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Work Experience
IT Refresh Technician (Temporary) Arrow Solutions Group for PPL MT
01/16/12 to 03/09/12
Colstrip, Billings, Butte, Great Falls, Montana
·
Replace
existing computers with new
·
Verify
connectivity, data migration, applications, and printers
·
Assist
users with any additional needs
·
Lead
half hour Windows 7 training course
IT Rollout Trainer (Temporary) DataCom, LLC for ExxonMobil
05/16/11 to
11/18/11
Montana, Colorado, Wyoming, California
·
3 hour
presentation: BitLocker, SharePoint, Windows 7, Office 2010, Cisco VPN, iPass,
IE8, Outlook, MS Communicator, Live Meeting, File Sweeper
·
1 hour
hands on with new notebooks: initial set up and data migration validation
·
ExxonMobil
requested I continue with their rollout project at their Colorado, Wyoming, and
2 California facilities after completing their Montana facility
Cellular Phone Repair Technician Cellular
Plus
03/02/05 to
03/31/11 Billings, MT
·
Motorola
Level II Certified repair technician
·
New
technician trainer
·
Installation
and maintenance of phone software updating application
Computer Support Technician Pocatello
Regional Medical Center
09/98 to
10/02 Pocatello, ID
·
Initial
triage and resolution of computer support calls
·
Remote
support of sister location and dependent medical offices
·
Novell
network security and administration
·
Calls
were recorded and closed in a call logging tool (Heat/Remedy)
·
Dell
Premier Certified Technician
·
Imaged
and set up new hardware
·
Resolved
issues on internal hospital systems: Users, software, hardware, interfaces, and
specialized medical applications and equipment
Trainer and Support Office Applications
09/97 to
09/98 Pocatello, ID
·
Training
and technical support for accounting software
·
Certified
trainer for Cyma Systems, Peachtree, QuickBooks
Education
Certificate: Microcomputer Specialist
Graduated 05/1998
Idaho State University Technical Education, Pocatello, ID
·
Studies
included accounting and computer systems.
Related studies include: A+ Concepts, Oracle, Networking, visual Basic,
Office Suite, Windows Servers, and Novell Servers
·
Attended
at night, while working full time
·
In
addition, 36 credits of general studies at ISU have been completed
Chronological Work History Summary
·
05/11
to 11/11 DataCom, LLC for ExxonMobil
(Temporary)
·
03/05
to 03/11 Cellular Plus, Repair
Technician
·
12/03
to 03/05 Moved to Billings, purchased
and worked on fixing up older home
·
11/02
to 11/03 Varsity Contractors, Payroll
Clerk (10,000 employees in 38 states)
·
09/98
to 10/02 Pocatello Regional Medical
Center, a hospital owned by Intermountain Health Care
·
09/97
to 09/98 Office Applications, Accounting
software support and training
·
Prior
to 09/97 15 years in Public Accounting
as a Paraprofessional, including financial statements, income tax prep,
payroll, inventory controls, and audits.
Also supported client accounting software applications
References
·
References
are available upon request
Personal
·
Recently
certified as a scuba diver, currently exploring the drums, amateur geologist,
and training my dog for therapy work
·
Previously
have been a long term member and officer of Civitan, a Junior Achievement
advisor, and Paintfest repeat participant
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