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Customer Support Exports Resume Format in Word Free Download

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Lydia  Barcellus

309 Virginia Way, Live Oak, CA  95001
Cell Phone (530)415-9876 Email lydia@yahoo.com

Goal                           To obtain a position with a company where there is advancement opportunity.

Qualifications          *Management                        *Sales                         *Inventory Control
                                    *Shipping                               *Receiving                 *Purchasing
                                    *P&L                                       *Computers               *Printers
                                    *Fax Machines                      *Quick Books            *Microsoft Word
                                    *Microsoft Excel                    *Excellent Customer Service
                                    *Scheduling                           *Moulding Mill Experience
                                    *Moulder Setup                     *Moulder/Core Operator
                                    *Resaw Operator                  *Knife Grinder            *Maintenance Skills
                                    *Quality Control/Quality Assurance             *Aggregate grading
                                    *Forklift operation

Professional           
Experience               3/17/08 to 7/01/09                Indian Harvest Specialtifoods, Inc.
                                                                                    P.O. Box 910, Colusa, CA  95932

                                    Customer Support/Exports

                                    Support sales growth by handling current and prospect account calls by phone,
                                    fax and email.  Contacting customer for orders, support broker partners as well
                                    as distributors and direct customer needs and send samples.  Input orders into
                                    inventory data base, updated internal spreadsheets, excel reports, monitor sales
                                    balances on contracts, and maintain files.  Provided customer service when
                                    needed. Routed incoming calls to the appropriate personnel, when applicable.
                                    Managed all export shipments, which included booking the shipment, export
                                    documents, communication between production, sales, corporate office and the
                                    customer.  Generated and printed 
USA Resume
 for production as needed.  During
                                    processing time assisted in green rice entries, reports and help with inventory
                                    entries.  Assisted with the preparations of sales quotes when needed. Worked
                                    on special projects as requested.  Purchasing of office supplies.  Assisting the IT
                                    Department in trouble shooting computer issues.

                                    3/20/05 to 3/15/08                Baldwin Contractors
                                                                                    2965 Hooper Road, Marysville, CA  95901

                                    Q. C. Manager

                                    Quality Control Manager over two of our Asphalt and Rock Plants.  My duties
                                    were making sure the rock used to make asphalt meets Caltrans specifications.
                                    Water testing (PH, EC, NTU), do grading on crushed rock and sand product to
                                    Ensure product meets specifications and recalculate if not in spec. Data
                                    Spreadsheets and reports for management.  Weigh master for incoming and
                                    outgoing loads of sand or rock.

                                   
11/19/01 to 3/20/05              Golden Empire Cellular
                                                                                    441 Bridge Street, Yuba City, CA  95991

                                    Store Manager

                                    Participation in all aspects of day-to-day operations from the initial opening of
                                    a Verizon Wireless exclusive store on 11/19/01.  Initiating and maintaining a
                                    relationship with Sprint PCS and Nextel leading to the opening of a Sprint PCS
                                    exclusive store on 11/20/03.  Setting up and implementing opening and closing
                                    procedures.  Selecting and maintaining vendor relationships.  Interviewing and
                                    hiring employees.  Training and supervising employees, in daily tasks, monitoring
                                    progress, and filing reports.  Auditing daily reports, control of shipping and
                                    receiving, complete control of all inventory functions, monitoring profit and loss
                                    statements, invoices and banking reports.  Compiling commission reports
                                    monthly for Sprint PCS and bi-monthly for Verizon Wireless. Training and
                                    motivating employees in all company programs and policies to continually
                                    improve against daily and monthly goals.

                                    9/2001 to 11/18/01               Sprint PCS/Ubiquitel PCS
                                                                                    710 Onstott Road, Yuba City, CA  95993

                                    Sprint Indirect Sales Agent

                                    Supplying Sprint PCS retail partners with training and support.  Keeping them up     
                                    to-date in the latest information and technological advances.

                                    4/9/01 to 9/02/01                   Discovery Office Systems
                                                                                    Sacramento, CA

                                    Account Manager

                                    Paper management, consulting with customers, evaluation customer needs and
                                    provide solutions. Sales, financing, process orders and demonstrate Digital
                                    Printers, copiers, scanners and fax equipment.

                                    10/99 to 4/06/01                    Radio Shack, Yuba City Mall
                                    12/98 to 10/99                       Radio Shack, Chico Mall

                                    Received the Company’s highest sales wards in wireless sales.

                                    Senior Sales Associate T4
                                    Computer Specialist and Wireless Communications Expert

                                    Ranked #1 for 18 consecutive months in overall sales.  Highest $/transaction
                                    throughout Northern California.  Ranked #1 for 18 consecutive months in
                                    company’s programs.  Top employee sales in the San Francisco Region. 
                                    Highest attach rates based on sales of core strategies, tangible and intangible
                                    Product.

                                    4/87 to 11/98                         Yuba River Moulding and Milwork, Inc.
                                                                                    3757 Feather River Blvd., Marysville, CA

                                    Head Setupman/Leadman

                                    Acting foreman, setup machines dealing with intricate measurements to run
                                    Required moulding profiles.  Teach the crew the application of the product and
                                    the process of packaging.  Dealt with employee training, job delegation, machine
                                    operation and fork lift operation including loading and unloading of trucks.  Knife
                                    grinding and moulder head setting when needed.  Inventory Control, calculation
                                    of lineal footage per order run in the breakdown of the material from raw lumber
                                    to finished product.  Instructed employees in the areas of job safety and quality
                                    control.

Awards
Received                  *Received various items and money from Wireless Sales
                                    *Received numerous awards from Compaq for outstanding computer
                                      sales in the San Francisco Region.
                                    *Received numerous certificates and commendations for exceptional montly,
                                      Quarterly and yearly sales.

Education                 1985               Lindhurst High School          Olivehurst, CA


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