Employee Development & Training Sample Resume Format in Word Free Download -->

Employee Development & Training Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Maya Neill                                                 309 Timberline Road │ Warwick, RI 02001
                                                                                                                                                            401.862.9876 │ maya@gmail.com



 


Procurement  ¨ Operations ¨ Project Management ¨ Logistics ¨ Client Services
 


Business executive with a strong combination of cross-functional experience.  Successful in cost reduction and process improvement.   Strong analytical and communication skills. Expertise in delivering workplace services that are customer-focused and responsive, while maintaining organizational goals.  Highly adaptable professional with a record of spearheading projects that are complex, time sensitive, and budget conscious with consistently strong results.  Results oriented. Effective at building and maintaining relationships.  Full understanding of internal and external customer requirements.



Core Competencies
 



Strategic Sourcing
Global Purchasing
Logistics
Business Analysis
Supply Chain
Project Management
Cost reduction
Right-sizing Specifications
Mergers & Acquisitions
Team based problem Solving
Contract Negotiations
Strategic Planning
Vendor Relations
Employee Hire & Development
Cost/Benefit Analysis


Professional Experience
 


Program Management, Procurement, Planning, Analysis, Administration

Ø  Evaluation and analysis of $32M domestic freight spend with anticipated savings of 10-20%
Ø  Completed all phases of pre-operation startup on schedule and 10% under budget.
Ø  Collaborated with CEO and General Counsel to negotiate all company loans.
Ø  Administered a $30M portfolio.  Conducted review and analysis of service companies that resulted in reduced contract cost as well as negotiated KPI that improved processing by 15% over previous contract.
Ø  Collaborate with IT consultant to develop software that results in greater reporting accuracy, reduce time to produce reports and improve report-generation options.
Ø  Purchased and implemented software for overall operations by conducting a thorough needs analysis;
Evaluate vendors, review proposals, negotiate services & contract terms.  Become on-site expert for the software – developed program and process for initial as well as on-going training.
Ø  Reduced turnaround time for replies and resolutions 30% by judiciously resolving complaints and disputes, which also led to higher satisfaction scores.
Ø  Lowered event costs 30% through analysis of cost-per-attendee data and strong vendor negotiations.
Ø  Lowered printing costs 12% by analyzing constituent lists and metrics to streamline marketing efforts for greatest ROI.
Ø  Partnered with VP of Sales to analyze marketing and sweepstakes programs to determine effectiveness and generate cost-to-sales data.  As a result, the company was able to launch a cost-effective targeting marketing campaign.







Maya Neill                                                                                                                                              Page Two
Professional Experience, continued


Operations, Process & Procedures, Employee Development, Training, Client Services

Ø  Analyzed and evaluated staffing needs for company with primary focus on administration, sales and marketing.
Ø  Wrote job descriptions for new positions as well as revised and updated descriptions for existing positions.
Ø  Created position procedures based on job requirements and developed a manual for these jobs.
Ø  Review resumes, conduct interviews & made hiring decisions or recommendations resulting in fully staffed offices.
Ø  Developed succession planning, which resulted in reduction of hiring time and expenses.
Ø  Developed training for direct-report supervisors to implement with their staff that led to a 17% increase in efficiency.
Ø  Played a key role in a merger and acquisition, including reviewing all policies and procedures of acquired company and developing a comprehensive plan for integration/conversion. 
Ø  Analyzed formal and informal client feedback to implement customer service training that resulted in improved customer service, as measured by subsequent surveys.
Ø  Slashed processing lag time by 25% by analyzing and improving procedures to streamline work flow, while also increasing accuracy with financial transactions to nearly 100%.
Ø  Worked with finance and collection departments to review all reports that were then customized to meet specific company needs and thereby reduced month end reconciliation time from 7 days to 3 days.
Ø  Decreased cancelled sales and default loans and improved client satisfaction by developing guidelines for processing customer service questions and complaints.

Ø  Developed company-wide credit practices and policies that clearly defined how to assess a client’s credit worthiness, decreasing loan processing time and defaults.



Employment History
 



National Grid, Waltham, MA                                                                                                                2011 to Present
National Grid is international electricity and gas company and one of the largest investor-owned energy companies in the world.  In the US, National Grid distributes electricity to nearly five million customers in Massachusetts, New Hampshire, New York and Rhode Island.  It is also the largest distributor of natural gas in the northeastern US, delivering gas to 3.4 million customers in New York, Massachusetts, New Hampshire and Rhode Island.                                           

Global Procurement Category Manager
Manage strategic sourcing projects both domestic and global, reducing the total cost of ownership.  Implement standardization when applicable to improve order process.  Identify sourcing opportunities in conjunction with the Lines of Business and develop plan to procure products. Profiling category characteristics, research supply markets and suppliers and assess trends, opportunities and risks.   Maintain good relationships and manage critical suppliers to ensure continuity of product and leverage their resources to achieve or exceed agreed execution and optimize received value.  Implement performance based contracts (Spend/Saving Tracker, KPI's, SLA's, Energy Savings, etc.) with key suppliers to guarantee that products are delivered as agreed to in the contracts.  Develop strong relationships with internal stakeholders in order to facilitate and optimize the sourcing process.






Maya Neill                                                                                                                                                                            Page Three
Employment History, continued



Regency Vacation Company, Newport, RI                                                                            2003-2008; 2010-2011
Regency Vacation Company provides sales and consulting services to corporate business clients, homeowner associations, property development companies, and troubled businesses in the hospitality industry.

Vice President, Administration and Operations
Played a key role in establishing all facets of operations and administration for Start-up Company. Evaluated extensive market research to determine office locations and negotiated lease terms.  Handled office set-up - determine needs and design layout, procurement of all furniture and equipment leases.  High level of involvement with legal department for broad range of issues.  Administered the full range of human resources functions, including determine staffing levels, write position descriptions, hire, train and ongoing staff development. 


Providence College, Providence, RI                                                                                                                         2008-2010
Private, four-year Catholic college. Undergraduate enrollment of 4,000; more than 40,000 alumni with 15 active alumni chapters throughout the US.

Alumni Relations Administrator
Managed all facets of Alumni Relations office.  Planned, implemented, and evaluated approximately 100 events each year throughout the US.  Determine venue location and negotiated contracts for food & beverage, marketing, and travel.  Reconciled financials post event. Developed strong relationships with key University faculty and staff to promote positive relationships.


Equivest Finance, Inc., Newport, RI                                                                                                                       1982-2003
Integrated timeshare services company.  Developed, marketed and sold vacation services and ownership interests to consumers at 29 resort facilities in more than 17 resort destinations in the Eastern US and Virgin Islands. Also developed office, retail, restaurant and golf course space. 

Vice President, Administration and Operations
Handled Administrative functions for all 12 sales offices with responsibility for 140 employees.  Led all HR functions, including determine staffing levels, write position descriptions, hire, train and ongoing staff development.  High degree of interaction and planning with Legal Department across many areas.  Oversaw Operations for all Sales offices - entailed multiple office moves, work flow consolidation, analysis of procedures and develop standard processes, procurement of all related items, and negotiation of leases.




Education
 


Roger Williams University, Bristol, RI                                                                                                                                                      
Bachelor of Science, Management, Minor in Economics



Community Service
 


Day One
Advocate for victims of sexual assault and domestic violence

Red Cross
Disaster Assessment Supervisor and Volunteer for Statewide Emergency Services


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