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Nancy Markovic
STATEN ISLAND NY 10001
SUMMARY
SKILLS
EXPERIENCE
EDUCATION
Milwaukee Area
Technical College Excelsior
College NY
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Nancy Markovic
309 ARMSTRONG AVE
(414) 915-1230
Email Nancy@hotmail.com
SUMMARY
Trusted, outgoing self-starter with extensive experience in
administration, installation and maintenance of digital systems. Detail oriented with strong communication and
problem solving skills in addition to flexibility. Capable, accurate and persistent with a
positive attitude Cooperative team member with strong work ethic.
SKILLS
·
System
Administration for Solaris, Linux, Windows, Citrix and Open VMS in a San
environment.
·
Responsible
for test and repair $1.5 million dollar CT X-Ray and supporting equipment.
·
Experienced
at working with SONET, EMS , VDSL, XDSL and
POTS turn up and troubleshooting same.
·
Observe
trouble reports and growth needs of DSALM’s and supporting equipment.
·
Able to
troubleshoot and resolve electronic switching office problems
·
Maintain,
upgrade and troubleshoot many environments such as manufacturing, Information
transportation, trading exchange
platforms, and military communication systems.
·
Proficient
at diagnosing Full Service Network equipment and issuing specific repair
instructions.
·
Certifications:
CISSP, CWNA, Cisco-CCNA, Sun-Solaris, Microsoft-MCSE-MCP-INTERNET, Novell-CNE,
Comptia Linux+ A+, Compaq/Digital-VMS, Fiber Optics, Lab-view and FCC-First
Class License.
·
Extensive
repair experience with computer equipment, including large and small systems,
computer logic boards, disk drives, tape drives, routers, switches, terminal
servers and printers. CCTV, Surveillance.
·
Experienced
at maintaining digital systems, including the associated cross connects and
fiber optics.
·
Customer
service focused and able to prioritize customer service needs.
·
Strong
team skills and able to work closely with customers and field technicians as
needed, remote support.
·
Presentation
and teaching skills, U.S.
·
Clearances
held: Secret, Top Secret, SCI, TK, DIA
EXPERIENCE
UWM Civil Eng, Traffic Lab (WISDOT) – System Admin. 09/12/05-09/12/07
Deutsche-Boerse AG – System Admin 10/27/03-06/23/05
Adecco/GE – CT Technician 09/21/01-12/05/02
Next Level Communications –
Customer service Rep 10/1/00 –
04/14/01
Covad Communications –
Senior Technician 4/21/02 – 10/01/02
Archer Daniels Midland
Ameritech Communications –
Network Services Manager 1998
– 1999
Bell Atlantic
– Senior Tech, Systems Administrator, Test Engineer. 1986 – 1998
Digital Equipment Corp. –
Field Engineer Generalist. 1984
– 1986
Motorola Data Systems
Services – Computer Aided Dispatch Engineer. 1982
– 1984
USAF, Pentagon Wash
EDUCATION
Formal training received on Software, electronic systems,
computers and telecommunication equipment from Milwaukee Area Technical
College, USAF, Digital Equipment Corporation, Bell Atlantic, Excelsior College NY American University
Diploma in Electronics – Radio/TV
BS degree in Mathematics
Many other schools
Certificates available upon request
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