Network Capacity Engineer Sample Resume Format in Word Free Download -->

Network Capacity Engineer Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download



Joy Keone
309 Sherwood Court w Sterling, VA 200001
571.643.9876 w joy.keone@gmail.com

SUmmary


  • Knowledgeable efficiency expert with unparalleled success streamlining and automating multiple documentation systems and processes saving significant time and money for $19B national Internet and phone services provider
  • Resourceful business reporting analyst utilizing a variety of data collection methods and conducting detailed data and statistical analysis for enterprise planning, budgeting, and forecasting 
  • Seasoned technical writer with 15 years of experience developing all types of documentation including executive level summary reports, work procedures, IT systems analysis, and user manuals
  • Skilled project manager with track record of on-time, on-budget completions for various IT-related and ad hoc senior management projects 
  • Dedicated team player building productive relationships with management decision makers, cross-functional work groups, and team members facilitating effective business planning and operations

 

Experience


Time Warner Cable, Inc. (Road Runner Broadband), Herndon, VA, 1997 – 2012
One of the largest U.S. providers of video, high-speed data and phone services with over 14.5MM commercial and residential customers nationwide
Business Services Group
Technical Reporting Analyst, 2009 – 2012
  • Hand-picked by senior vice president to fill key role developing forecasting and analysis for fastest growing company sector with 22% growth annually
  • Designed numerous ad hoc reports for senior management significantly contributing to accurate planning and budgeting toward achievement of annual corporate goals
o   Created report evaluating capabilities of designated routers and Cable Modem Termination System (CMTS) devices in accommodating Primary Rate Interface (PRI) telecom clients
  • Conducted in-depth data analysis including use of various data collection methods and tools efficiently identifying, processing, and analyzing raw information for effective report creation and presentation to senior management
  • Independently developed process for tracking and reporting exhaustion of IPv4 address space critical to preparation for IPv6 rollout

Circuit Provisioning Group
Network Capacity Engineer, 2004 – 2009
  • Designed subscriber growth and budgetary planning forecasting model for $10MM commercial and residential Internet circuit division
  • Refined system and methodology for weekly report generation utilizing VBA in Excel successfully reducing report production time by 80% from 20 hours manually to four hours completely automated
o   Generated at least five distinct circuit usage reports weekly with distribution to 32 regional divisions nationwide
o   Total subscribers significantly increased from one million to over seven million during time in role
  • Completed thorough task analysis streamlining repetitive reporting duties resulting in 60% time savings, quickly becoming resident efficiency expert
  • Evaluated complex and interconnected data extracting most pertinent and useful information, designing high-end reports with visual aspects such as graphs, charts, and pictures
  • Drafted and distributed over 20 detailed informational and instructional documents notably improving overall efficiency across work group of six team members
  • Managed Multiple Internet Service Provider (MISP) project confirming compliance with government requirements by compiling and summarizing circuit utilization data showing other providers use company circuits



Network Analyst, 2001 – 2004    
  • Independently mapped entire circuit network with over one million subscribers nationwide creating and presenting unified multi-layered Visio document to senior management – complex process completed in just two hours    
  • Worked closely with large cross-functional team on five-region multimillion dollar optical rings deployment achieving significant cost savings and maintaining network traffic exclusively within company-owned hardware
  • Developed detailed cost-benefit analysis thoroughly reviewing all aspects of planned Windows 95 migration to Windows 98, presenting information to senior management

Broadband Operations Group
System Administrator, 1999 – 2001
Assistant System Administrator, 1998 – 1999
PC Support Specialist, 1997
  • Supervised up to two IT professionals supporting comprehensive systems and end user needs for nationwide commercial and residential broadband services division
  • Implemented leading edge disc imaging technology fully automating previously manual software installation achieving over 90% savings in process time from four hours to 20 minutes
  • Authored several desktop/laptop updates and detailed user manuals on various software and hardware personally conducting thorough task analysis ensuring easily understandable technical instructions for end users
o   Implemented user-friendly software update instructions geared toward non-technical personnel resulting in significant reduction of post-update support calls from more than ten to zero
  • Provided exceptional IT support for up to 30 desktops, 275 laptops, 5 servers and over 300 end users ensuring minimal downtime, rapidly advancing to systems administrator within first 18 months at company  
o   Managed $2MM laptop budget purchasing up to 300 pieces of hardware
  • Systematically reviewed all hardware and software ensuring Y2K compliance, presenting results to upper management
  • Researched and implemented first IT inventory control system tracking data on more than 250 laptops and all software licensing – process completed on-time and on-budget
  • Oversaw implementation of JD Edwards OneWorld Enterprise Resource Planning (ERP) system completing project on-time with no issues

Education


Clearwater Christian College – Clearwater, FL
·         Bachelor of Science degree in Business Administration, Cum Laude

Cisco Certified Network Professional (CCNP), 2001

Cisco Certified Network Administrator (CCNA), 2000

Microsoft Certified Systems Engineer – NT4 (MCSE-NT4), 2000

Technical Skills

  • Operating Systems: Windows 3.11, 95/98/ME/NT/2000/Vista/7
  • Hardware: IBM, Hewlett Packard, Digital, Toshiba, Dell laptops; Compaq and Gateway desktops; Compaq servers
  • Software: Microsoft Word, Excel (advanced), PowerPoint, Outlook, Access, Visio; SQL
  • Languages: Visual Basic for Applications (VBA)


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