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Dana Otey
Home: 972-230-9876 Cell:
972-768-123
dana.otey@gmail.com
IT Project consultant / Manager
Technology leader with experience managing cross-functional teams
with focus on directing telecommunication’s projects, including budget,
technology analysis, network design, and voice system integration. Expertise in vendor management, project
management, and network technologies. Demonstrates a creative approach in the
application of new processes; adapts quickly to new technologies; and excellent
problem solving, analytical, and communication skills. Builds rapport and
credibility at all levels, collaborating and partnering with senior executives,
team members, and clients. Consistently shows a willingness to do whatever it
takes for the good of the project and company. A Licensed Professional Engineer.
Key Competencies / STRENGTHS
Technology Management
|
Cross Functional Team
Leadership
|
Executive Presentations
|
Project Funding and
Management
|
Network Planning
|
Vendor Management
|
Professional Experience
ITT – Technical Institute DeSoto, TX
Electronic
and Communications Technology
Adjunct Instructor – Electronic Technologies (2011 – Present)
·
Teaching lecture classes and providing direction in related
labs covering digital electronics, electronic communications and principles in
the telecommunications industry.
Verizon Communications Irving, TX
Wireline
/ WirelessTelecommunications
Senior Consultant – Network Planning (2001 – 2009)
·
Directed telecommunications projects, including full range of
budget, technology analysis, network design, and voicemail system integration functions.
Managed customer impacts and ensured successful completion of projects; served
as ongoing liaison with project vendors.
SIGNIFICANT ACHIEVEMENTS:
Ø Consolidation of voicemail
platforms created extreme costs for the consolidation of associated data
circuits. Validated new DACS technology solution saving $1.3M in circuit costs
per year in 12 states.
Ø Provided vendor management,
led bi-weekly reviews with senior executives and the vendor CEO. Led a sight
visit that included process reviews, management interviews and communication
methods to correct the issues. Prepared
a technical review and planning document that established methods allowing a
vendor’s TL9000 process to meet “carrier grade” requirements. This improved the product and TAC support resulting
in $400K+ avoidance in penalties.
Ø Managed planning and
deployment projects worth $5M to completion. Initiated and led cross-function teams
of up to 12 members to successfully complete project on time and within budget.
Ø Company lacked disaster
recovery plan for the technology that provided services to customers. Part of two-man team tasked to cover
technical and financial sections.
Researched and developed the technology roadmap and provided all the
data for the systems, network and feasibility of recovery. A five year plan was completed and approved
for three million subscribers.
Ø Directed lab effort to
validate product quality and integration with company voice / data
networks. Completed integration testing
for a $14M nationwide deployment of a next generation voicemail platform,
achieving successful results and meeting project deployment schedule.
Ø Participated in
development and execution of three requests for proposal (RFPs), resulting in
contracts of $20M+. Provided technical reviews, monitoring for adherence to
objectives.
Ø Customer needed new network
services but was prohibited due to the Legacy infrastructure in place. Evaluated and selected a newly developed
conversion device from a vendor to address the incompatibility. Designed the network to accommodate the Legacy
and the newest of the systems. The customer agreed with the solution and signed
the $4M+ contract to implement.
GTE (merged with Bell Atlantic becoming Verizon) , Irving, TX
Senior
Consultant – Network Planning (2001 – 2009)
·
Managed product vendors, technology, and lab testing to
ensure quality and telephony integration adherence to company standards and
business direction. Provided technology
management for 300+ voicemail servers, software lab testing, and associated
networks elements.
·
Kept products technically current, functional, and supported
by vendor.
·
Directed three lab staff members for product assessments
which identified new technology that solved networking integration problems.
SIGNIFICANT ACHIEVEMENTS:
Ø Served as technology gatekeeper
for nationwide Phone Marts involving 20+ products sold. Provided technical reviews that ensured
quality of the product.
Ø A new voicemail platform
to be adopted could not be scheduled for testing by the lab. Network Reliability operations would not accept any equipment unless tested for
network integration. Acted as lead test
engineer to develop test plans, infrastructure and integration validation
work. Initiated the testing and provided
the necessary results. The $14M next-gen voicemail platform was approved and
deployed on time and integration testing effort completed which was outside of
job function.
Ø Provided technical
expertise for contract negotiations, resulting in favorable vendor support on
three occasions and revenue in excess of $30M.
Education
BS, Electrical Engineering, Math
Minor, Western Michigan University, Kalamazoo, MI
PROFESSIONAL
DEVELOPMENT
IP
Multimedia Services, Data Comm. 1 & 2,
Graduate
level management studies, Management Development I & II
Technical Skills
Technology
Test Plans, UNIX, MS Office (MS Word, MS Excel, MS PowerPoint),
Certifications
Licensed
Professional Engineer
Associations
Member –
Institute of Electrical and Electronic Engineers (IEEE)
Member - IEEE
Communication’s Society
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