Installation Manager Sample Resume Format in Word Free Download

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                                        Bella Stemme

                                   bella.stemme@hotmail.com

                                  

                                   309 Virginia Street

                                   St. Paul, MN 55001

                                   H) 651.489.9876 C) 651.769.1230

     

Summary	My goal is to secure a position that will allow me to expand my knowledge, use my talents and challenge in exceeding the needs of my employer.  As a dedicated result orientated team leader I believe by helping talented people meet the needs of others, the ultimate experience is attainable for the company, guest and partner. My passions are coaching, training and mentoring. I have strong work, family and spiritual values.  These values have always proven to benefit my employer and myself.  My Top Five Themes , according to Tom Rath’s ‘Strengths Finder’ are: 1)        Belief 2)        Connectedness 3)        Responsibility 4)        Includer 5)        Woo I have been involved in retail since June 1977.  I have mastered all areas of the guest experience and am looking forward to new challenges.  I have the ability to learn, adapt and think outside conventional to find solutions to challenges.  In the past few years my focus has been working with Third Party Vendors.  By using this model we were able to increase profitability and decrease liability while actually increasing the guest experience surveys.  My LinkedIn public profile is posted @
Experience	Professional 2006-Febuary10, 2011       Ultimate Electronics           Thornton, CO Regional Services Manager 6+ years of managing multi state in home services. 15+ years of managing single retail location. 30+ years of delivering guest solutions. Managed Installation, Delivery, Distribution, Installation and service teams in multiple markets. Budgetary and fiscal responsibility from 30,000 sq ft RDC to single Van. Managed teams of 10-50, reporting directly. Managed teams of 50-500, reporting indirectly. Direct responsibility of $1 million portion of $4 million annual in home service income. Ran internal/external test model then transitioned to internally manage external model in six months. Increased 12% profit to 42% profit in home services first year of external model. Increased customer service scores by internally managing external over internal model. Decreased cost per stop of home delivery by 50% moving to external model first year.($185 to $95 per stop on 7,000 deliveries annually in MN market) Proficient in Oracle, Adobe and Microsoft Possess strong knowledge of Xora and Pro Business Tools. Very comfortable creating, delivering and following up on group presentations. Effective at coaching, training and tracking individual or team performance. Best Buy                                                                    2005-2006                                                                                                                                                   Area Supervisor                                                         Burnsville, MN                                                                                                                Audio King/Ultimate Electronics                           1992- 2005                                                                                                        Installation Manager                                                  Roseville, MN                                                                                                                       Volunteer Fairmount United Methodist Church- 20 + years volunteering in adult education, youth education, mid week programming, committee, small group leadership/participation, service encounters and covenant groups. Northern Pines Assembly Grounds-15 + years participation, leadership, service, maintaining existing facilities and construction of new facilities. American Heart Association-Adult/Child CPR With Mask and Choking, Adult/Child AED and Infant CPR With Mask and Choking thru 2-13 Followers-10+ years participation, leadership, fundraising of mission trips ranging from single day to multiple weeks in length supporting various relief organizations. Fishing for Life-5+ years participation, fundraising and service supporting ministry to inner city youth. Minnesota Walk to Emmaus-Walk 77 -Table of Peter,  participant and covenant member Feed my Starving Children-Volunteer-participant Habitat for Humanity-Fundraising, leadership and participation in individual projects ranging from maintenance to new construction. Crop Walk-Participation, leadership and fundraising since 1971 supporting various local and global relief organizations.
Awards		Willmar Area Vocational Technical Institute       Electronics Engineering Technology     Certificate     1976 Audio King Instillation Technician of the Quarter                 Audio King                1993                 Audio King                1994 Top Installer Specialist of the Year                Audio King                  1994                Ultimate Electronics    1998                    Ultimate Electronics    2003 Mobile Electronics Certification Program MECP Installer                  Audio King               1992 MECP First Class Installer                      Audio King               1994, 1997 MECP Master Installer                        Audio King               1992 THX                  Tech 1                       2006

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