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Sarah Edwards
309
Smith Road Denver, Colorado 80001
(303)
331-0774 or (303) 640-9876
sarah.edwards1974@gmail.com
Objective
Seeking a challenging
and fulfilling computer support position in the metro Denver area where I can
utilize my extensive computer troubleshooting, telephone and interpersonal skills
in a busy shop, store or call center.
Skills
Windows 95 to 7
Mac OS 7.5 to 10
Microsoft Office
Adobe Photoshop, Flash, Illustrator
Hardware installation
LAN & Wi-Fi
Auto mechanics
Heavy equipment
Electronics assembly
Fabrication
Carpentry
Polycarbonate & acrylic plastics
Experience
Computer Support Specialist
Assisted customers with technical support
troubleshooting, product support and sales over the phone for Hewlett Packard.
Conducted technical support troubleshooting and
provided software upgrades for customers over the phone for Apple.
Facilitated reconciliation on delinquent accounts
for AT&T Wireless.
Configured new computer workstations.
Engaged in troubleshooting end user computers.
Updated/modified company websites.
Mechanic
Certified as an emissions mechanic under the
Colorado A.I.R. Program.
Held ASE certifications for brakes and parts at
one time.
Trained as Parts Manager and Service Writer, was
responsible for opening & closing the shop as well as weekly measuring
& recording of fuel tanks.
Performed general mechanic and maintenance work
on cars, light trucks, heavy trucks and heavy equipment.
Fabrication/Production/Warehouse
Consistently successful in custom fabrication and
wiring of commercial light fixtures as well as restorations, upgrades, on-site
installations and service calls.
Drove forklift organizing pallets of inventory
and loaded trucks for delivery.
Trained in some inventory and loss prevention
procedures.
Work
History
Warehouse Assistant Denver Rescue Mission
(participant) 06/11
- present
Computer Troubleshooter Self Employed
05/10 - 04/11
Home Health Care Giver Pamela Rogers
07/09 - 05/10
Mechanic JBS/Five
Rivers Cattle Feeding 01/09 - 05/09
Fabricator Nulite
Lighting Inc
01/06 - 04/08
Receivables Management Star Tek 02/04
- 05/04
Custodian/Receiving Alco Discount
Store 06/03 -
01/04
Server Westside Cafe 07/01 -
01/03
Production Sito,
Inc. 09/00
- 05/01
Technical & Product
Support Sykes Enterprises 06/99 – 01/00
Education
Northeastern Junior
College Sterling,
Colorado Automotive Technology 1993 -1994
Red Rocks Community
College Lakewood, Colorado Multimedia Graphic Design 2007 - 2008
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