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SUMMARY
OF QUALIFICATIONS
MIS Director/Computer
Services Administrator
Education
Antioch University , McGregor School ,
Yellow Springs , Ohio
Eckerd College , St. Petersburg , Florida
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Alina Dotterweich
425-985-9876 mobile alina.dotterweich@msn.com
SUMMARY
OF QUALIFICATIONS
Experience CIO\IT Director with IT Outsourcing
experience& May 2011 Law Degree
A leader that possess a comprehensive record of
accomplishments in business enterprise
information systems management - Extensiveexperience with Information SystemsOutsourcing Management:–
Including directprogrammanagement/product marketing experience and three
years of award winning computer systems
sales achievements. Breadth and
depth of management qualifications include
technology outsourcing, manufacturing, retail, education, life insurance, and
government market segments.
Education includesBachelors, Masters, and JD Doctorate
(MAY/2011) degrees.
Computer Sciences Corporation, CSC Seattle , WA
Computer
Sciences Corporation, Technology Management Group, Fort Worth TX CSC, a global
information technology company, with revenues in excess of $12 billion and 92,000
employees. Reported to the Technology
Management Group VP.
Director
– IT Solutions Innovation – Senior Management role engaged in
strategic programs development and matrix-management support of the deployed
GTS Applications Delivery Managers.
Reported to the VP of Global Transformation Solutions.
Led Innovative
Solutions, Customer Account expansion, Customer Satisfaction, and Value
Proposition programs. Focus of these
programs was to evaluate “new” offerings from primarily Fortune 100 business
partners, and to introduce programs that aligned with the respective business
requirements – highlighting business benefits, technical feasibility, and ROI
lifecycle.
In addition, as
VP assigned, managed “distressed account - trouble-shooter” assignments as a Deputy
Executive Account Manager.
* * *
SAVERS®, TVI, Inc., Bellevue , WA
Value Village
Director,
Information Technology Group, CIO Role and Responsibilities. Creating and directing the Business
Information Systems Strategy and Infrastructure.
Geographic
responsibilities include United States ,
Canada , and Australia
Direct/Indirect
reports included a service delivery staff of Team Managers, Programmers,
Project Managers, and Help Desk personnel (16+).
-
Led the POS technology pilot project -
implementing Microsoft Retail Management System software (MS), and new POS
terminals.
-
Led implementation of the first
Enterprise Wide Area Networking (WAN) implementation linking the stores and the
corporate offices,
-
Led the Knowledge Management initiatives,
Business Intelligence Data-Mart implementations, ProClarity™ OLAP Solution
-
Led the Enterprise-wide
Intranet/Information Portal development,
- Initiated/developed
a customer service and team identity program - "Savers - Part of IT, Proud
of IT" program.
Computer
Sciences Corporation, CSC Hattiesburg ,
MS
Computer
Sciences Corporation, Technology Management Group, Fort Worth TX
Technical
Director -Senior
Management role, in an outsourcing environment for a major international small
home appliance manufacturer.
Responsible for
creating and directing the Client's Information Systems infrastructure. Geographic responsibilities included United States , Canada ,
Venezuela , and Mexico
Directed a
service delivery staff of Team Leads, programmers, and analysts (32).
-
Led the Program Management upgrade of JD
Edwards ERP software in an IBM AS/400 environment,
-
Led the Novell-to-Windows NT migration,
a Windows 3.1-to-Windows9x refresh,
-
Led the international private
frame-relay network/internet project.
Computer Sciences Corporation, CSC Dayton , Ohio
Manager - Desktop & Distributed
Systems,
Senior Management role in an outsourcing environment for the #2 printed form
manufacturer in the United
States
Managed a
service delivery staff nationally covering: Help Desk and PC
Move-Add-Change. Supported LAN/WAN
Network deployments and management services, enterprise wide Systems Management
services of Windows NT, Novell, and UNIX server systems.
Managed
executive level customer relationships.
Established and managed mission critical vendor relationships. Provided Consulting Services that included
desktop, server, and network directions, standards, policies, and relevant
business procedures.
-
Led the Desktop and Server
infrastructure standardization project,
-
Led the Asset Management and Software
License Management projects.
**
*
NCR/AT&T Global Information
Solutions, NCR/AT&T Dayton ,
Ohio
NCR/AT&T, a
global information technology company with revenues in excess of $5 billion and
55,000 employees.
Director,
Corporate Architecture & Systems Management Group.
§
Director
- Senior Product Manager - (12/1994 - 11/1995)
Worldwide
Systems Marketing - Supported the Server Quality program. Group representative to the On-line
Transaction Processing (OLTP) Task Force.
- Developed an
Intel-based SMP server consolidation LAN strategy and marketing program. Target Market - Retail and Financial Groups
with Lotus Notes v4.x.
§
Director
- Systems Requirements Manager - (11/1993 - 12/1994)
Corporate
Architecture & Interoperability Group.
Program Manager, Manufacturing & Product Development Liaison. Responsible for developing and supporting the
marketing of enterprise level Business Critical Computing Solution
Environments, Enterprise Information Factory/Data Warehouse Solution Environments,
and UNIX MP-RAS 3.0 system interoperability definitions.
§ Team
leader of the cross-divisional Common Installation/Operations, Administration,
and Management software team.
§ Identified,
enhanced, and promoted a UNIX Install utility solution as the AT&T GIS UNIX
software standard.
§ Improved
quality, reduced software installation time, training, and maintenance costs
and enabled CDROM software distribution.
NCR
Promotion-Opportunity-Management Training Program Assignment - (2/1991
- 11/1993)
Promoted to
the U.S.
-
Led object-oriented integration software
COOPERATION™ Product Support to the global field sales organizations. Matrix-managed twenty-eight field level
product sales specialists.
-
Delivered customer and consultant
product presentations and technical overviews.
-
Facilitated customers' strategy &
technology discussion groups.
-
Initiated, and accomplished a highly
political Product/Program study.
- Recommended
Product Termination
NCR
Executive Account Manager - Computer Sales -(6/1986 - 2/1991)
Sales to the
Manufacturing/Education/Government market segments.
Products:
Mainframes, mini-computers UNIX Towers, Personal Computers, LAN CAI-Net, WAN
TCP/IP, and EDI X.12 networks.
NCR
SALES ACHIEVEMENTS
-
Exceeded increased Quotas in successive
years
-
Chairman Award Winner- Achieved 527%, 428%, and 208%
respectively
-
Region Account Manager of the Year
Awards
-
Promoted 4
times in three years
-
Sales Leadership Awards
* * *
Manatee County Sheriff's Office, Manatee County ,Bradenton
MIS Director/Computer
Services Administrator
Manatee County
Sheriff's Department, the 4th largest department in the State of Florida. - IS Director/Computer Services Administrator,
Executive Assistant to the Sheriff for Management and Information Systems. Supervised an IS staff of eight, and Records
Management staff of sixteen.
-
Led three major acquisitions and
implementations of a mainframe based Computer Aided 911Dispatch (CAD) system, a
Criminal Records system, and Jail Management system.
The resulting
operational organization was a model for other agencies. Honored visitation requests by agencies from
throughout the United States seeking to emulate our success.
* * *
Education
Juris Doctorate, Law 5/2011
Valparaiso
University School of Law
Master’s Degree, MA in Management 7/1994
Bachelor’s
Degree, BA in Business Management 5/1986
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