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RUBY BIRCH
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RUBY BIRCH
Address:309
130th Ave. Apt. 4A. Jamaica,
NY 11001
Telephone: 1-718-5259876
Email:ruby@yahoo.com
Accomplishments
v I
was contracted by Lawe Insurance Company
as Project Manager for setting up their Remote VPN access for agents and
home users. The Project was successfully completed.
Project Representatives
– Ms. Althea Martin Tel:1-876-968-9876. Mr. Dwayne Beckles Tel:1-876-470-1230
v I
was contracted by Lawe Insurance Company
to do an analysis of their existing work-group network environment and make
recommendations base off my findings. I was given the contract to migrate their
existing network environment to a Windows 2003 domain environment. The project
was successfully completed with me as the Project Manager/Implementer.
Project Representative
– Ms. Althea Martin Tel:1-876-968-1569.
v While
employed by Pan Caribbean Financial
Services Limited I was a Project Team member in the setting up of Internet
and ATM banking.
Project Representatives
- Mrs. Andrea Rochester-Wint, Mr. Alex Peart, Mr. Otis Kidd and Mr. Bryan
Johnson Tel:1-876-929-4896-(4). Toll free US Tel:1-800-550-6359.
v While
employed by Pan Caribbean Financial
Services Limited I was a Project Team member in the conversion of Pan
Caribbean Merchant Bank to Pan Caribbean Commercial Bank.
Project Representatives
– Mr. Markel Pellington, Mrs. Andrea Rochester-Wint, Mr. Otis Kidd and Mr.
Bryan Johnson Tel:1-876-929-1478-(4). Toll free US Tel:1-800-550-0673.
v While
employed by Pan Caribbean Financial
Services Limited I was assigned to Jamaica
Property Company to analysis their existing network environment and migrate
their network to a Windows 2003 domain environment. The project was
successfully completed with me as the Project Manager.
Project Representative
– Mr. Odel Johnson Tel:1-876-929-5269-(4).
v While
employed by Pan Caribbean Financial
Services Limited I was the Project Team Leader in charge of setting up and
configuring Windows 2003 domain servers for Branch user’s authentication,
Windows remote assistance and Windows workstations automatic updates via Head
Office WSUS server.
Project Representatives
– Mr. Otis Kidd and Mr. Bryan Johnson Tel:1-876-929-1546-(4).
v While
employed by Pan Caribbean Financial
Services Limited I was the Team Leader in charge of setting up and configuring
McAfee EPO server and client/agent deploymentation.
Project Representatives
- Mr. Alex Peart, Mr. Otis Kidd and Mr. Bryan Johnson Tel:1-876-929-4785.
v While
employed by Pan Caribbean Merchant Bank
I was assigned as Project Team Leader in charge of the migration from Windows
NT domain to Windows 2003 Active Directory domain base on my recommendations
for improving the current network security infrastructure.
v While
employed by Pan Caribbean Merchant Bank
I was the Team Leader in charge of setting up and configuring the banks cheque
printing software (Check Plus).
v While
employed by First Life Insurance Company
I was a Project Team member in the conversion from the Unisys A6 mainframe
system to the AS/400 Mainframe system.
Qualifications
and Experience
Consulting 2010 - 2011
Pan Caribbean
Financial Services Limited 2004 - 2010
Network Administrator
o
Install, Manage and maintain Windows
2000/2003/2008 Dell and HP network rack servers for (HQ, Branches and DR sites).
o
Install, Image, Manage and maintain
Windows XP/Vista/7 on Dell, IBM, HP PCs/Laptops and Mac.
o
Create and maintain all network user
accounts.
o
Supervise and train IT Technicians and
support team members.
o
Prioritize and organize workloads to
meet strict deadlines.
o
Implement Projects from concept to
fully operational status.
o
Communicate regularly with client
management to address ongoing strategies and concerns.
o
Create organizational charts and network
diagrams using Microsoft Visio.
o
Compile company statistics and data for
software patch management.
o
Maintain Linux/VMware ESX/BlackBerry servers.
o
Manage Software auditing and
deployment.
o
Install, Manage, maintain and Upgrade
Lotus Notes Domino 6/7/8/8.5x e-mail servers.
o
Install, Manage and maintain Windows
SUS servers and Citrix servers.
o
Install, Manage and maintain McAfee
EPO Servers and McAfee SIG Appliances.
o
Manage and maintain the operation of
the LAN/WAN inter-site systems.
o
Provide priority support for the
Trading users department.
o
Provide user support for all Windows
Applications (MS Office 2010/07/03, Solarwinds, Adobe, Lotus, Bloomberg, EMCO
Network Inventory, PRTG Network Monitor, Norton Ghost, Remote Anything) etc.
o
Manage and maintain Cisco Pix
Firewalls, Routers and all Switches.
o
Configure HP Thin Clients and Remote Branch
workstations to connect thru Citrix/RDP.
o
Manage Avaya Phone system.
Pan Caribbean Merchant Bank 2002 - 2004
I.T Technician/Network
Administrator
o
Manage and maintain Windows NT/2000 Dell
and HP network servers.
o
Install, Image and configure Windows NT/2000/XP
on Dell, IBM, HP PCs/Laptops and Mac.
o
Supervise and train IT Technicians.
o
Prioritize and organize workloads to
meet strict deadlines; train and support team members.
o
Create and maintain all network user
accounts.
o
Setup and configure network printing
and maintain network printers (HP/XEROX/BIZHUP).
o
Maintain Software auditing and manage
network security and Backups (Symantec VERITAS software).
o
Manage and maintain the operation of
the LAN/WAN inter-site systems.
o
Manage and maintain Lotus Notes Domino
5/6.x e-mail servers.
o
Manage and maintain MS Exchange 5.5 IBM
server.
o
Maintain and configure MS Outlook
client thru Exchange to Domino server.
o Provide
user support for all Windows Applications (MS Office 2000, CISS Inventory Pro,
Adobe, Lotus)etc.
o
First Life Insurance Company
1998-2002
I.T.
Network Technician
o
Manage and maintain Novell 3.12 Dell network
servers.
o
Create and maintain all network user
accounts.
o
Setup and configure network printing
and maintain network printers (HP/XEROX/BROTHERS).
o
Install and configure new and existing
PCs/Laptops with Windows 95/98se.
o
Keep Inventory of all equipment.
o
Maintain Software auditing.
o
Provide user support for all Windows
Applications (WordPerfect, Lotus Suite, MS Office 97, Adobe) etc.
First Life Insurance Company 1997-1998
Network
Coordinator/PC Technician
o
Manage and maintain Novell 3.12 Dell network
servers.
o
Install and terminate network cabling.
o
Coordinate floor to floor network
setup/cabling.
o
Create and maintain all network user
accounts.
o
Setup and configure network printing
and maintain network printers (HP/XEROX/CANNON).
o
Install and configure new and existing
computers with Windows 3.11
o
Provide user support.
First Life Insurance Company 1995-1997
PC
Technician/User support
o
Repair users Dell P.C.
o
Provide user support for Software
applications.
o
Install and configure new and existing
computers with Windows 3.1/DOS 5/6
o
Keep Inventory of all equipment.
First Life Insurance Company
1991-1995
Computer
Operator
o
Run end-of-day reports.
o
Backup of Unisys A6 and AS400
mainframe systems.
o
Print cheques and other user reports.
o
Manage and maintain mainframe systems
disk space.
o
Stock taking of printing forms.
Education
Prometric Test
Centre, N.Y. 2011
Microsoft®
Certified IT Professional ﴾MCITP﴿
Enterprise
Desktop Administrator on Windows® 7.
Microsoft®
Certified Technology Specialist ﴾MCTS﴿
Windows® 7,
Configuration.
Dot Tech, Jamaica
W.I. 2006
Certificate in
Microsoft Project
2003 Level 1
TrainX, Jamaica W.I. 2004-2005
Certificate in
CISCO Secure Pix
Firewall Advanced (CSPFA) 3.2
Microsoft®
Certified Technical Education Center. MOC# 2273
Managing and
Maintaining a Microsoft Windows Server 2003 Environment.
Microsoft®
Certified Technical Education Center. MOC# 2279
Planning,
Implementing and Maintaining a
Microsoft Windows
Server 2003 Active Directory Infrastructure.
Polar Bear
Corporate Education Solutions
IBM World Trade Corporation,
Jamaica, W.I. 2004
Certificate in
Administering the
Lotus Domino 6 Operating Fundamentals
(ND750).
Certificate in
Administering the
Lotus Domino 6 Environment:
Building the
Infrastructure (ND760).
Certificate in
Administering Domino
6: Managing Servers and Users (ND770).
New Horizons
Computer Learning Center, Jamaica W.I. 2001
Certificate in
CompTIA Network +
Institute of
Computer Technology (ICT), Jamaica, W.I.
1995-1996
Diploma in
Introduction to
Information Technology.
Institute of
Management and Production (IMP), Jamaica, W.I. 1995
Certificate in
Introduction to the
Computer (Practical Applications).
IBM World Trade
Corporation, Jamaica, W.I. 1994
Certificate in
AS/400 System
Operator Workshop.
Life Management
Institute (LOMA), Atlanta, GA. 1993-1995
Certificate in
Fundamentals of
Life and Health Insurance.
Dunoon Technical
High School, Jamaica W.I. 1987-1990
Diploma Graduate
Trade - Mechanical
Engineer.
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