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Introducing
a talented young professional with skills and training in:
Linux System Administration and VOIP support
An extremely quick learner with an
impressive problem solving ability and years of experience in the world of
Linux System Administration.
Specializing in Asterisk VOIP support with much experience in email, DNS
and LDAP server implementation for multiple domains. Sought after by peers for the extensive
technical knowledge and ability to analyze problems and quickly come up with a
solution. Not satisfied to be mediocre
and constantly improving as demonstrated by building and maintaining
multi-homed server environments for personal use.
Dedicated to constantly learning and
advancing knowledge in all things computing.
Interested in providing an efficient, clean and easily manageable
solution to all problems. Runs multiple
VLANS, manages firewall and RBAC configuration so as to not have a network with
a ‘soft center’. Always striving to go
above and beyond to provide the customer with the best experience and make the
customer feel welcome. Always
endeavoring to maintain a clean work flow and only preforming any action
once. Demonstrates the ability to do
extremely through research to root out issues quickly and efficiently.
Experience
includes:
- Managed and maintained over 50
servers
- Project lead in deploying to a new
data center
- Project co-lead in the deployment
of a new VOIP infrastructure
- Designing and maintaining multiple
VMware based VM environments, engineered for Fault Tolerance and carrier
grade VOIP
- OpenLDAP in a high availability
scenario
- International VOIP installations
and peering at a carrier level
- Installing, maintaining and
troubleshooting Linux based servers and workstations
- Installing and maintaining Linux
based VOIP installations with extremely low downtime
- Implementation of client's desired
behavior in their existing VOIP installation
- Management of multiple Cisco TDM
to SIP/H323 Gateways
- Experience with RBAC based
security infrastructures
- Monitoring multiple sites for load
level and call volume with custom scripts
EDUCATION and Certifications
Attended
Purdue university 2005-2007
DCAP
certified
RHCT
certified
Relevant experience and employment
Linux
Administrator – Dow Networks, Inc. Atlanta GA 4/2009 to Present
Lead
Linux Support Technician – High Powered Help, Inc. Marietta GA 3/2008 to 4/2009
- Installed and Maintained Multiple
Call Centers: Installed,
peered and deployed multiple call centers, integrating them into our
existing network.
- VOIP Faxing: Experience installing,
configuring and maintaining Fax to Email gateways along with transit, both
over T.38 and with ulaw pass-.
- Low Bandwidth Operations: Maintained a VOIP infrastructure
over international links with high jitter and low bandwidth in an asterisk
based environment.
- DNS: Operates a dual stacked DNS infrastructure utilizing
bind with slave servers.
- Email: Installed and supported multiple
multi-homed email servers with an extremely strong and multi layered
anti-spam back end. Operated a
closed email relay. All servers
based on Postfix and Dovecot and backed by a database.
- LDAP: Implemented OpenLDAP with fail over and PKI based
encryption.
- SAN: Installed and operated multiple iSCSI based SANs in a
multi-pathed configuration with Dell hardware.
- NAS: Installed and ran multiple NASs, based on CIFS, NFS
and FTP.
- Backup: Setup and maintained a multi-site
backup solution based on rsnapshot with deduplication support.
- Website Management: Installed, managed and supported
multi-homed website installations on both Apache and Lighttpd.
- Centralized server configuration: Installed and maintained a Puppet
installation managing multiple
cross-platform servers and the applications on them.
- Monitoring: Installed and managed multiple
sites with Splunk, Nagios, Icinga and Munin. Packages Icinga for the Gentoo project.
- Scripting: Wrote scripts for NRPE, cron jobs,
and puppet with bash, perl and ruby.
- Database: Installed and maintained multiple
databases, both MySQL and PostgreSQL, with
conversion between them.
- Documentation: Maintained wiki, documenting work
done on all servers.
- Training: Trained employees in basic Linux
administration and VOIP troubleshooting.
- Direct Client Contact: Worked with multiple clients
daily on any issues they had or features they wished to be implemented.
- Direct Vendor Contact: Worked closely with multiple
vendors on complex technical issues.
- Exceeds Customer Expectations:
Helped explain situations in terms the customer can easily
understand and accurately relayed and acted on their needs.
MEMBERSHIPS
AND AFFILIATIONS
DC404:
Atlanta Defcon Group
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