Manager of Business Intelligence Sample Resume Format in Word Free Download -->

Manager of Business Intelligence Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Joy  Buckley
309 Treemont Lane
Suwanee, GA 30001
770-614-9876
Email: joy.buckley@msn.com

OBJECTIVE

My objective is to work for a company utilizing my diverse skill set and experience, to obtain a challenging position in an employee orientated company that will benefit from my leadership, team building, motivational skills and, attention to detail. 

SUMMARY OF EXPERIENCE

31 years of Mortgage Servicing
27 years Mortgage Default Servicing
25 years of Management
12 years software application and Product Management
10 years Project Management
8 years business analysis and product requirement writing

TECHNICAL SKILLS

Microsoft SQL Server
Microsoft Visual Studio
Microsoft Reporting Services
Microsoft Office
Microsoft PowerPoint
Microsoft Visio

EXPERIENCE

January 2009 to March 2010
Sterling Home Retention
Senior Vice President – Business Strategies and Operations

Managed all aspects of the Loss Mitigation outsource business operations from start-up, duties included:

  • Sponsored, Planned and Managed the development of our internal workflow based software, utilizing the Agile methodology
  • Created workflows and base model for our implementation of the government roll out of the Home Affordability Modification Program (HAMP) Campaign.
  • Managed the business areas of Loss Mitigation, including the call center, Negotiations, Document Preparation, Quality Control
  • Managed the Client Professional Services area, which included Implementation, Billing, Reporting and overall Client satisfaction
  • Managed the internal “Steering Committee”, which was responsible for corporate initiatives and technology road mapping.
  • Managed (hands on) all Integrations with Government agencies and private service providers.
  • Created the business model for our Statement of Work
  • Created and managed our Business analysis and Compliance area


January 2006 – December 2008
Prommis Solutions LLC (formally Morris, Schneider Schneider Schneider Schneider and Prior LLC)
Manager of Business Intelligence

As the Business Intelligence Manager I worked with staff, vendors and business partners to develop the Business Intelligence Reporting Systems, business concepts, business plans, organization, and strategy.

Effectively interacted with business operation stakeholders to match their needs to technology solutions in the area of Bankruptcy and Foreclosures.

  • Developed the Business Intelligence concept and plan
  • Defined Vision and Strategy for the development of the Business Intelligence team
  • Identified products and vendors that supports the Business Intelligence team
  • Recommended, supported, and provided knowledge transfer where appropriate on business intelligence tools (reporting, modeling, master data management)
  • Responsible for technology that facilitated the balanced scorecard initiative
  • Recommended, supported, and guided implementation of enterprise data warehouse technologies
  • Managed Business Intelligence team projects
  • Assigned Business Intelligence team members to projects and support initiatives
  • Performed annual performance evaluations with direct reports
  • Worked with direct reports to promote their personal and professional growth

Sr. Business Analyst

Worked with a staff of analysts, gathering requirements from the business units to develop an Enterprise Application (Case Management System) for the purpose of processing Foreclosures, Evictions and Bankruptcies, from a legal perspective. 

  • Managed development of the Domain Model for CMS
  • Developed requirements utilizing Use Cases methodology
  • Liaison between Business Units and EA Development

Director of Business Strategy

Managed the various legacy software systems used for processing foreclosure and bankruptcy work.

  • Gathered requirements for enhancements.
  • Created documentation for all systems.
  • Created data dictionary for legacy systems.
  • Created Reports utilizing MS SQL Server Reporting Services.


February 1998 – December 2005
Fair Isaac (London Bridge)
Norcross, GA
Product Manager

Managed all aspects of the FORTRACS Default Management System Software and Development.  Duties included but not limited to:

§  Management of new software development throughout product launch and all phases of definition, execution and analysis across the organization.
§  Translate (Internal and Client) requirements into product features and functional specifications.
§  Review project proposal and plan to determine time frame, funding limitations, staffing requirements, and allotment of available resources to project phases.
§  Responsible for cross-functional Product Review Committee team, coordinating meetings, setting development priorities, presenting new projects for approval, and approving budget for each approved project.
§  Ensured timely delivery of change requests, product specifications, and upgrades.
§  Proactively recommend courses of action to identify and mitigate risks.
§  Ensuring that all milestones are met and documented for approval by clients for vendor billing.
§  Development of change management policies and procedures.


December 1997 –February 1998
Sun Trust Mortgage  
Richmond, VA
Vice President Default Management

Managed a staff of 34 and a portfolio of over 5.7 billion.

  • Responsible for all default servicing functions associated with attorney, broker and vendor contact including foreclosures, bankruptcy, Loss Mitigation, REO and default reporting. Specific departmental functional responsibilities include: Foreclosure sale processing, Inspections and winterization, Property conveyance, Bankruptcy processing, REO management, Credit reporting and Default Reporting.


October 1991 –December 1997
Charter One Financial (Formally American Home Funding)
Richmond, VA
Vice President Default Management

Managed a staff of 30 and a portfolio of over 3.7 billion. 

§  Responsible for all aspects of Default management processing, including, Collections, Loss, Mitigation, Foreclosures, Bankruptcy and REO disposal.  Other responsibilities included budgeting, planning, policy and procedure.
§  Development of a default management and supervisory team. Developed processors and specialist staff for high quality support of critical functions Identifying opportunities to use low cost resources and third party vendors supporting the use of selected servicing and default management systems. Managing projects to support growth.

November 1986 – October 1991
CorEast Savings Bank  
Richmond, VA
Vice President Loan Administration

§  Effectively managed all Mortgage Loan Servicing activities, including but not limited to payment processing, escrow administration, customer service, and default management.
§  Provided direction and leadership. Ensured timely completion of work and the development of training and cross-training, as well as policies and procedures regarding mortgage loan servicing.

Education
Mount Saint Mary’s University, Emittsburg, MD
§  B.A., Business Finance and Administration

Skills

Microsoft Word, Excel, Microsoft Visual Studio, Microsoft SQL Server, Microsoft Reporting Services, Microsoft Analysis Services.


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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