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RUBY MCKENZIE
309
Ashleigh Walk Parkway § Suwanee,
Georgia 30001 § Cell: (404) 713-9876 § mckenzie.ruby@charter.net
Recruiting ¨ Staffing ¨ Employee Benefits ¨ Change Management ¨ Quality ¨ Judgment ¨ Efficiency
Performance Management ¨Skill Assessment ¨ Employee Engagement ¨ HR Policies ¨ Benchmarking
Project Management ¨Employee
Training ¨ Strategic Planning ¨ Program Development
¨
Contract Negotiation ¨ Team Building and Leadership ¨
Client Management
Dynamic professional with
comprehensive experience demonstrating quantifiable achievements and expertise
encompassing a broad range of recruiting, hiring, management and human resource
generalist functions include behavioral interviewing. Proven visionary leader
with the ability to strategically plan and execute core staffing and
operational goals.
PROFESSIONAL EXPERIENCE:
Team
Beachbody
Atlanta, GA
Fitness
Coach/Advisor
(Nov 2010 – Present) (Part-Time)
Coaching and mentoring fitness clients on weight loss and
fitness goals.
à Promote and enhance fitness expectations of clients
à Increase and attract new fitness coaches to the national
team
à Market Beachbody products and plan to fitness clients.
à Engage new and current fitness coaches on Beachbody’s
mission and goals.
à Increased new business in month one by 50%.
à Meetings with Clients to enhance overall development.
Volt Consulting
Group
Duluth,
GA
Americas Program
Manager
(Feb 2011 – Jan 2012)
Overall Management of the Managed Service Program.
à Ensure
performance in meeting and exceeding
program goals/objectives. Management of all contract labor suppliers to ensure
a complete understanding of policies and procedures.
à Liaison between Volt Consulting, Managed Service Program and
Client Management on all program related issues. Development of strategic plans
and implementation of program enhancements.
à Develop penetration strategies to increase business.
Marketing and Training the managers and Suppliers on the Managed Service
Program.
à Develop and assist, as required in problem solving
strategies for client issues. Responsible for developing new program
initiatives in the field by building relationships with onsite managers.
à Responsible for development and presentation of quarterly
and annual business reviews, client forums for discussion of project status and
progression.
à
On site administration along with
quality control measures for ensuring projects were completed on time and
within budget targets.
à
Provide coordination and planning
for the contractors along with the subcontractors.
à
Budget preparation, estimation and
bid review along with producing various proposals, planning of contracts.
à
Responsible for subcontract
negotiations and purchase orders as well as contracts with customers.
à
Maintained documentation for
clients' large websites and designed information architecture for key accounts
à
Conducted one on one session with
the clients to assess client needs and expectations and ensure project delivery
within deadline.
à
Responsible for status reporting,
client communication & coordinating with the project management team for
timely completion and quality maintenance of projects
à
Implemented new production
methodologies that resulted in optimizing employee's time to finish the tasks,
thus enhancing employee efficiency
à
Responsible for streamlining work
processes in various teams that include quality control, human resource,
communication management and design
à
Contributing to company's growth by
means of business development, Client retention and securing strategic
partnership
Perimeter
Staffing
Suwanee, GA
Director of Sales/Recruiter
(Aug 2010
– Nov 2010)
Responsible for staffing and recruitment effectiveness which
included developing relationships, contracting, and pricing strategies for
clients in designated territory.
à Performed marketing calls (inside and outside) to generate
new business and reactivate previous business.
à Increased reactivated business 45% over previous year by
performing client visit and site visits.
à Increased direct hire revenue by 110% over previous year.
à Increased temp business by 50% over previous year.
à Managed the full cycle recruitment process for the direct
hire division by sourcing, coaching and retention of candidate process.
à Promoted the company’s brand and values by preparing and
delivering presentations on the status and operations of clients ensuring
dissemination of pertinent key metrics and trends.
à Provided support and guidance for internal staff by giving
direction, coaching and mentoring to create greater efficiency and improve
customer service.
Careers
USA
Atlanta, GA
Sales Director
(July 2009 – Sept 2009)
Responsible for the implementation
and marketing of the sales division which included multiple markets in the
development, education and servicing of client delivery system, evaluation of
program effectiveness and successful execution of staffing initiatives.
à Met with clients to ensure complete customer satisfaction by
providing consistent quality performance, negotiating contracts, compliance and
cost effectiveness.
à Increased reactivated client base by 40% over previous year
à Increased new business by 48% over previous year.
à Developed members of the internal staff by establishing
expectations through coaching, training, and counseling.
à Served as company representative for marketing and
communicating at job fairs and industry events across the region.
à Directly responsible for new market development, expansion,
and implementation by introducing marketing material to educate customers on
staffing developments and processes.
Manpower,
Inc.
Atlanta, GA
Regional Permanent Placement Manager
(Oct 2006 – Nov 2008)
Facilitated an employee oriented
high-performance culture for approximately 250+ employee region, orient newly
hired staffing executives on HR recruiting strategies, employment, compliance
and business development.
Conducted training on recruiting and
staffing logistics, account prospecting/development activities and contract
negotiation, efforts spurred a 70% increase in average placement fee.
Oversaw $3.5 million P&L/budget,
increased revenues 40% through prospecting, negotiating and exceptional “deal
closing”expertise.
à Traveled 80% of the time throughout a nine state region
including Puerto Rico to provide ongoing tactical support, coaching and
guidance through policy development and documentation.
à Sourced candidates, conducted behavioral interviews,
prescreening and panel interviews to ensure a collaborative approach to quality
of hire.
à Developed and implemented best practices, determined
appropriate training methods to include individual coaching, workshops, team
activities, demonstrations or simulations.
à Served as company representative for marketing and communicating
Permanent Placement Services Program at job fairs and industry events across
the country.
à
Responsible for development and
management of budgets, determining project scope, liaising between clients and
staff throughout project lifecycle, and ensuring objectives were met.
à
Identified project risks. Designed
and implemented project status reports and communications to improve overall
team quality.
à
Weekly internal and external
meetings on progress and impact analysis in order to assess the consequences of
the project deliverables on other sections of the business.
Today’s Staffing
Services
Atlanta, GA
Branch Sales
Manager
(Aug 2005 – Aug 2006)
Directed the delivery of
customer-focused goals and objectives designed to improve overall HR,
organizational and bottom line-financial performance, increased branch budget
65% (2006).
Managed P&L/budget in excess of
$1.2 million and hired trained, recruited and supervised staff of sales
professionals.
à
Facilitated interviews,
new-hire orientation, prepared and presented offer letters, decline letters and
handled terminations in accordance with HR guidelines.
à Developed training programs, oversaw compensation, benefits
administration, employee services and counseling.
à Built sound and trusting relationships with key clients,
thrust business growth 50% in existing accounts and 70% in new business
accounts.
à Met with clients to ensure complete customer
satisfaction. Developed an account strategy to identify trends and
opportunities, capitalizing on retaining and growing market share.
à Represented company at career fairs and networking events,
maintaining an uncompromised focus on customer service and quality of
temp-to-perm placements.
Chase
Staffing
Chesapeake, VA
Branch Sales
Manager
(May 2004 – Aug 2005)
Prepared comprehensive sales
strategy designed to sell permanent and temporary to permanent staffing
solutions to clients, increased new accounts by 50% during 1st
six months of employment.
Oversaw
P&L/budget of $700,000, supervised team of sales professionals, conducted
behavioral interviews, follow-up interviews and coordinated placement of candidates,
Identified new business opportunities, steadily increased sales from 20% to 75%
(2004, 2005) for new business development.
à Conducted candidate assessments to identify required
competencies and skills for non-exempt staff positions.
à
Empowered employees through quality,
productivity standards and goal attainment.
à Prepared comprehensive reports to provide organization with
a review of advertising metrics, number of interviews, and number of hires and
quality metrics to ensure ongoing talent optimization.
à Served as relationship management expert between company and
client when negotiating bill rates and markups.
ITT Technical
Institute
Norfolk, VA
Career Services
Specialist
(Nov 2002 – May 2004)
The retention strategies for a
supportive, resourceful and culturally diverse academic environment were
increased by building a local and national network of business leaders to join
the school board.
Student placement ratio increased
50% in (2003, 2004). Received “Top Career Specialist” Award.
à Generated support and buy-in from local community leaders
for new career services programs and revival of old programs, resulting in a
60% increase in advisory board membership.
à Conceptualized and implemented a comprehensive contact
database for marketing to track sponsorship, prospects and revenues generated
by the facility.
à Coached individual students on “workforce readiness” skills
including interview techniques, résumé design and job search strategies.
Professional Temporary Services
Richmond, VA
Branch Sales
Manager
(Jul 1995 – Nov 2002)
Full accountability for developing
sales strategy, identifying and capturing key accounts and coordinating
candidate placement, oversaw P&L/ budget responsibility totaling $1.5
million.
Expanded existing client
accounts by 40% and increased new business development by 50% allowing company
to maintain competitive place in market.
à
Planned and organized
job fairs as part of recruiting strategy to identify quality candidates and new
business opportunities.
à
Hired, trained and
recruited direct reports via facilitated results-oriented coaching, pricing
position strategies and interpretation of company policies/procedures.
à
Conducted department work reviews
and performance appraisals, employee coaching/counseling and progressive
disciplinary action as needed.
EDUCATION
B.S., Business Administration, Virginia Commonwealth
University, Richmond, VA (3 years)
COMPUTER SKILLS
Experienced in Microsoft Office
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