Jr. System Admin Sample Resume Format in Word Free Download -->

Jr. System Admin Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Jada Colotti
309 Richardson St. ⃰  Brooklyn NY  ⃰  11001  ⃰  (718)864-1230  ⃰  Jada@verizon.net

SUMMARY OF QUALIFICATIONS
Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance.  In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities. Qualifications include but not limited to:
●Software Applications: Active Directory, Microsoft Office, Exchange, Filezilla, Cisco VPN, Jirra,  
                                           Lighthouse, Xerox, Ring2, Google Apps, Google Apps for Business, Outlook,
                                           Entourage, Great Plains,  Adobe CS5, iTunes, McAfee, MSCE, Malwarebytes,
                                           Gmail, Android Apps, iPhone, iTunes, CRM
●Operating Systems:       Microsoft Windows 7, Vista, XP, Mac OSX(Lion, Snow Leopard, Leopard)  
                                           Android,  
●Hardware:                       Desktops, Laptops, Printers, Tablets, Smartphone’s (Android, iPhone, 
                                           Blackberry), Switches, Hubs, Routers, Projectors       
●Networking:                    TCP/IP, FTP, DNS, Active Directory, Switches, Routers, Hubs, Printers, Cisco                                    
                                           IP Phones, Serv-U
Professional Experience
Jr. System Admin                                                                                                               Sept’10-DEC’11
The Orchard, New York, NY
Only helpdesk for 200 users in house and abroad via face to face. Phone or LogMeIn. Responsible for entire companies infrastructure. Managed user accounts in Active Directory, Jira, OA, Lighthouse, Exchange, GoogleApps, Ring2, Cisco phones, CRM and more. Created FTP accounts for users and clients as well as secure FTP for legal team via Filezilla and Serv-U.. Configured workstations, Exchange, Google Apps, Printers, Office, Cisco VPN, Xerox, Jira,, Google Apps, FTP ,Ring2, Navisite, MySql, Tortoise.. Replaced network cabling at workstations, servers, and switches. Assigned user rights and group policy in Active Directory. Served as liaison for vendors such as Dell, Cisco, Apple and Worked with Paychex to set up accounts and printing capabilities through Citrix. Virus prevention and removal. Worked with System  Set up projector and assisted with conference calls. Admin on IT budget. Was responsible to maintaining inventory on computers, printers, laptops, hard drives, cables and so on. Light sever maintenance such as restarts and patching. Replaced or rebuilt PC/laptops/printers. Maintained detailed notes about trouble shooting and fixes for help desk data base. Wrote guides for users. Deployed company wide anti virus software. Worked with System Admin to upgrade equipment such as servers, hubs, routers and switches. Watched server room temperature. Was responsible for migrating from MS Exchange to Google Apps for Business which saved the company $42,000yearly. Responsible for upgrading to Xerox Colorqube which saved an additional $279 monthly.
Helpdesk  L1-2                                                                                                                       Jan’08-Dec’09
Societe General, Jersey City, NJ
Helpdesk for 5000+ users. 70% phone support with upwards of 75+ calls per day. Financial trading firm. Worked with majority of common trading floor application. Set up new users with accounts in Loan IQ, Beta, RSA Secure ID, Montran, Prime Compliance, peoplesoft, intellitrax, lotus notes as well as others. Password reset for all software. Participated in office moves which consisted of moving all equipment to new work area and then set back up and tested functionality. Worked with Lotus Notes for mail. Assisted in training of new hires. Set up network printers, replaced hardware as needed and did common lvl 1 and 2 duties.
IT Support                                                                                                                      July’07-Dec‘07
Infohedge New, York, NY
Assisted in large moves of 1000+ users for Citigroup. Relocated users workstations consisting of multiple monitors/ tower and various trading firm equipment. Tested workstation functionality and networking after relocation.

Education
Chubb Institute                                                                                                                  July ’06-July ‘07
Computer Networking and Security
Perfect Attendance Award and Academic Excellence Award (3.79 GPA)






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