID Overseas Mission
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Resolved
issues with developers
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Served
as on-site manager for project team
12/2000 – 03/2004 Testing Team Lead, Customer Operations
Nextel
Communications ~ Reston , Virginia
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Managed
testing efforts for several order entry and fulfillment applications
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Assisted
in the development of business requirements
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Developed
and executed test plans
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Resolved
issues with developers
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Reviewed
Technical Design documents
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Created
testing processes and procedures for business organization
§ Developed task plans for test team
§ Served as Point of Contact for all
Implementation issues
08/1998 – 12/2000 Team
Lead
American
Management Systems, Inc., ~
Fairfax , Virginia
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Developed
design requirements
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Managed
design effort for spending interfaces and baseline enhancements for Department
of State specific functionality
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Facilitated
design review meetings with the State Department and other client teams
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Created
and managed project plan for functional staff for each baseline release
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Reviewed
all output from functional staff for quality and thoroughness
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Served
as the point of contact to all client teams for any issue related to baseline
software
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Participated
in demonstrations for potential clients
Certifications
Project Management Professional (PMP)
Technical Skills
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SQL, MS Office, PowerPoint
Clearance
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Active Secret Clearance
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