Receptionist Best Resume Format in Word Free Download -->

Receptionist Best Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
yy309 Blair Bridge Road • Austell, GA 30001
Joy@comcast.net • 404.219.1230

EDUCATION                      
Georgia State University, Robinson College of Business 2008
o   B.B.A: Marketing and Managerial Science 
o   Overall GPA: 3.26/4.0

QUALIFICATIONS            
o   Bilingual in English and Vietnamese
o   Excellent communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Working well both independently and as a contributing member of the team. Spends efforts in reducing costs, streamlining operational efficiencies, and generating long-term customer commitments through superior customer service.
o   Proficient in Windows XP, Microsoft Office Suite (Word, Excel, PowerPoint), SPSS, and the World Wide Web.

EXPERIENCE                      
Medical Aid Supply House, Doraville, GA
Branch Manager                                                                                                              September 2010 – Present
o   Assisted in direct sales, marketing and administrative operations
o   Managed general office administration and e-commerce business strategies. Oversaw development and maintenance of marketing and customer service programs
o   Used customer contact system that substantially improved customer relations

2010 U.S. Census Bureau, Kennesaw, GA                                                                     April 2010 – August 2010
Bilingual Vietnamese Division-Supervisor
o   Ensure accurate and complete data through quality assurance and efficiency using Real-Time Adherence (RTA)
o   1 of 40 Supervisors of a 1,000+ agent call center
o   Coach and Evaluate agent’s calls to keep set standards and improve work quality
o   Established team ranking #1 in RTA and Service Quality Assurance (SQA)
o   Handle escalated calls with customer service in mind to complete the interview
o   Organize and Conduct employee evaluations and improvement meetings routinely

Merrill Garden, Atlanta, GA
Receptionist                                                                                                               September 2009 – January 2010
o   Performed administrative and reception services for a busy and active retirement living community for seniors.
o   Registered incoming residents, future prospects, family and guest. Demonstrated ability to maintain composure and work efficiently in a fast-paced environment.
o   Scheduled appointments and maintained accurate, up-to-date confidential client files.
o   Provided telephone support and conducted informational tours to prospective residents




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