Manager of Merchant Technology Sample Resume Format in Word Free Download -->

Manager of Merchant Technology Sample Resume Format in Word Free Download

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CARLIE HOFFMAN
SAN FRANCISCO, CA 415-786-9876
carlie.hoffman@gmail.com

SUMMARY
Retail, Management, Advertising and Marketing professional with over 15 years experience. Accomplished team leader with experience in creating marketing campaigns. Managed to achieve and exceed sales goals while providing high customer service. Organized and effective project coordinator with excellent interpersonal and communication skills.


WORK EXPERIENCE

Tommy Bahama 
Store Manger December 2009 – April 2012
Responsible for leading the team to achieve sales success.  Managed all day to day activities which include guest service, merchandising, visuals, payroll, associate development, inventory control and back of the house operations.
•        Increased overall sales in 2011 by 6.6%
•        Cut overall inventory shortage in by 40%.
•        Increased secrete shop scores by 15%, with a yearly average of 94%, #11 in company
•        Developed and promoted Floor Supervisor to Assistant Store Manager
•        Consistently received a score of 100% on stores operational audits

Macy’s San Francisco, CA                                                           July 1996 – June 2009
                                                        
Advertising Marketing Executive (2006 – June 2009) Partner with the Marketing Director to ensure that all advertising needs are being met for the Men’s, Cosmetic & Fragrance merchants. Projects included Direct Mail, Newspaper, Radio & Internet advertising for divisions totaling over $2B in annual sales.
•        Coordinated & ensured all timelines were met for over 64 Direct Mail & over 4,000       newspaper ads each year.
•        Partnered with finance & merchant teams to ensure the $91M ad budget was on plan.
•        Negotiated company paid newspaper advertising for the merchant group, saving them
$360,000 annually.
•        Created monthly concept meeting briefs, resulting in 25% time savings for 30+ attendees.
•        Participated on the team that redesigned the PreSeason mailer and received the 2007
Creative Vision team award.
•        Facilitated 4 advertising classes annually training a minimum of 80+ associates.

Manager of Merchant Technology (2002-2006)
Responsible for managing a team that assisted the Men’s Buying offices in price changes, purchase orders, reports and special projects. Coordinate all advertising for the merchant group that managed more then $300M in annual sales.
•        Managed, coached & counseled staff of 4 associates to ensure all needs from merchants and advertising was being met.
•        Streamlined advertising turn in process to one page planner, resulting in time and cost savings.
•        Managed advertising budget of $23M, including the collection of vendor support.
•        Facilitated merchant training & Associate Advanced Learning Program for up to 50
associates annually.
•        Analyzed productivity of ads and made recommendations for improvement.
•        Trained & Coached 8 associates that were promoted to executive level positions.
•        Bag Hunger & United Way fundraiser leader, helped to achieve 271% of goal.

Assistant Buyer – Men’s Tailored Clothing (1999-2002)
•        Responsible for planning, buying, managing and promoting the seasons merchandise selection for over 88 stores.
•        Assisted in reaching & maintaining my department’s sales plans, gross margins, markdowns and receipts. Managed all advertising functions for the department
        Managed all advertising functions for the department

Men’s Merchandise Manager – Walnut Creek, CA (1997-1999)
•        Coordinated all of the merchandising, receiving and operations for the Men’s building. •         Supervised a team of 15 associates in an $18 million volume Men’s business. •         Named “Best Merchandised” store for the Fall 1998 season. •   Received overall the highest audit score out of all Macys West for the 1998 season.

Men’s Group Sales Manager – Walnut Creek, CA ( 1996-1997)
         Opened the new Macy’s Men’s Store
         Managed a team of 15 sales associates that achieved sales & instant credit goals.  
         Received 1997 Group Sales Manager of the year for consistently achieving sales plan,       express credit plan and having low shortage results.

Other Professional Experience Emporium Department Store – Pleasanton, CA (1987-1996)
•        Store Merchandise & Operations Manager
•        Group Sales Manager – Men’s
•        Sales Associate

EDUCATION: San Jose State University
Bachelor Degree Sociology, Minor in Business Marketing.









                                                                                                                             Carlie Hoffman
                                                                                                                               415-786-9876
                                                                                                        carlie.hoffman@gmail.com




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