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JOY PORCELLO
309 Molly Pitcher Lane Freehold, NJ 07001 (732) 740-9876 Joy@optonline.net
MANAGER FUNCTIONAL TESTING
Proactive technical professional with over 20 years experience with Fortune 500 industry leaders including Bristol-Meyers Squibb, UPS, MetLife, BASF and American Express. Skilled in quickly assimilating particular client needs, project goals, timelines and surpassing expectations. Expertise in testing applications/practices (including Black Box testing), process analysis, quantifying benefits and large-scale delivery for various platforms. Seasoned in team supervision, providing the right tools and direction to create a culture of performance.
CORE SKILLS
Project Management Leadership US/Global Team Management Client Relations Troubleshooting Testing QA/QC Root Cause Analysis Installations Maintenance Repairs Needs Analysis Documentation Reporting Time Management Work Order Prioritization Administrative Skills Scheduling In-depth Analysis Staff Training Requirements Gathering User-Friendly Reports Change Requests Benchmark Creation Continuous Improvement Full Service Testing Solutions
TECHNICAL SNAPSHOT
MS Office Suite MS Project Text Pad HPQC SQL Developer Beyond Compare
DB2 PeopleSoft 8.8 HRMS PS Oracle 8.8 COGNOS Peoplefluent Manager Compensation Assistant Sum Total
PROFESSIONAL EXPERIENCE
AFFILIATED COMPUTER SERVICES, A XEROX COMPANY LITTLE FALLS, NJ 2002-PRESENT
Functional Testing Manager
Leveraged 20+ years in working in effective testing, QA and technical project management to take on a wide variety of tasks including 500+ change requests dealing with US/global payroll interfaces, transaction emails/reports/interfaces and employee/manager self service. Spearheaded expert development/maintenance of country releases, serial severance processing, variable incentives, cash awards, PS security/queries, application engine programs, mass changes, talent management, merit salary planning and eForms. Championed full service testing solutions including initiation of strategies, test cases, schedules, entrance/exit criteria, execution and resource management. Collaborated with US and off-shore team members in ensuring projects were completed per specs, on time, safely and with top quality. Used team leadership skills in project prioritization, time management and continuous improvement.
Key Projects:
American Express
Outsourcing of American Express DB2 PeopleSoft 8.8 HRMS to PS Oracle 8.8. Project involved: (20 Employee/Manager Self Service modules serving 60 countries, ESS modules in 5 different languages, 200 (interfaces, mass changes and reports), 370 PS queries, various US and Global Payroll datafeeds.
Peoplefluent Manager Compensation Assistant - implementation for American Express Worldwide
Sum Total implementation for American Express worldwide
BASF
PeopleSoft Upgrade from 7.51 to 8.31 HRMS/Payroll
Workscape user front end to PeopleSoft for modules including: Employee/Manager Self Service, New Hire/Rehire, Leave of Absence, Transfers, Terminations, Employee Data Changes, Leave/Vacation Accrual, Electronic Pay Stub and Manager/HR Dashboards.
Maintenance testing for payroll including data archival, process updates and quarterly PeopleSoft tax updates.
Others
Siebel Service Request Module for Heinz and Cigna implementations
Core Knowledge Management (KNOVA) implementation
Development of testing templates for clients to ease entering data in PeopleSoft for UAT efforts
Portal applications for HESS and GSK involving Internet Explorer upgrades.
JOY PORCELLO Page Two Joy@optonline.net
PRICEWATERHOUSECOOPERS, LLP NEW YORK, NY 1997-2002
Senior Consultant/Functional Manager
Provided 360 technical and project management support for top tier US and international business leaders including UPS, Castrol, MetLife and Bristol-Meyers Squibb. Garnered client data to establish project benchmarks, Key Performance Indicators and customize particular requirements to their business model
Key Projects:
Bristol-Meyers Squibb
Analyzed and re-engineered 600+ legacy reports in COGNOS for deployment via an internal portal.
Directed the development of 29 COGNOS Power Play Cubes covering a wide spectrum of data.
Coordinated the development of a Managers Scorecard and Employee Profile.
Defined analytical packages for a HR Global Data Warehouse supporting data from SAP, Tesseract and multiple proprietary systems.
Chaired requirements gathering sessions and facilitated JAD sessions with key executives identifying constructive HR metrics and analytics, resulting in clear and consistent corporate definitions for mission critical metrics.
Castrol
Implemented a communications strategy for a JD Edward's upgrade.
Prepared and delivered a high impact presentation covering the communication plan strategy to key stakeholders
United Parcel Service
Oversaw the complete system development life-cycle including business requirements, compliance, implementation, SOPs, scheduling and benchmark attainment for global billing operations.
Multi-tasked to supervise several teams responsible for business analysis, functional design and testing strategy.
MetLife
Implemented a well-received HR Data Warehouse utilizing PWC accelerators to support data from PeopleSoft.
Developed a dimensional data model to support reporting and performance measurement analysis.
Initiated a prototype data store reflecting headcount activity by an organizational hierarchy for cube demonstration purposes.
Designed and launched headcount activity and turnover COGNOS cubes with drill down and pivot features for both HR and financial hierarchies.
Oversaw internal personnel training/mentoring in cube analysis.
Supervised development of test plans, test cases and execution of test strategy.
Mellon Financial Corp
Evaluated client Strategic HR Outsourcing Strategy for potential service offerings utilizing PeopleSoft modules.
Invented an inventory of data requirements and identified analytical packages for service offerings.
Created a prototype model of fact and dimension tables for a HR Data Warehouse representing service offerings.
Kwasha/Lipton
Served as a Test Manager for a benefits outsourcing firm responsible for Y2K compliance testing for 28 vendor applications including Health & Welfare, 401K, annual open enrollment, pensions, United Way contributions, interactive voice response systems, agent work stations and fulfillment applications.
** ** **
Career Note: Additional excellent experience as Staff Director, HR Systems Integration, Verizon Communications. Details upon request.
EDUCATION
Bachelor of Science ~ Electrical Engineering, Polytechnic University of New York
Executive Development Program, Babson College
309 Molly Pitcher Lane Freehold, NJ 07001 (732) 740-9876 Joy@optonline.net
MANAGER FUNCTIONAL TESTING
Proactive technical professional with over 20 years experience with Fortune 500 industry leaders including Bristol-Meyers Squibb, UPS, MetLife, BASF and American Express. Skilled in quickly assimilating particular client needs, project goals, timelines and surpassing expectations. Expertise in testing applications/practices (including Black Box testing), process analysis, quantifying benefits and large-scale delivery for various platforms. Seasoned in team supervision, providing the right tools and direction to create a culture of performance.
CORE SKILLS
Project Management Leadership US/Global Team Management Client Relations Troubleshooting Testing QA/QC Root Cause Analysis Installations Maintenance Repairs Needs Analysis Documentation Reporting Time Management Work Order Prioritization Administrative Skills Scheduling In-depth Analysis Staff Training Requirements Gathering User-Friendly Reports Change Requests Benchmark Creation Continuous Improvement Full Service Testing Solutions
TECHNICAL SNAPSHOT
MS Office Suite MS Project Text Pad HPQC SQL Developer Beyond Compare
DB2 PeopleSoft 8.8 HRMS PS Oracle 8.8 COGNOS Peoplefluent Manager Compensation Assistant Sum Total
PROFESSIONAL EXPERIENCE
AFFILIATED COMPUTER SERVICES, A XEROX COMPANY LITTLE FALLS, NJ 2002-PRESENT
Functional Testing Manager
Leveraged 20+ years in working in effective testing, QA and technical project management to take on a wide variety of tasks including 500+ change requests dealing with US/global payroll interfaces, transaction emails/reports/interfaces and employee/manager self service. Spearheaded expert development/maintenance of country releases, serial severance processing, variable incentives, cash awards, PS security/queries, application engine programs, mass changes, talent management, merit salary planning and eForms. Championed full service testing solutions including initiation of strategies, test cases, schedules, entrance/exit criteria, execution and resource management. Collaborated with US and off-shore team members in ensuring projects were completed per specs, on time, safely and with top quality. Used team leadership skills in project prioritization, time management and continuous improvement.
Key Projects:
American Express
Outsourcing of American Express DB2 PeopleSoft 8.8 HRMS to PS Oracle 8.8. Project involved: (20 Employee/Manager Self Service modules serving 60 countries, ESS modules in 5 different languages, 200 (interfaces, mass changes and reports), 370 PS queries, various US and Global Payroll datafeeds.
Peoplefluent Manager Compensation Assistant - implementation for American Express Worldwide
Sum Total implementation for American Express worldwide
BASF
PeopleSoft Upgrade from 7.51 to 8.31 HRMS/Payroll
Workscape user front end to PeopleSoft for modules including: Employee/Manager Self Service, New Hire/Rehire, Leave of Absence, Transfers, Terminations, Employee Data Changes, Leave/Vacation Accrual, Electronic Pay Stub and Manager/HR Dashboards.
Maintenance testing for payroll including data archival, process updates and quarterly PeopleSoft tax updates.
Others
Siebel Service Request Module for Heinz and Cigna implementations
Core Knowledge Management (KNOVA) implementation
Development of testing templates for clients to ease entering data in PeopleSoft for UAT efforts
Portal applications for HESS and GSK involving Internet Explorer upgrades.
JOY PORCELLO Page Two Joy@optonline.net
PRICEWATERHOUSECOOPERS, LLP NEW YORK, NY 1997-2002
Senior Consultant/Functional Manager
Provided 360 technical and project management support for top tier US and international business leaders including UPS, Castrol, MetLife and Bristol-Meyers Squibb. Garnered client data to establish project benchmarks, Key Performance Indicators and customize particular requirements to their business model
Key Projects:
Bristol-Meyers Squibb
Analyzed and re-engineered 600+ legacy reports in COGNOS for deployment via an internal portal.
Directed the development of 29 COGNOS Power Play Cubes covering a wide spectrum of data.
Coordinated the development of a Managers Scorecard and Employee Profile.
Defined analytical packages for a HR Global Data Warehouse supporting data from SAP, Tesseract and multiple proprietary systems.
Chaired requirements gathering sessions and facilitated JAD sessions with key executives identifying constructive HR metrics and analytics, resulting in clear and consistent corporate definitions for mission critical metrics.
Castrol
Implemented a communications strategy for a JD Edward's upgrade.
Prepared and delivered a high impact presentation covering the communication plan strategy to key stakeholders
United Parcel Service
Oversaw the complete system development life-cycle including business requirements, compliance, implementation, SOPs, scheduling and benchmark attainment for global billing operations.
Multi-tasked to supervise several teams responsible for business analysis, functional design and testing strategy.
MetLife
Implemented a well-received HR Data Warehouse utilizing PWC accelerators to support data from PeopleSoft.
Developed a dimensional data model to support reporting and performance measurement analysis.
Initiated a prototype data store reflecting headcount activity by an organizational hierarchy for cube demonstration purposes.
Designed and launched headcount activity and turnover COGNOS cubes with drill down and pivot features for both HR and financial hierarchies.
Oversaw internal personnel training/mentoring in cube analysis.
Supervised development of test plans, test cases and execution of test strategy.
Mellon Financial Corp
Evaluated client Strategic HR Outsourcing Strategy for potential service offerings utilizing PeopleSoft modules.
Invented an inventory of data requirements and identified analytical packages for service offerings.
Created a prototype model of fact and dimension tables for a HR Data Warehouse representing service offerings.
Kwasha/Lipton
Served as a Test Manager for a benefits outsourcing firm responsible for Y2K compliance testing for 28 vendor applications including Health & Welfare, 401K, annual open enrollment, pensions, United Way contributions, interactive voice response systems, agent work stations and fulfillment applications.
** ** **
Career Note: Additional excellent experience as Staff Director, HR Systems Integration, Verizon Communications. Details upon request.
EDUCATION
Bachelor of Science ~ Electrical Engineering, Polytechnic University of New York
Executive Development Program, Babson College
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