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Dahlia Thrutchley
309 Princeton Street, Apt. 2
New Bedford, MA 02001
(413) 265-9876
dahlia@umassd.edu
EDUCATION
University of
Massachusetts, Dartmouth, Massachusetts May 2011
Bachelor of
Science in Accounting
Student Organizations:
Accounting Association and Donald C. Howard Leadership Program
Holyoke Community
College, Holyoke, Massachusetts August 2009
Associate in
Science in Business Administration
Concentration: Human Resources
SUMMARY OF QUALIFICATIONS
A highly
organized, take charge professional with eight years of various Human Resources
and recruiting experience with the United States Coast Guard and hospitality
management. Strong problem solving and
decision making skills with the ability to develop and implement effective
action plans. Demonstrated experience in
the coordination of all aspects of recruiting, training, and retaining quality
employees. Commitment to attention to
detail and doing the job right the first time when completing all
projects. Excellent communications and
presentation skills. An effective team
leader, providing motivation and training by example, and the ability to work
under pressure with minimal supervision.
*Compensation & Bonus Programs *Development
& Delivery of Training Programs
*Benefits Administration *Recruiting,
Screening, & Hiring
*Employment & Labor Laws *Conflict
Resolution
*Mentoring programs *Computer
literate
MILITARY
United States
Coast Guard May 2000 – April 2003
Third Class
Boatswain Mate: Front-Line Manager/ Human Resources Liaison
- Responsible for the training, guidance,
professional development, and welfare of administrative personnel
- Maintained an HRIS database: tracking incoming
and outgoing personnel and all pertaining personnel records
- Processed and kept accurate records of insurance
coverage, pension plan, and personnel transactions such as new personnel,
promotions, transfers, and discharges
- Presented formal and informal talks at civic and
service organizations and student bodies
- Maintained OSHA records and training logs
- Provided information on employment opportunities
to potential recruits
RELEVANT EMPLOYMENT HISTORY
Hotel Northampton May 2003 – August 2007
Northampton,
Massachusetts
Front of the House
Department Head/ Restaurant and Bar Manager
- Developed, designed, and produced Standard
Operating Restaurant Procedures streamlining efficiency
- Coordinated training for new personnel in
operations, sales, daily transactions, and guest relations
- Provided customer service, executed routine
transactions, analyzed guest problems, and developed guest relations
- Managed work schedules and payroll for thirty
employees
- Processed all new-hire, benefits, leave,
termination, and payroll paperwork
- Accountable for the physical inventory of all
materials in stock and preparing weekly and month reports
Ruby Tuesday October 2010 – April 2011
Taunton,
Massachusetts
Shift Supervisor
- Responsible for the supervision and enforcement
of corporate policies of twenty employees while providing guests with
quality service
- Assisted the General Manager with maintaining personnel
records on PeopleSoft
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