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Daphne Franklin
309 S Meyers St.
Tacoma, WA 98001
(253) 495 – 9876
daphne.franklin@gmail.com
Education: B.S. in Computer Science
with a minor in Mathematics. Washington State University
May 2004.
A.A.+S. from Tacoma Community
College .
June 2000
Systems and Programming
skills:
- Strong working knowledge of C and C++ programming languages.
- Programmed in Windows and Linux Environments.
- Familiar with, developed VBA procedures for Word, Excel and Access.
Work Experience:
Logistics Data Analyst, Weyerhaeuser.
Dec. 2010-Nov 2011
- Developed standard payment procedures in situations where none existed.
- Updated tracking and reporting tool when requirements changed.
- Documented standards and procedures.
- Tracked discrepancies between accruals and invoices received.
- Determined reasons for discrepancies.
- Eliminated reasons for discrepancies.
- Continued Data Maintainer duties, while adding the above.
Senior Truck Data Maintainer, Weyerhaeuser. Summer 2008-Dec.2010
- Developed specifications for the rate batch load tool.
- Completed development of the batch load tool when requirements changed after the primary developer left. Labor savings of dozens of hours a week realized.
- Maintained master truck route and rate data in SAP.
- Migrated data from legacy systems to SAP.
- Reported on master and transactional data as required by management enabling detection of savings opportunities. Shipping cost cut in half as a result.
- Defined quality criteria for determining master data validity and correctness and ensured compliance with criteria.
- Ensured audit-readiness of data by gathering proper documentation for data in the form of signed rate sheets and alerting contract managers to any gaps.
- Reviewed error logs, Trouble-shot flagged errors in transactional data and coordinated corrections.
- Trained a second Data Maintainer in procedures and audit and reporting requirements.
Safety Coordinator, Weyerhaeuser.
Aug. 2007-Summer 2008
- Developed and implemented systems and procedures to track OSHA recordable safety data for contractors working on Weyerhaeuser sites.
- Coordinated with contractors to gather and compile the data.
- Reported the results of the data to mill services purchasers.
(Continued)
Records Management Contractor (Adecco), at Weyerhaeuser. Sept. 2006-Aug.
2007
- Developed, maintained and populated database for tracking contract and carrier data.
- Compiled, recorded and organized trucking contracts into central files as they become available.
- Fulfilled requests for information and analysis from management.
Shift Manager, McDonald’s Restaurant. May 2004-May 2006
·
Supervised
and coordinated a crew of up to twenty employees for accurate and efficient
production and delivery of product.
·
Optimized
profitability by controlling waste and labor costs.
·
Set
service goals for the shift, monitored and communicated progress toward those
goals.
·
Assigned
common maintenance and cleaning tasks, ensured completion of assigned tasks.
·
Trained
new hires in company policy and procedure.
·
Motivated,
encourage and trained crew toward improved customer service.
·
Answered
customer questions, responded to and resolve customer concerns.
QA Volunteer, Digilent Inc. -WSU joint project, Jan. 2004-May 2004
Projects: Tested
proprietary configuration utility for internationally distributed product.
- Designed, generated and ran test cases to exercise product interface and code for assigned product module.
- Recorded found issues in web-based “bug log”; detailing where the problem was found, the type of problem caused, the expected behavior, the actual behavior, the conditions prior to the problem being found and the steps necessary to reproduce the problem.
- Re-ran all test sequences on new versions of product to confirm that problems were fixed in updated versions.
- Reviewed product code to find potential sources of problems. Reported potential problems found; detailing location, type of problem and including a brief description.
- Recommended steps to correct problem.
- Product brought from Alpha to Beta testing phase.
.
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