Infrastructure Operations Manager Sample Resume Format in Word Free Download

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MORGAN   HOHULIN

309 Miami Rd

Bremen, Indiana 46001

(574) 360-1230 (Cell)        (574) 299-9876 (Home)

morgan@hohulin.com

CAREER OBJECTIVE - Excel in a position of IS Management in a progressive company using my extensive experience in the areas of Computer Services, Engineering, and Management along with  my Associates Degree in Mechanical Engineering Technology.

BUSINESS EXPERIENCE

CTS CORPORATION, Inc. - Elkhart, Indiana                                              APRIL 2006 TO PRESENT

CTS Corporation is a global innovative designer and manufacturer of sensors, actuators, electric components, and is a leading provider of value-added electronics manufacturing services (EMS).

Infrastructure Operations Manager for CTS

ACCOMPLISHMENTS:

·         Developed a Windows 7 imaging system to deploy a streamlined custom Windows 7 installation for laptops and desktops.

·         Remotely managed and supported the Albuquerque NM facility for an extended period of time without onsite I.T. support.

·         Interviewed, hired and trained I.T. support employees for multiple facilities.

·         Developed and implemented standards for the following:

o    New user account creation and user termination procedures (including data archival processes).

o    New user FAQ documentation to help new employees understand the available I.T. resources.

o    Standardized PC and Server setup and implementation documentation.

·         Migrated from outdated Novell servers to Windows 2003 Servers at the Elkhart and Canada facilities.

·         Implemented a CommVault Enterprise level backup system at six CTS facilities.  This project included the implementation of separate backup networks, tape libraries, and disk storage arrays.

·         Key member of the Exchange 2007 corporate wide implementation team.

o    This project allowed CTS to migrate to a unified Exchange 2007 email system from standalone GroupWise and Exchange site based email systems

·         Co-Implementer of Mircosoft’s System Center Operations Manager Configuration Manager  (SCCM)

o    SCCM allows CTS to patch Operating Systems, install applications and inventory computers.

RESPONSIBILITIES:

o    Manage approximately 1100 Network nodes, including 40 servers and 860 Active Directory user accounts located at six CTS facilities by personal involvement and by managing the I.S. Infrastructure Operation employees at these sites.

·         Member of the Corporate Infrastructure standards and project team.

o    This team manages our Operating Systems deployment standardization,  Application deployment and standardization, Active Directory implementation, Wide Area Network (WAN), Anti-Virus, and patch management.

CTS CORPORATION, Inc. - Elkhart, Indiana                              NOVEMBER 2001 TO APRIL 2006

Network Services Manager for the Automotive Division

ACCOMPLISHMENTS:

·         Key member of the Windows 2003 Active Directory corporate wide implementation team. 

o    This project required the team to

§  Deploy one to two Active Directory Domain controllers to each of our facilities worldwide (22 controllers were deployed over 19 facilities) to allow CTS to migrate from multiple NT 4.0 Domains to a single Microsoft Active Directory Infrastructure.

§  Develop corporate wide standards for:

·         Naming user, administrator and service accounts.

·         Naming shares and managing permissions on the shared folders.

·         Naming of groups to be used to control access to folders/shares.

·         Naming of printer queues.

·         Delegating various levels of Administrative rights.

§  Create documentation for the above.

§  Train the local computer support personnel in managing computer and user accounts in Active Directory.

·         Managed the corporate wide Anti-Virus protection upgrade / Laptop Firewall implementation.

o    Managed the migration of our Anti-Virus tool set to a dedicated Windows 2003 server.

§  Led a team of five and three employees to upgrade A.V. and implement Firewall policies and software respectively.

§  2600 nodes upgraded to McAfee VirusScan 8.0

§  300 nodes of McAfee Desktop Firewall 8.5 (Laptops)

§  Created all required project documentation.

·         Sarbanes-Oxley implementation

o    Worked on the team to implement and audit the CTS Sarbanes-Oxley standards

·         Server Room Re-organization – Elkhart Automotive facility

o    Oversaw the re-organization and facility upgrade to our server room

§  Managed the purchase and implementation of a dedicated Air-Conditioner for the server room.

§  Reconfigured the server room layout to support three fully populated server racks

·         Anti-Virus protection

o    Managed the implementation of a common Anti-Virus suite at all CTS facilities.

§  Lead a team of three other employees.

§  Implemented McAfee VirusScan on 2400 deskop computers and servers.

§  Implementation of ePolicy Orchestrator server software to:

·         Manage and track the installed version of the Anti-Virus software and virus definition level of each computer.

·         Track and report Virus outbreaks and attacks.

·         Network Infrastructure/Servers

o    Managed Network Infrastructure improvement project. 

§  Implemented network racks which covered 70% of our network connections. 

§  Implemented 100 Mbps switches to improve the network performance. 

§  Implemented cost effective Windows NT Servers to replace older inefficient servers.

RESPONSIBILITIES:

·         Managed corporate wide Anti-Virus and laptop Firewall protection.

·         Managed the Windows NT 4.0, Windows 2000, Windows 2003 and Novell 5.1 Servers at the CTS Automotive Product facility in Elkhart In.

·         Managed all server upgrades at the CTS Elkhart Automotive, Canada, and Mexico facilities.

·         Supported the computer support personal in the CTS Canada, Mexico and West Lafayette facilities.

·         To manage the backup and restore systems on the servers in Elkhart In.

·         Managed the CTS Automotive Product Elkhart In. network infrastructure.

·         Managed of the Novell and Windows NT users accounts.

·         Managed CTS Automotive Products software license tracking and compliance.

·         Managed the maintenance contracts on our Network Servers and Network Infrastructure.

CTS CORPORATION, Inc. - Elkhart, Indiana                              AUGUST 1996 TO NOVEMBER 2001

CAD Systems Manager for the Automotive Division Engineering/Technical Services groups.

ACCOMPLISHMENTS:

·         CAD Software and Workstations

o    Moved CAD seats from UNIX workstations to Intel based dual boot Workstations.

o    Investigated, acquired, and implemented Solid Edge as the facility CAD software.

·         Network

o    Installed and managed: a Windows NT 4.0 Domain including controllers and File Server.

o    Member of the team implementing a WAN network connecting all CTS facilities.

·         Year 2000

o    Member of the Year 2000 team that verified that our hardware and software was compliant.

·         Managed CAD hardware and software maintenance contracts.

o    Reduced the annual cost of our maintenance contract from $65,000 to $48,000.

RESPONSIBILITIES:

·         Managed CAD systems utilizing INTERGRAPH EMS, Solid Edge and Bentley MicroStation CAD software including installation, training, trouble shooting, users group, and user support.

·         Managed CAD resources, including servers, plotters, printers, backups, and network infrastructure.

·         Managed all service contracts relating to our CAD installation.

·         Managed the Design/Drafting Department personnel (March – November 1997).

·         Assisted the Technical Services department with computer setups/repairs, and non-CAD users support. 

ELECTRO VOICE - Buchanan, Michigan                      NOVEMBER 1995 TO AUGUST 1996

International Manufacturer of Concert Speakers and microphones.

Engineering Services Manager for the Buchanan, MI. Research and Development Engineering group.

               

RESPONSIBILITIES:

·         Managed the AutoCAD CAD systems.

·         Managed the Design/Drafting and Documentation departments.

·         Managed the Engineering Department Personal Computers and Server Resources.

Wells Electronics, Inc. - South Bend, Indiana                               FEBRUARY 1987 TO NOVEMBER 1995

International Manufacturer of Burn-in Sockets.  Burn-in sockets are electromechanical devices used by I.C. (integrated circuit) chip manufacturers to test their I.C.'s.

Drafting Supervisor for South Bend, IN. Engineering group.  CAD/PC Coordinator for South Bend, IN. and Harrisburg, PA. Research and Development groups.

               

RESPONSIBILITIES:

·         Managed the AutoCAD and INTERGRAPH EMS CAD systems at both Wells’ Engineering facilities.

·         Managed the Design/Drafting Department in at the South Bend Engineering facility..

·         Designed Burn-in Test sockets by analyzing industry standards and competitive products.

·         Trouble-shot product problems in manufacturing.

·         Managed all Personal Computers.

 

EDUCATION

·         Purdue University-StateWide Technology-Elkhart, Indiana.  JANUARY 1988 TO MAY 1992 - Associate Applied Science Mechanical Engineering Technology Degree (A.A.S.-M.E.T.).

·         Indiana University-South Bend, Indiana.  SPRING OF 1981 TO 1983 - Various courses in Mathematics and History.

TECHNICAL EDUCATION

·         September 2011 – VMWare DataCenter Overview - Dell Online course

·         May 2011 – TrainSignal Windows 7 Deployment Training

·         April 2008 - Interconnecting Cisco Networking Devices Part2 – ICND2

·         March 2008 – Interconnecting Cisco Networking Devices Part 1 – ICND1

·         June 2007 – Monitoring and Troubleshooting Microsoft Exchange Server 2007

·         June 2007 – Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007 – Course 5050

·         June 2007 – Introduction to installing and managing Microsoft Exchange Server 2007 – Course 5047

·         November 2005 – Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

·         November 2005 – Managing and Maintaining a Microsoft Windows Server 2003 Environment

·         April 2004 – Implementing and Supporting Microsoft XP Professional

·         July 2000 – SANS Institute DC 2000 Network Security Conference

·         June 1998 - MICROSOFT WINDOWS NT 4.0 Enterprise Server school

·         July 1997 - MICROSOFT WINDOWS NT 4.0 Server school. 

Additional Professional Activities

·         Purdue Statewide Technology - Taught the following drafting courses for the Purdue Statewide Technology location in Elkhart, IN.

o    CGT-120 Electronic Drafting – Fall Semester 2000, Spring Semester 2002, 2003, 2004, 2005

o    CGT-110 Drafting Fundamentals - Fall Semester 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003

o    MET-102 Production Drawings -Spring Semester 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004

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