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PROFESSIONAL EXPERIENCE
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Danna Herold
309 Misty
Cove Trail, Summerville, SC ®803-554-1230 ® danna@gmail.com
Business transformation executive with
more than twenty-five years’ experience, both industry and consulting, in developing
Business Process Improvement solutions to transform key business functions from
Corporate Strategy to Operational Reality.
Diversified industry experiences
in Chemicals, Pharmaceuticals, Industrial Products, Mill Products, Retail and Financial
Services. Project/Change Manager on seven full cycle SAP implementations.
Program & Project Management ® Supply Chain Strategy and Optimization
® Business Development
Organizational Change Management and Strategy
® Business Transformation ® Business Process Optimization
Stakeholder Analysis & Management ® Communications & Training ® Practice Management ® Value Engineering
PROFESSIONAL EXPERIENCE
PRINCIPAL, Process
Solution Partners LLC, Charleston, SC 2001
- Present
Company has consulting
expertise in Business Process Transformation, Change and Project Management.
Business Transformation, Project Management and
Change Management services provided include Change Strategy & Planning,
Readiness Assessments, Stakeholder Management, Leadership Coaching, Performance
Management, Knowledge Transfer, Organization Structure & Alignment, and
Communication - Corp-to-Corp,
1099 and W-2 contract basis to manufacturing, retail and financial services
clients.
Typical
Projects
Business
Transformation
Organizational
Change Management
Supply Chain Expansion and Optimization
Business Process Improvement
|
Business
Transformation & and Strategy – Confidential (non-disclosure) 2011 - Present
® Leading business transformation and change
management for outsourcing of business processes for major pharmaceutical
company. Stakeholder Management,
Assessments, Communications Plan and Transition Plan
® Led communications and transformation effort
planning for strategic initiatives for major consulting company associated
with future direction of consulting services
Director,
Business Transformation & Solution Deployment – Lenovo 2010-2011
® Led change efforts associated with transformation
and deployment of SAP to Western Europe and Latin America. Responsible for
all end-to-end business process reviews and business transformation
activities. $100 mil plus project.
Included Customer Competency Center organization design. Guided SAP E2E process design workshops
Change
Manager, SAP Retail Implementation – Luxottica Retail (Lens Crafters, Oakley) 2008
® Prepared Change Management Strategy and Plan to
support SAP implementation for retail operations for 5000 store retail
optical chain. ECC 6.0 plus retail
solution
® Conducted readiness assessments, prepared
stakeholder management strategy, organizational redesign and transition plan for
successful go-live for $50 mil project
Project
Manager & Change Management Lead Consultant, SAP Implementation – National Gypsum 2006-2007
® Led transformation efforts and project planning
for Mill Products Company. $45 mil project to implement SAP. Directed change management, project
management, and training efforts.
Designed COE and customer call center for end users
® Managed team of 2 team leads, 4 training
developers, 2 communications specialists, and client change manager. Prepared stakeholder analysis,
communications plan, training and transition. Successful go-live at 40 sites with 400
users. ECC 6.0 plus SRM.
Change
Management Consultant, Supply Chain Expansion – Nokia 2005
® Served as PMO member and led change management
efforts for major supply chain expansion including construction of new
facility, workforce hiring and SAP training
® Led cross-functional team collaboration efforts
in developing prioritized action plan to perform gap analysis and identify
alternative solutions for Supply Management, Capacity Planning, Shop Floor
Layout, Inventory Management, and Scheduling
® Led organizational design workshops and headed
communications efforts internationally for project. Facility occupied and operational in 11
months
Project
& Change Management Consultant, SAP Upgrade – SAPPI 2002-2003
® Established PMO and program governance, hired
project manger and SAP functional consultants for $48 mil project. Guided process integration workshops and
led business transformation efforts into European template
® Successful upgrade of SAP 3.1 H to 4.6C (FICO,
MM, PM, BW). New order fulfillment
group established using APO, SD and BW along with in-house EDI and MES
® Designed and implemented
® Successful go-live with minor GUI and security
issues. Users all certified
Other Projects - various dates from 2001 - 2004
® Led Projects or PMO for several project at major
banking institution over 3 year time frame. 3 major and several minor
projects covering invoice management, OCR, supply chain optimization,
commercial real estate, HEL, REL and retail banking.
® SAP Change Management plans for major automotive
aftermarket manufacturer
® SAP Training assessment and plan for large
construction firm - 2004
® Review of business process modeling methodology
for US Air Force - 2004
® Led business process improvement and cycle time
reduction project for major Office Solutions Company resulting in 45%
reduction in fulfillment processes and resource utilization improvement of
25% - 2001
® Led business process design and warehouse layout
for major pharmaceutical company in preparation for SAP implementation. Cycle times reduced 40%, errors reduced 60%
for total savings of 40% - 2001-2002
Business
Development – Process and Change Management Practice
® Make sales calls, presentations to C-Level, RFP,
Initial staffing of project
® Manage $3 to $4 million revenue annually. Personal billing target of $200K, sales of
$2million
|
PRINCIPAL,
Business Transformation Consulting, SAP America, Newtown Square, PA 2008
– 2010
Leading provider
of software and consulting services in Business Process Transformation,
Organizational Change and Project Management.
Consulted part time for Process Solutions Partners
Lead transformation engagements and manage client
expectations to ensure engagement success
Business
Transformation
Strategy
|
Business
Transformation Leader
® Leading internal project to improve business
process within marketing
® Business process optimization for several clients
of SAP
® Organizational Management including Customer
Competency Center Customer Center of
Excellence Design
® Value realization services including Run SAP
services to help customers identify
key value enablers and build business cases that are actionable and
measureable
® BPM Certified, Lean Six Sigma Yellow Belt, ITIL
Certified
|
ASSOCIATE PARTNER, IBM Global Business Services,
Greenville SC 2007-2008
Business Transformation Practice -- Consulted part
time for Process Solutions Partners
Business
Transformation Executive, SAP Blue Harmony Project
® Business transformation subject matter expert to
IBM’s internal SAP implementation
® Advised executive level IT personnel on transformation,
value analysis and OCM methodology. Led team of business transformation and
value analysis experts
|
DIRECTOR, Northeast Region, march FIRST Corporation,
Chicago 2000
– 2001
Business
Development
|
Business
Development – Northeast SAP Practice and Client Delivery Director
® Created business case alternatives, proposals,
and estimates outlining cost benefits, implementation risks, complexity of
change, time to implement, training and payback. Responsible for delivery of SAP consulting
services for the Northeast Region. Sales of $8Million
|
DIRECTOR, IDS Scheer, Berwyn,
PA 1998-2000
Business Process
Management and SAP Consulting: combining technical, process & organizational
expertise to improve operating performance
Sold and delivered professional services and
software for this leading provider of business process management software to C-Level
executives to improve operations. Project
Manager and Subject Matter Expert to more than 10 process improvement
engagements in the areas of process optimization, asset management, and Supply
Chain.
Business
Development
Supply Chain
Strategy Development
Business
Process Improvement
Performance
Excellence
SAP Practice
Management
|
Managing Director, North American Consulting Practice
® Results-driven, grew practice from 5 to 35
consultants
® 100% success rate in client delivery. Primary focus: Business Process
Improvement, Supply Chain Analysis, SAP R/3 and
® Respected and trusted client liaison
Business Development Activities
® FY2000 was $12 million, significant growth of
FY99 revenues of $6.8 million
® Worked with Gartner Group and
® Established supply chain practice including
development of Supply Chain Assessment and IDS SCOR model
® Delivered presentations at Supply Chain
World Conferences and Process World
® Designed and developed content for
events-Sapphire, ASUG, ARIS Process World
® Managed channel partnerships
® Clients included: PLOF, Grace Davison Corp,
Anheuser Busch, Coors, GTE/Verizon. Citibank,
BMW, Intel, and other manufacturing
companies
|
CLIENT ACCOUNT MANAGER, AT Kearney/ EDS, Plano, TX
and Independent Consultant, Marlton, NJ 1996 - 1998
Enterprise
Solutions: IT strategy, business process improvement and ERP software
implementations especially SAP
Project Manager and Subject Matter Expert to several
process improvement engagements in the areas of finance, costing, inventory
management, warehousing, production planning, SRM, enterprise asset management
and supply chain processes.
Client Account
Management
Business
Development
Project
Management
continued
|
Client
Account Manager – Large
Chemical Company
® Guided client and consulting team in feasibility
study for year 2000 remediation versus packaged software solution
® Sold $750K software evaluation and selection
project and SAP consulting engagement
® Led sales pursuit for $35mil SAP project and
$100mil outsourcing contract
® Led cross-functional team efforts in developing business
requirements, prioritized action plan for future state and gap analysis and
identify solutions for Financials, Supply Management, Capacity Planning,
Inventory Management, Scheduling and Distribution Management
Project Manager–Demand Management – Distribution Company
® Conducted comprehensive operational assessment
across affected departments
® Created viable business case and led
implementation of order management software for supply chain visibility
system for 3PL involving Dell, Lucent and Skyway Freight (Union Pacific)
Project
Manager-Order Management & Reverse Logistics - Office
Products Manufacturer
® Led order management software implementation
project
® Successful implementation of Order Configuration
solution
|
APPLICATIONS CONSULTANT, SAP America, Philadelphia,
PA 1994
- 1996
Production
Planning and Plant Maintenance consulting:
pre-sales and functional consulting
Production
Planning
Pre-Sales
|
Project
Manager – Consumer
Goods
® Led Enterprise Asset Management team in SAP Plant
Maintenance implementation
Lead PM Consultant – Major Utility
® Led plant maintenance team in business process
workshops at Conectiv .
Lead PP-PI Consultant – Chemical Company
® Led production planning team in configuration of
Process Industries Solution
Lead
Consultant – other
clients
® Led clients in chemical and consumer goods in
resolving configuration issues
Pre-Sales
Consultant – various
clients
® Conducted sales demos of SAP software
|
t t t u u u u
PRIOR EXPERIENCE
Influential and Leadership Positions for Oak
Industries/Amplifier Research 1985-1995
Led six sigma and value stream mapping workshops
Union
Carbide and United Technologies while attending school
PROFESSIONAL
AFFILIATIONS AND ACTIVITIES
American Production & Inventory Control Society
(APICS)
Supply Chain Council (SCC)
PUBLICATIONS
Supply Chain Optimization and Cycle Time Reduction
David Herold and Alexander Lotterer
ARIS Process World, 2002
CERTIFICATIONS
AND TRAINING
Black Belt, Motorola University
Design of Experiments, Tunnell Consulting
CPIM (Certified in Production and Inventory Management)
and CIRM (Certified Integrated Resource Manager)
CPM (Certified Project Manager)
EDUCATION
Master of Business Administration, MIS
Concentration, LaSalle University, Philadelphia, PA
Bachelor of Science, Accounting and Operations
Management, Kelley School of Business, Indiana
University , Bloomington ,
IN
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