Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Louisburg , North Carolina 27001
North
Carolina State University , Raleigh , North Carolina
Wake Technical Community College
U.S.
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Joy White
309 Jolly Street
Home: (919) 340-9876
Cell: (919) 818-1230
joy@gmail.com
summary
Technical Writer/Editor
A hardworking and dedicated writer, with over 20 years of experience in writing,
illustrating, editing, and formatting technical documentation and training
materials. Additional capabilities as a
technical writer in telecommunications, computer hardware, and software. Demonstrates a strong technical background,
enhanced by excellent interpersonal and communication skills working with
Subject Matter Experts in developing reference, training, and procedural
documentation. Possesses desktop
publishing experience in IBM PC and Apple Macintosh environments. Utilizes an extensive background, knowledge,
and professional skill set to contribute to the long-term success of an
organization.
Knowledge of the hardware platforms used by Tekelec products; including
the Tekelec EAGLE STP and the Hewlett-Packard C-Class Blade system.
COMPUTER SKILLS
Software: FrameMaker, Ventura Publisher, PageMaker,
Microsoft Office, Visio, PowerPoint, Freehand, Adobe Illustrator, CorelDRAW!, Publisher’s
Paintbrush, MacFlow, Photoshop, Adobe Acrobat, + others. Work with many kinds
of software enables rapid skill development in additional required software
packages
Hardware: IBM PC and Apple
Macintosh Installation, Configuration, and Troubleshooting
experience
Tekelec, Inc., Morrisville , North Carolina
Course Developer, 1998-2010
·
Supported training department in all areas
relating to training documentation, including writing, formatting, editing,
graphics, and conducting reviews.
·
Worked with engineers and other subject matter
experts while developing training documentation.
·
Interfaced with print and CD vendors.
·
Oversaw file conversion and transfer.
·
Managed training material ordering and domestic
and international shipping.
·
Served as primary contact and support for
instructors in field.
·
Created training course descriptions and
Engineering Change Notices (ECNs).
·
Calculated training course cost and price information.
·
Input training course information into corporate
database.
·
Responsible for archiving training course files using
Documentum and SharePoint document control software.
·
Supported PC software and hardware within the
Training Department.
Technical Writer, 1993-1998
·
Held responsibility for development of user,
hardware, and installation documentation for EAGLE STP products.
·
Work included writing, layout, and illustrations.
Developed procedures and process flow charts for configuration, installation,
and maintenance.
·
Responsible for development of Engineering Change
Notices and Bills of Material relating to documentation.
ADDITIONAL EXPERIENCE
NORTHERN TELECOM, INC., Morrisville,
North Carolina, Senior Maintenance Documentation Specialist, 1993. Responsible for developing and updating
Northern Telecom maintenance operations documentation, including DMS-1 and
DMS-100F Maintenance Operations Manuals.
This work included document conversion between PC and Macintosh
platforms. Originally a contract
position; became a regular full-time employee in this position.
military service
United States Air force
SSgt E-5
education
B.A., Psychology
PROFESSIONAL DEVELOPMENT
Introduction to SS7 Networks
Telecommunications
Web Publishing Using HTML
Introduction to UNIX Operating System
Telex Computer
Products
Systems Network Architecture (SNA)
Telecommunications Systems Control and Electronics
security clearance
Top Secret
(inactive), Granted by U.S.
Government.
This clearance
has expired, but nothing has occurred that would prevent the clearance from
being
re-established.
re-established.
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