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Maya  Mayo
390 N. Cassady Ave, Apt. H ▪ Columbus, OH 46409      716.238.9876
maya.marcus@gmail.com

Profile

Project Management
Accomplished and highly motivated professional with a combination of business experience and technical knowledge. Career includes an impressive track record of optimizing performance to plan, establishing new control systems, minimizing production losses, and reducing downtime, while meeting company objectives within budget. Academic qualifications include a Masters in Project Management and Project Management Professional certification. Achievements include drastically reducing production costs, improving efficiencies, and reducing labor and operating costs. Effectively work well with members of the organization at all levels. Core Competencies include:
Six Sigma/Lean ▪ Management/JIT ▪ MRP/IT Expertise ▪ Project Management ▪ Process Improvement
Inventory Controls ▪ External Service/Vendor Management ▪ Customer Service/Client Relations
Change Management ▪ Budget Development/Oversight ▪ Asset Utilization ▪ Team Building

Education & Certification

MS, Information Technology Management ▪ Colorado Technical University, Colorado Springs, CO ▪ 2008
MS, Project Management ▪ Colorado Technical University, Colorado Springs, CO ▪ 2007
BS, Fashion and Textile Technology ▪ Buffalo State College, Buffalo, NY ▪ 2005
♦ ♦ ♦
Project Management Professional ▪ Project Management Institute ▪ 2011
Certified Associate in Project Management ▪ Project Management Institute ▪ 2008
Lean Six Sigma and DFSS Certifications ▪ Aveta Business Solutions ▪ 2008

Career Progression


CHIPOTLE MEXICAN GRILL, Westerville, OH                                                                         2012 – Present
[Founded in 1993, Chipotle is a rapidly growing “fast-casual” multinational restaurant with over 900 stores in 3 countries]              

IT Project Coordinator (1/2012 – Present)
Responsible for the coordination, follow up and quality of IT deployment projects and tasks. This includes projects and tasks within the organization and with external business partners. Created and monitored the change control process to keep track of the aging requests and facilitated the approval process. Managed and tracked the IT project backlog through Microsoft Sharepoint, Microsoft Project, and Collabnet Scrumworks to schedule project sprints. Responsible for assigning resources to support tickets and facilitating their resolution.
  • Acted as “Scrum Master” in the management of small projects in an agile development environment.
  • Worked with the business to define requirements and assign business weight to the projects.
  • Followed up with internal and external trading and support partners for scheduling and compliance.
  • Ensure controls and processes are being followed throughout the entire project lifecycle.
  • Act as a conduit between business analysts and IT resources.
  • Provide project updates to the business and generate technical documentation.

IT Systems Analyst (1/2012 – Present)
Responsible for the ongoing administration of the Sterling Commerce Gentran Integration Suite (GIS) application and the analyses of non-enterprise accounting systems. This includes all aspects of the B2B and Electronic Data Interchange (EDI) transactions.
  • Reviewing, researching, and communicating all issues related to the GIS application, B2B, and EDI transactions.
  • Work with the business to address all vendor issues related to B2B and EDI transactions.
  • Analyze accounting systems and recommend technical enhancements.
  • Act as a resource for testing, troubleshooting, and rollout of projects relating to accounting systems.

Maya Mayo
Page 2

SHAKLEE CORPORATION, Groveport, OH                                                                                                 2007 – 2011
[A Multilevel manufacturer/marketer of private-label products through 750,000 representatives throughout the US and Asia]

Planner (3/2009 – 12/2011)
Collaborate with Marketing, Sales Management, IT, Purchasing, and Accounting departments to ensure material and supply inventory accurately meshes with production scheduling, resulting in optimal production costs. Created
a billing structure implemented by IT Department providing AP Department ability to improve tracking of production costs. Created key planning indicators and reports, (MRP and Excel) resulting in improved production scheduling. Ensure product volumes, order flow, and production lines are optimized to achieve targeted sales objectives by implementing scheduling techniques establishing more accurate production parameters.
  • Played key role in establishing and improving a Halal certified packaging line for pharmaceuticals for sale in the domestic and international market including Singapore, Malaysia, Canada, and China. 
  • Maximized production runs and team efficiencies by streamlining multiple processes resulting in increased production by 370%, reduced unit cost from .25 to .09 per unit, and decreased labor costs by 10-15%.
  • Developed scheduling systems and production plans that reduced production costs by $28,000 monthly.
  • Decreased costs and optimized supplier performances through effective negotiations with vendors.  
       
Inventory Coordinator (8/2007 – 12/2011)
Assure accurate inventory acquisition, management, and production for the Kitting Production and Pharmaceutical Packaging departments. Utilized MRP system to revise bills of material structure, gather forecasts, and plan cut-in dates for build verify and production release. Utilize a master schedule to monitor sales, marketing, and product demand forecasts. Serve as liaison to the contract manufacturer’s buyers to determining inventory and production needs. Reconcile vendor billing against production schedule and accounts payable records.
  • Oversee/monitor manufacturing and packaging operation projects.
  • Identify and control potential risks and ensure contingency plans are in place to mitigate risk to supply.
  • Create reports of progress of projects, highlight issues, propose solutions for management; initiate any changes as recommended.

BYERS CHRYSLER JEEP, Columbus, OH                                                                                                                       2006
[Founded in 1897, Byers has been a sales leader in the central Ohio automotive market for 8 decades]
Sales Consultant
Ensured sales success by exhibiting detailed product and brand knowledge and correlating this to the needs and choices of the customer. Embraced leading-edge sales techniques to overcome customer reluctance and objections.  Leveraged referral business through implementation of a proactive follow-up program.  Effectively utilized marketing, lead generation, and referrals for increased sales.

Professional Development

The Art of Negotiation: Strategies for Success – Employers Resource Association 2008
Managing Multiple Projects, Objectives, and Deadlines – SkillPath Seminars 2009

References

Academic, Professional, and Personal References Available


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