IT QA Software Analyst Sample Resume Format in Word Free Download -->

IT QA Software Analyst Sample Resume Format in Word Free Download

in:
Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
LILLA HOOD
16 Fox Hill Road                                                                                                                                      H: 508-231-9876
Ashland MA 01114                                                                                                                             Cell: 978-808-1236
lilla.hood@yahoo.com

SUMMARY
QA Analyst with significant experience in established as well as start-up environments.  Recognized for exercising business acumen, consistently meeting critical deadlines, communicating with a high level of professionalism, and striving to always keep customer requirements as the top priority.

TECHNOLOGY EXPERIENCE
Oracle e-Business Suite  (A/R, Customers,  Quoting, Order Management, Install Base, Inventory, Service Contracts)         
OpenAir (PSA)
Amdocs (Clarify)                                                                                            Oracle SQL Plus (TOAD)
WebMethods    (Integrations)                                                                   PL/Transact SQL
EDW/BI (Enterprise Data Warehouse)                                                Microsoft Office
Optio e-Compresent                                                                                     Cognos

WORK HISTORY
KRONOS, INCORPORATED – Chelmsford MA                                                                                      2000 - 2011
IT QA Software Analyst IV (2001-2011)
Responsible for testing upgrades, new implementations, and changes to existing applications ranging from legacy systems to Oracle e-business apps. Testing included validation of existing data and entering new data from UI.  Heavy use of database SQLs to verify all aspects of the data.   
  • Analyzed requirements and specifications to determine necessary and sufficient testing for assigned work.  Some representative applications:
    • Employee Integration from HR module to new OpenAir implementation via WebMethods; determined the requirements not sufficient and all work re-done to successfully complete the new process
    • New Sales/Marketing dashboard for full customer view based out of EDW /BI (Data Warehouse); tested in entirety every quarter with new additions to the dashboard
    • Extensive process change in Oracle Maintenance Contracts which impacted various legacy systems.  Project included 4 developers and 3 business analysts and only myself as QA resource; project was more involved than first realized and QA was responsible for exposing, guiding and directing changes that were needed to complete successfully.
·         Performed extensive testing and exposed issues, reporting results to BAs and Developers:
·         Oracle Service Contracts heavily customized for Kronos routine testing; discovered a serious defect which would have resulted in the loss of $4-8M in revenue
·         Maintenance Contracts in Oracle which required complete regression testing of full top to bottom testing with extreme deadline restraints; successfully completed and delivered to business on time
·         EDW tables created for new implementation (OpenAir)
·         New Oracle and OpenAir apps that required testing of data conversions and integration of current data to determine if all aspects of data would be sufficient for business; uncovered various areas where data had not been converted with all requirements for business users
  • Delivered documentation used by various teams for validation and training
·         Testing documentation used by BAs and Business Users to determine that the requirements were met and tested appropriately
·         Testing documentation used to train new members of QA team along with bringing App Support Group (Help Desk) up to date with changes to programs supported
·         Instituted peer review of testing results and documentation to better validate results

IT Implementation Specialist III (2000-2001)
Responsible for customized changes to Clarify system.
  • Tested new changes to system and prepared documentation of changes
  • Delivered new training documentation to corporate/field personnel
  • Supported new changes when implemented to production environment for 90-day period before handing over to Help Desk Personnel


VERSYS SOFTWARE SYSTEMS, Needham, MA                                                                                     1997 - 2000
Implementation/Trainer/Customer Support Specialist
Responsible for various proprietary software applications.
  • Trained and supported customer base relative to General Ledger and Payroll software used by all industry verticals
  • Implemented, trained, and supported Publishing and Bus Transportation industry verticals


GARDEN TOOLS OF MAINE, Holden ME                                                                                                1992 – 1997
Business Operations Manager
Responsible for creating automated invoicing, inventory and sales commissions for this start-up company.  Set up and participated in Industry Trade Shows all across US


PROFESSIONAL DEVELOPMENT
  • Oracle e-Business Applications – training classes
  • IIST – various Software Testing classes
  • Vital Smarts – Crucial Conversations class


EDUCATION
University of Maine, Orono, ME                                                                                                                                1994
BS, Agribusiness and Resource Economics (Highest Distinction)

Eastern Maine Community College, Bangor ME                                                                                                 1992
AS, Business Management


Download Resume Format 
About Author of the Website:

Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

Follow her @ Google+ | Facebook | Twitter

0 comments:

Post a Comment

Resumes By Categories

1-5 Years Experienced CV 10-15 Years Experienced CV 10th Standard 12th Standard CV 15-20 Years Experienced CV 20-25 Years Experienced CV 30+ Years Experienced CV 5-10 Years Experienced CV Accounts CV Aeronautical CV Automobile Engineer B Com CV B Pharma CV B.Tech CV BA CV BA Philosophy CV Banking CV BBA CV BBM CV BCA CV BDS CV Beautiful CV Bio Technology CV BMS CV BPO Call Center CV BSC CV BSC IT CV Business Analyst CV CA CV Cashier CV CEO CV CFA CV Chemical CV Civil Engineering CV CMA CV Commercial CV Cook CV Cover Letter for Resume CS CV D Pharma CV Diploma CV Doctor CV draff Economist CV Electrical CV Electronics CV Engineer CV Fashion Designer CV Films CV Finance CV Foreign Resume Format Fresher CV GM CV Hotel Management Housekeeping CV HR CV ICWAI CV Import Export CV Industrial Engineering CV Instrumentation CV Insurance CV IT CV ITI CV journalist CV LLB CV M Com CV M Pharma CV M Phil CV M Sc Computer Science CV M Tech CV M.Tech MA CV Manager CV Marketing CV Mass Communication CV MBA CV MBA Event Management MBA Finance MBA Hospitality CV MBA HR CV MBA IB cv MBA Marketing MBA Production MBA Quality MBA SCM CV MBA System MCA CV Mechanical CV Medical Representative CV Mining CV MMS CV MS CV MSC CV Over 25 Years Experienced CV Paint Technology CV Pharmacy CV Phd CV Philosophy CV Project Manager CV Psychology CV Purchase CV Quality Engineer Real Estate CV SAP ABAP CV SAP Basis SAP BI CV SAP BO CV SAP CRM CV SAP CV SAP FICO CV SAP HR CV SAP MM CV SAP PP CV SAP SD CV SAP Security Six Sigma CV Special Resume System Administrator CV Teacher CV Textile CV Treasury CV USA Resume Web Designer CV

Home About-us Privacy Policy Disclaimer Advertise with Us Contact-us