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Alina Bento                                                                                                         alina@aol.com

 

Professional Overview:         Transcriptionist with 18 years of office managing experience in all facets of the medical office environment, including several transcription specialties, QME, and record reviews.  I am detail-oriented with exceptional customer relation, decision-making, communication, and computer skills.  I have strong work ethics, time management skills, and multi-tasking abilities.

Summary of Relevant Skills and Strengths

·        Medical transcription; med/legal for QME and injury cases; various areas of specialties

·        HIPAA officer responsibilities

·        Creation of office documents and forms

·        Preparing, maintaining, and verifying patient data and chart information

·        Handling inquiries regarding patient account balances and payments                    

·        Basic knowledge of ICD-9 and CPT codes

·        Use of various office machines

·        Highest level of confidentiality, professionalism, integrity, attendance

·        Effective communication

·        Solid patient/customer relationships

·        Fast learner

·        Strong clerical skills

·        Express Script, WAVpedal

·        Microsoft Word and Excel

·        Lytec System  

·        Various specialties of medical terminology

 

Work Experience

Transcriptionist, At-Home                                                                                               January 2007 to present

David Bradshaw, MD                                                                                                                      Castro Valley, CA

·        Transcription of medical/legal QME reports, complete record reviews, injury cases, Workers Compensation cases, office examinations, and hospital notes; terminology includes, but is not limited to, general, surgical, physical therapy, orthopedic, diagnostic testing, and basic legal

·        Audio files are sent and received via email; turn-around time is often within 24 hours.

Medical Report Reviewer                                                                                                 August 2011 to present

Pain and Rehabilitative Consultants Medical Group                                                                             Berkeley, CA

·        Review of medical records

·        Transcription of QME and supplemental reports

Office Manager/Transcriptionist                                                                 November 1992 to September 2011                                                                                                                                                                                ep

Laurence Athos, MD                                                                                                                       Castro Valley, CA

·        Manage medical office in all facets of the support of the practice, including but not limited to secretarial, transcription, front office, basic back office, and basic billing duties 

·        Increased office organization by developing and implementing more efficient time management practices in filing, documentation, computer access, and customer service 

·        Transcription of consultations, complete physical exams, hospital follow-up exams, office progress notes.  Terminology includes, but is not limited to, internal medicine, pulmonology, and diagnostic testing.  Transcription is done both in the office and at home

·        Initiated patient relations for a friendlier, warmer, and more compassionate office experience 

·        HIPAA officer capacity ensuring high level of privacy and confidentiality with implementation of updated methods of collecting, transferring, and/or releasing medical information

·         

 

Education

Hayward Adult School, Certificates of Completion in Medical Transcription and Medical Assisting       1992

• Graduated at top of class with emphasis on transcription of ESL accents 
• Courses included medical terminology, various styles of medical documentation, and back and front office duties including use of computer scheduling, insurance verification, and basic billing forms.

Bryman (Everest) College, Certificate of Completion in Dental Assisting                                                     1986

• Courses included patient care, dental terminology, radiographic skills, hands-on training of basic dental procedures. 
• Internship was subsequently performed at dental office.

Chabot College, AA in Civil/Structural Drafting                                                                                             1981

• Courses included mechanical drawing, materials testing and engineering, surveying, structural design, physics, and chemistry.

 

Organizations

Membership, AHDI (formerly AAMT)                                                                                 Individual/Professional

 

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