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Morgantown , WV 26001
National White Collar
Crime Center
· Fairmont , WV
West Virginia University Morgantown , WV
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Carlie Martin
309 Timberline
(304) 290-9876
carlie@hotmail.com
SUMMARY: An Information Technology
professional with more than twelve years of experience providing effective and
efficient planning, implementation, and support. Competencies include the
installation and maintenance of client-side hardware and software, the
installation, monitoring, and maintenance of network infrastructure, the preparation
and delivery of instruction, the creation and implementation of enterprise-wide
Information Technology procedures, just to name a few.
CERTIFICATIONS: CompTIA A+ -
Certification Date September 9, 2010
CompTIA Strata – Green IT - Certification
Date May 11, 2010
CompTIA Network+ - Certification Date November 23, 2009
ITIL® V3 Foundation– Certification Date October 27, 2009
EMPLOYMENT:
T3 Corporation ●
Fairmont , WV
IT Call Center
Network
Administrator · March 2008 to September 2008
Computer/Network
Support · January 2000 to March 2008
Air Force
Research Laboratory ·
Wright-Patterson Air Force Base, OH
Computer/Network
Support Specialist · October
1996 to December 1999
EXPERIENCE:
DESKTOP
·
Responsible for
assembling, troubleshooting, and repairing network workstations and stand-alone
computer systems.
·
Responsible for
troubleshooting and repairing peripheral equipment including, but not limited
to, printers, copiers, and PDAs.
·
Responsible for
application support for operating systems (Windows NT through Vista ),
Office related software (Microsoft Office 95 through 2003), and other task
specific COTS applications.
§ Provided
hardware and software support for two networks in three geographic locations as
well as support for remote users.
NETWORK
·
Identification and correction of
connectivity issues.
·
Use of Active Directory
for the maintenance of user accounts, network shares, permissions, and other
tasks.
·
Installation and maintenance of
server hardware and operating systems.
·
Performance of routine backups
of network servers.
·
Management of Microsoft
Exchange including, but not limited to, the creation, maintenance, and deletion
of email accounts.
PROJECT
MANAGEMENT
§ Implementation
of an Enterprise
§ Installation,
configuration, and maintenance of Cisco Unified Communications Manager servers,
Vonexus Enterprise Interaction
Center
§ Configuration
of and training concerning the use of Cisco IP phones, the Vonexus Interaction
Client software, and the Cisco ASA 5505 Adaptive Security Devices for remote
users.
§ Computer support for the Conference on Topics in Toxicology and Risk
Assessment for three consecutive years - attended by over 500 researchers from
US and international joint military and civilian government agencies,
universities, and large businesses.
·
Worked with organizers and
presenters to determine computer requirements.
·
Implemented and supported
hardware and software solutions.
OTHER
RESPONSIBILITIES
·
Maintenance of inventory of software licensing and computer
hardware.
§ Creation of company-wide policies and procedures
pertaining to Information Technology with assistance of the Enterprise
Technology Manager.
·
Management of
Information Technology procurement from initial bidding process to receipt.
·
Establishing
relationships with vendors.
·
Ensuring that the
requested purchases are the best product/service to fit the requestors’ needs and
that they will function properly in our environment.
·
Working with the
Contracts Administrator to ensure that the company can abide by the any
contracts, licenses, guarantees, and/or warrantees of any and all purchases.
·
Working with the Fiscal
department to ensure that the purchases will fit within the budget.
·
Maintenance of Kronos Workforce
Central human resources management system.
·
Maintenance of user
accounts for the North American Securities Administrators Association’s
Securities Investigations Database.
EDUCATION: Associate in Applied Science
Computer Science Technology
Community College of the Air Force
Wright-Patterson AFB, OH
Regents Bachelor of Arts
CLEARANCE: Active
Department of Defense Secret Clearance
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