Telephone Network Monitor Resume Format in Word Free Download -->

Telephone Network Monitor Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Payton Moon
309 Rothmore Dr SW
Huntsville, Al 35001
(256) 426-1230
moon.payton@knology.net
  
Objective: 

Seeking a full time position in which I can use use and further my skills and experience in the Information Technology field within the Huntsville, Alabama area. 

Work Experience:

10/2011-Current Apex Systems Inc / Verizon Federal
Duties include:
  • Telephone network monitoring for approximately 35 U.S. government agencies worldwide and sending technicians to different government sites as necessary to correct physical issues.   
  • Answering and documenting customer calls regarding phone issues and taking appropriate action to resolve their issues.
01/2001-Current – Independent Contractor
Experience includes:

  • Installation, upgrades, troubleshooting, and repair of desktop and laptop computers

  • Software deployments, upgrades, backups and restorations, as well as troubleshooting issues

  • Installation, upgrading, and troubleshooting problems with Operating Systems

  • Installation and troubleshooting Wireless Routers

  • Cabling for home and small business telephones and networks

  • Installation of surveillance cameras for home and small business use

  • Installation, configuration, and troubleshooting of security devices including motion sensors, door alarms, and access control units

  • Installation of point of sale systems in various businesses and restaurants

  • Web design, including content management systems including Joomla and Wordpress for small businesses and restaurants


06/2-08-09/2009– API Digital – Support Technician
Duties included:

·        Remotely troubleshooting and resolving Internet (dialup, dsl, cable, and fiber optic) as well as telephone and cable television issues for our customers

·        Creating an internal company website with documentation of procedures used to aid technical support representatives in assisting customers with Internet, telephone, and cable television issues
  
Software Experience:

Including, but not limited to:
  • Microsoft Windows Operating Systems: 3.1x, 95, 98, NT 4.0, 2000, XP,  Vista, and 7
  • Microsoft Office 2000, 2003, 2007, 2010, as well as Open Office
  • Outlook and Outlook Express/Windows Mail, as well as Thunderbird
  • Some Linux experience
  • Joomla
  • Compaq Insight Manager
  • Novell Netware 5.0
  • Symantec Ghost
  • Veritas Backup Exec
  • Some experience with MySQL



Education:

2000-2001 Virginia College at Huntsville, Alabama
Major: Network Technician Certification
Coursework included:
  • Basic Electronics (Logic, Flip-Flop, Troubleshooting, Ohm's Law);
  • A+ Computer Software (Preparation for the A+ Software Exam);
  • A+ Computer Hardware (Preparation for the A+ Core Exam);
  • Network+ Technician (Preparation for the Network+ Exam);
  • Novell Network Administration (Preparation for the CNA Exam);

Certification:

  • 2001 - CompTIA Network +  

  • 2012 – Currently studying for the CCNA exams

Other skills and qualifications:

  • Strong technical background
  • Strong customer service background
  • Quick learner
  • Great team player
  • Punctual, reliable, and available to work overtime as needed
  • Able to work with little to no supervision
  • Available to travel as needed
  • Resourceful
  • Enjoy being challenged
  • Easily trained in subjects in which I have no past experience






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