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Maya An
309
Pleasant Street • Framingham, MA 01001
Tel.:
(617) 943 -9876 • Email: maya@gmail.com
Summary of
Qualifications
Comptia A+ Certified. More
than 5-10 years as Onsite Technical Specialist.
Worked on DC and Dfworks servers. Maintained and repaired PCs on
customers’ machines. Worked on electro-mechanical , network equipment at
customer site. Trained in Pitney Bowes DC, Dfworks servers, PCs hardware and software
installation, configuration, update and backup.
Work experience
2000 – 2010 Pitney Bowes Framingham, MA
On-Site CSR
assigned to Blue Cross Blue Shield MA. Available 24/7.
•
Supported Series 8, FX10 Flowmaster
inserters, Infinity, Mega meters and related equipments.
•
Troubleshooted, repaired equipments’
electrical-mechanical malfunctions in a timely manner.
•
Performed monthly Preventive Maintenance on 4
Inserters, several Mega meters.
•
Performed periodic Back-up of the inserters’
operating system.
•
Supported customer Mail Manifest operation.
Troubleshoot mail manifesting errors.
•
Worked on Dfworks servers. Install monthly
USPS rates and
USA Resume
list updates.
USA Resume
list updates.
•
Troubleshooted and repaired Scitex printers.
•
Repaired and replaced Scitex Printheads as
needed.
1996 – 2000 A & C Heating Boston,
MA
Owner
Operator
•
Installed and repaired all types of heating
systems, boilers, hot water heaters and controls.
1993 - 1996 Saunders Hotels Group, Inc. Boston, MA
Chief Engineer
•
Mechanical equipment maintenance and repair.
Building & guestrooms preventive maintenance. Coordinated contractors
work. Assisted management in budgeting,
implementing, and coordinating hotel’s policies.
1987 – 1993 Copley Square Hotel Boston,
MA
Maintenance
Engineer
•
Facilities, plumbing, mechanical, electrical
maintenance, and repair.
Education
Pitney Bowes Technical Training Danbury, CT
•
Operation, troubleshooting and repair of
Series 8, FX10 document Inserters.
•
Operation, troubleshooting and repair of
Infinity and Mega Meters.
•
Dfworks operation and service. Dfworks server
operation, maintenance and troubleshooting.
•
Direct Connect (DC), 3 of 9 Barcode Scanning,
Postal Manifesting.
•
Scitex Printers.
Peterson School of Steam Engineering Woburn, MA
•
MA Oil Burner Technician License.
•
2nd Fireman Boiler License
Bunker Hill Community College
Charlestown, MA
•
Liberal Arts.
Vietnamese-German Technical College Saigon, VN
•
Mechanical Engineering, Electricity,
Automotive and Welding.
College Fraternité
Saigon, VN
•
General studies.
Languages
•
Vietnamese, French, English. (Read and
Write.)
•
Cantonese. (Speak only.)
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