Human Resources and Information Technology Sample Resume Format in Word Free Download

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Kaitlyn Citro

309 Brandenburg Place

North Arlington, NJ  07001

Daytime 845-857-1230

Kaitlyn.citro@yahoo.com

 

PROFESSIONAL EXPERIENCE

Phibro Animal Health Corporation, June 2008 to Present

Executive Assistant – Human Resources and Information Technology

·         Performs Human Resource and Information System administrative tasks, including, but not limited to phone, travel (domestic and international), monthly reports, global organization charts and record keeping, meeting standards for quality, timeliness and customer service.

·         Serves as the owner for administration and coordination of all staffing actions (new hires and terminations), includes keeping a record of hiring progress, communication to candidates and internal staff, hiring managers and search firms, as needed.  Conducts background checks and ensure interview logistics are communicated.

·         Coordinate with IS staff and office support to prepare new hires for their new roles.

·         Maintains all job descriptions and resumes for the global population.

·         Interfaces with outside legal on all matters as it relates to immigration and visa renewal.

·         Assist CIO with projects related to change management, such as communications, marketing materials and training schedules.

·         Back up Office Manager as needed.

Landmark Developers, LLC   April 2007 to June 2008

Office Manager and Assistant to President/Owner, Jersey City, NJ

·         Prepare business proposals, presentation booklets, marketing presentations, memos of understanding, letters of interest, lease offers and purchase order letters.

·         Lead person with regards to company programs.  Liaison between business entities, i.e., construction, real estate, and restaurant.

·         Manage all business and personal correspondence for President/Owner, as well as all punch lists for company.

·         Research pertinent information, create timelines, and gather due diligence information on new projects for evaluation.

·         Maintain list of all maintenance contracts for office equipment, along with warranties.  Coordinate repairs as needed.

·         Responsible for managing all information technology as well as telecom needs for the company.  Coordinate new installations, both hardware and software, test new applications, and work with lead IT contact on all trouble tickets.  Lead training initiatives, as needed.

·         Maintain office supply stock and order as needed.  Research and order new equipment.

·         Assist on various projects, as needed for the President and the Company.

The Great Atlantic & Pacific Tea Company, Inc.   Jan. 2006 to April 2007

HR Coordinator, Montvale, NJ

·         Assist Senior Vice President of Human Resources, Legal Services and Labor Relations and Vice President of Human Resources.  This includes, but not limited to, preparing correspondence, distribution of corporate announcements, coordinating meetings, maintaining calendars, coordination of meeting room usage, travel arrangements and expense reports.

·         Work with Vice President on Human Resources on special projects, this includes, but not limited to, corporate cars and housing, company gathering and special events.

·         Work cross functionally on projects to ensure deadlines are met.

·         Manages the maintenance of company wide organizational charts and team rosters.  This includes working with HR generalists in ensure organizational charts are kept current and that all salary, title and bonus information is accurate for Executive Management Staff. 

·         Responsible for distributing via email, the Business Code of Conduct to all administrative and store employees and ensure that all are in compliance.

·         Responsible for tracking the administrative budget for Executive Management.  Track budget for changes in salary and total costs.

·         Support all Executive Management within the Human Resources, Legal Services and Labor Relations teams on special projects, as needed.

American Institute of Certified Public Accountants 1993 to Jan. 2006

Project Administrator Jersey City, NJ (May 2000 to 2006)

·         Assist Director of Information Technology Systems, Director of Software Development and Director of Information Technology – Finance.  This includes, but is not limited to preparing technical documents, coordinating meeting, maintaining calendars and travel arrangements, both domestic and international.

·Coordinate all day to day activities for the Information Technology Team, Project Management Office and ERP.

·         Responsible for the Financial Control for all teams, this includes budget preparation, working with each Project Lead throughout the Fiscal Year to ensure they keep within the budget, and tracking both capital expenditures and operating expenses. 

·         Facilitate training for the Information Technology Team as well as create training manuals and materials for Institute use.

·         Implement and manage IT customer service initiatives.

Kaitlyn Citro Pg. 2

American Institute of Certified Public Accountants        (continued)

·         Test applications for new technology initiatives.  Work with business owners to document requirements and to ensure expectations are met.

·         Manage new technology rollout initiatives.

·         Responsible for participating in periodic update meetings, staff meetings and maintaining minutes and project workspace for same.

·         Assist in all projects, as needed, which includes day to day projects, as well as long-term projects.

American Institute of Certified Public Accountants

Administrative Assistant to Vice President, Jersey City, NJ (1998 to 2000)

Full support to the Vice President of Member Satisfaction, as well as Director of Member Benefits with a call center staff of 60. 

·         Prepare letters, reports and other documents for VP, Director, and committees as well as call center staff.  Maintain Vice President’s calendar in an efficient and timely manner.

·         Log and track all complaint entries in our member tracking database until “resolved”. 

·         Serve as team tech rep.  Act as a starting point for MemSat whenever there is a PC/software related problem and assist whenever possible.  Beta test/pilot new software prior to implementation.

·         Assist Training and Product Information Team on staff training within Member Satisfaction.  Successfully trained staff on Windows 98, Microsoft Word, Lotus, Internet basics (using Microsoft Internet Explorer) and Sharepoint.

·         Assist in the administration of our Call Center and Insurance Retreat.  Monitors Affinity and Insurance mailboxes via the web for incoming messages and replies to sender with the requested information.

·         Coordinate all Insurance Committee meetings.  Schedule travel arrangements, hotel accommodations, airline flights, etc., for both AICPA staff liaisons and our insurance partners.

Administrative Secretary to Director of Fulfillment, Jersey City, NJ (1993 – 1998)

AREAS OF STRENGTH

65 wpm typing speed with working knowledge of speedwriting.  Advanced knowledge of Microsoft
Windows and Office XP, Microsoft Internet Explorer, MS SharePoint, LiveLink, MS Outlook, Lotus Notes, Visio, Oracle 11i, AS/400, Blackberry and Droid Units.  Has an outstanding customer service attitude with a high standard of performance.  Able to handle multiple projects (prioritize and complete) in a timely basis.

 

EDUCATION

Associate Degree in Applied Science, Microcomputer Specialization, Office Administration Program

Berkeley College of Business, West Paterson, NJ

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