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TERESA LAIN
teresa@yahoo.com
teresa@yahoo.com
682-647-9876
682-365-1230
OBJECTIVE
Results-driven, team player with demonstrated ability to multi-task and effectively supervise staff and facility operations, seeking a challenging and rewarding position to use my strong communication, organizational, administrative, and leadership skills.
682-365-1230
OBJECTIVE
Results-driven, team player with demonstrated ability to multi-task and effectively supervise staff and facility operations, seeking a challenging and rewarding position to use my strong communication, organizational, administrative, and leadership skills.
WORK EXPERIENCE
9/08-Present Roto Rooter Plumbing, Dispatcher, Fort Worth TX
Extensive communication, customer service and data
entry. Create customer database and maintain residential and commercial
contracts. Create and maintain Invoicing (AP & AR) for larger
commercial accounts. Manage and run reports for all inventory (vendors, trucks,
warehouse). Create service technicians monthly schedule and compute
hours. Scan, email and/or mail invoices to customers. Answer
multiple phone lines, record customer information, locate service area based on
Mapsco, and dispatch to correct technician. Track, close, and follow up
all service calls. Use Network Fleet System, JayRay, and MAS90
programs. Assistant to owner, office manager, field supervisors, and ability to
manage company and work unsupervised.
10/07-09/08 Springhill Suites Marriott, Night Auditor, Grapevine TX
Run daily reports, close shifts, balance cash drawer and customer accounts. Balance credit card and cash accounts with reports. DOS based computer system. Extensive customer service.
Run daily reports, close shifts, balance cash drawer and customer accounts. Balance credit card and cash accounts with reports. DOS based computer system. Extensive customer service.
Drive airport shuttle.
5/08 Lone Star Van Lines, Long Haul Dispatcher, Fort Worth TX
Maintain Government accounts. Dispatch origin/destinations to drivers. Organize shuttles to semis. Data entry of mileage and driver info sheets. Track orders from Gov. agencies. Phones.
6/07-8/07 Premiere Movers, Supervisor Driver/Mover, Grand Prairie TX
Supervised six to ten employees while packing, moving, and hauling company equipment. Drove 24' truck. Calculate time cards for employees.
6/07 - 8/07 Data Entry Attebury Grain Saginaw/Texas
Familiar with Grain-smart Accounting software
Extensive data entry of grain inspection and weight scale tickets. Calculated weight amounts on ten key. Prepare checks for farmers. Organized tickets for payment, and prepared checks for farmers. Answered multi-line phone system. Exceptional time management and organizational skills. Ability to work long hours, seven days a week, and maintain a positive attitude.
5/08 Lone Star Van Lines, Long Haul Dispatcher, Fort Worth TX
Maintain Government accounts. Dispatch origin/destinations to drivers. Organize shuttles to semis. Data entry of mileage and driver info sheets. Track orders from Gov. agencies. Phones.
6/07-8/07 Premiere Movers, Supervisor Driver/Mover, Grand Prairie TX
Supervised six to ten employees while packing, moving, and hauling company equipment. Drove 24' truck. Calculate time cards for employees.
6/07 - 8/07 Data Entry Attebury Grain Saginaw/Texas
Familiar with Grain-smart Accounting software
Extensive data entry of grain inspection and weight scale tickets. Calculated weight amounts on ten key. Prepare checks for farmers. Organized tickets for payment, and prepared checks for farmers. Answered multi-line phone system. Exceptional time management and organizational skills. Ability to work long hours, seven days a week, and maintain a positive attitude.
11/05 - 6/07 Finance Supervisor Cenikor
Foundation, Inc. Fort Worth/Texas
Responsible for all accounts payable, accounts receivable, invoicing, balancing of petty cash, multi-line phone system, and inventory control. Managed all credit card and purchase order transactions. Managed and maintained an internal points system and stipend distribution for one-hundred and eighty residents. Possess the ability to multitask in a fast-paced environment, while maintaining an emphasis on quality. Provided training in office policy and instituted procedure that enhanced customer service and office operations.
Responsible for all accounts payable, accounts receivable, invoicing, balancing of petty cash, multi-line phone system, and inventory control. Managed all credit card and purchase order transactions. Managed and maintained an internal points system and stipend distribution for one-hundred and eighty residents. Possess the ability to multitask in a fast-paced environment, while maintaining an emphasis on quality. Provided training in office policy and instituted procedure that enhanced customer service and office operations.
7/88 - 9/05 Owner/Operator, Hollywood Beauty
Shop, Wichita Falls TX
Licensed Cosmetologist. General bookkeeping; QuickBooks. A/R, A/P, invoicing, taxes, payroll, inventory. Communication skills with a strong ability to listen and work with a team. Ability to direct staff, provide product knowledge, and organize shows and events. Responsible for management of salons and staff, scheduling appointments, time management, and rewarding customer service experience.
7/98-7/01 Indigent Health Care Director, Wichita Co. Human Services, Wichita Falls TX
Maintain client case load of six hundred, supervise staff case load, medical billing, insurance claims, insurance pre-authorization, invoicing, collections, audit client charts following state guidelines, social services/non-profit referrals, Indigent burial, MS Office, Word, Excel, Outlook, typing, 10 key. Worked directly with Texas Dept. of Health and County Commissioners Court. Directed and supervised all aspects of Indigent Health Care department and staff. Introduced and implemented policy and procedure that improved department operations such as Indigent county burial procedures and an extensive client database. Liaison between local government and a network of medical, pharmaceutical, and professional providers.
9/97-8/98 Radiology Clerk/Medical Office Assistant, United Health Care Systems, WF, TX
Customer service, assistant to physicians and techs, filing, phones, medical records experience, medical office front desk, prepare patients for next day labs, organize and prioritize next day procedures.
EDUCATION
10/1989 - 1/2000 Vernon Regional Junior College Some College Coursework Completed/30 hrs
Wichita Falls – Texas- Business Administration
9/1997 - 7/1998 American School Of Business Certification
Wichita Falls – Texas-Medical office/transcription and Business
9/1986 - 5/1988 Carrigan Vocational School Vocational
Wichita Falls - Texas -Cosmetology
1988 Graduate Hirschi High School
SKILLS
MS Office and Works, Internet, Ten Key by touch, Typing/40wpm, Fax, Scan, Copier
REFERENCES
On Request
Licensed Cosmetologist. General bookkeeping; QuickBooks. A/R, A/P, invoicing, taxes, payroll, inventory. Communication skills with a strong ability to listen and work with a team. Ability to direct staff, provide product knowledge, and organize shows and events. Responsible for management of salons and staff, scheduling appointments, time management, and rewarding customer service experience.
7/98-7/01 Indigent Health Care Director, Wichita Co. Human Services, Wichita Falls TX
Maintain client case load of six hundred, supervise staff case load, medical billing, insurance claims, insurance pre-authorization, invoicing, collections, audit client charts following state guidelines, social services/non-profit referrals, Indigent burial, MS Office, Word, Excel, Outlook, typing, 10 key. Worked directly with Texas Dept. of Health and County Commissioners Court. Directed and supervised all aspects of Indigent Health Care department and staff. Introduced and implemented policy and procedure that improved department operations such as Indigent county burial procedures and an extensive client database. Liaison between local government and a network of medical, pharmaceutical, and professional providers.
9/97-8/98 Radiology Clerk/Medical Office Assistant, United Health Care Systems, WF, TX
Customer service, assistant to physicians and techs, filing, phones, medical records experience, medical office front desk, prepare patients for next day labs, organize and prioritize next day procedures.
EDUCATION
10/1989 - 1/2000 Vernon Regional Junior College Some College Coursework Completed/30 hrs
Wichita Falls – Texas- Business Administration
9/1997 - 7/1998 American School Of Business Certification
Wichita Falls – Texas-Medical office/transcription and Business
9/1986 - 5/1988 Carrigan Vocational School Vocational
Wichita Falls - Texas -Cosmetology
1988 Graduate Hirschi High School
SKILLS
MS Office and Works, Internet, Ten Key by touch, Typing/40wpm, Fax, Scan, Copier
REFERENCES
On Request
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