Local Network Services Sample Resume Format in Word Free Download -->

Local Network Services Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Jot. Turner
joy@gmail.com


Objective:
Seeking a challenging position in the Information Technology, Network Security, or related fields where I will have the opportunity to utilize my skills and provide outstanding customer service.



Skills:
Hardware:
I have experience trouble shooting hardware problems with various OEMs equipment including PCs, Printers, and Laptops from manufacturers such as HP, Dell, IBM, DEC, Lexmark and Compaq. I also have experience with server and network gear such as Routers, Switches, Raid, Network interface cards and backup devices.

Software:
I have installed and supported assorted software packages such as Lotus Notes, Smart Suite, CCmail, Outlook, MS Office, SAV Corp Edition, Ghost, IBM PCom, Smart Term, Oracle, AutoCAD, Photo Shop, Firewalls, etc... I also have Microsoft Windows operating systems MS Windows 3.1 through Windows 7.

Network:
I have experience in network troubleshooting, including hardware support (Routers, Switches, Hubs, and Server hardware) and software support (Novell NetWare and Windows NT/2000). Installed and configured various network packages including Active Directory, NDS, SMS, DHCP, DNS, WINS, Proxy, and Terminal Server. Configured and maintained Cisco PIX and ASA firewalls for perimeter security and L2L/remote access VPN, Cisco IOS access control lists for internal and perimeter access control, and Cisco ACS server for RADIUS, TACACS+, RSA and AAA authentication. Ive also configured F5 BigIP and BlueCoat for load balancing and proxy.


Certifications:
Novell CNE, Cisco CCNA, Cisco CCSP, Cisco ASA Specialist, Microsoft MCSA, Comptia (A+, Network +, Security+)






Experience:
Local Network Services, Team Leader
CompuCom @ BMW

Responsibilities and accomplishments:


As a Network Operation Analyst/Team Lead (2008-2011), I am responsible for the daily activities of the LNS team. This includes troubleshooting layer 1 through 3 connectivity issues with the LAN, copper and fiber cabling of network and server gear, configuring and installing all network gear and appliances and maintaining contract SLAs.
As a Security Operations Analyst/Team Lead (2005-2007), I oversaw the day to day operations of the GDC-A Security Operations Center. My responsibilities included virus management, threat notification management, ACL change management, Vulnerability Scanning, policy enforcement, remote access management, RSA token management, security event management, and network segmentation. I also support the LAN/WAN switch and router environment when required.
As a Desk Side Support Analyst (2003-2005), I resolved Windows NT, 2000, and XP operating system issues. I installed and configured various software packages, and was the primary contact for PC, peripheral, and printer hardware/software support.


Senior Field Service Technician
Advanced Technology Services/Megg Corp

Responsibilities and accomplishments:

At the Caterpillar Engine Center in Greenville, I served as LAN Administrator. My duties included Windows 2000 Pro rollout, Active Directory Migration, Group Policy, Login Scripts, installation and support of all software, hardware/software procurement, network management, and other projects as needed.
As a field service Technician I supported hardware and software in a wide variety of networked environments including Hospitals, Government Offices, Banks, and Manufacturing Facilities. I developed a departmental web site for the ATS SE Regional Headquarters, and maintained a customer satisfaction rating of 9.3+. I opened a HP warranty account for the Megg Corp. of Greenville, managed a 1-year contract for a Military base in northwest Florida, repaired various PCs, Laptops, Printers, and Peripherals, and obtain RMA's and parts for in warranty equipment. I also developed semi annual inventory procedures to ensure accurate count.


Desk Side Support Technician

Responsibilities and accomplishments:

I managed network ID's and resources in a Novell NetWare 4.0 environment, maintained helpdesk for local and remote users, and coordinated user community changes with Network Team. I was responsible for the repair various PCs, Laptops, Printers, and Peripherals, and obtaining RMA's and parts for in warranty equipment. I also resolved issues with client software including (Lotus Smart Suite, CCmail, MS Office, Windows 3.11/95/NT, and MS-DOS). And finally, I re-engineered the software install tool for bench technicians.


Education:
AAS, EET ITT Technical Institute
Greenville, South Carolina


References:
Available upon request


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