Relocating to Austin
nataly@yahoo.com
WORK HISTORY
______________________________________________________________________________________
2010 – Present Terna Consulting
Principal
• Marketing strategy
VP Business Development
• Research and analysis for go to market strategy
Aflac Agent
• Support and training of new agents
Sr. Marketing Manager
• Sought out new client contacts for my accounts and built brand recognition
• Positioned clients and partners together at national events to build eminence
• Understood clients issues and Deloitte service offerings to position business opportunities for sales
• Knowledge of clients community involvements goals and how to link them to ours to build synergies
• Worked on local non-profit boards to build my personal networks
• Trained telecom team members on products and services on an ongoing basis
• Managed a national budget of less than 100K with no overages while maintaining an ROI in the Millions
• Won national Deloitte award for cross regional teaming with clients to help a non profit agency
• Created and co-produced 3 podcasts with firm clients and key industry leaders that increased revenue
2001 - 2003 Elcoteq, Inc., Dallas, TX
Account Manager
• Sought out new customer business and build brand recognition for Elcoteq in the USA
• Prepared quotes from RFQ information and present pricing and technology to the customer
• Penetrated 10 major US business and built strong relationships for business revenue
• Saved a major clients from moving business to another CM
• Assisted team in Europe with U.S. marketing efforts
• Managed accounts listed below to increase current level production while increasing customer satisfaction.
Accounts Managed: Andrew Corp, Eaton Corp, Invensys, Infineon, Digital Innovations, Danger, Nortel
1989 - 2001 Nortel Networks, Richardson, TX
Manager Sales Engineering Next Generation VoIP Networks August ‘99 to May 2001
• Work with sales to respond to customer RFP’s and network design needs
• Prepared and present all network solutions to the customer including all pricing
• Exceeded all set sales requirements by at least 40%
• Account wins: Comcast, XO Communications, Wispra Communication, Cable and Wireless, Nextel
Sr. Emergency Technical Assistance Engineer GSM June ‘98 to August ‘99
• Assist all groups with difficult problems relating to switching networks
• Provided internal training to the group at a cost savings of 200k in the 4Q ‘98
• Cross trained with the software group to gain a better understanding of the entire support process
• Provided support to Nortel’s training organizations by teaching classes on a regular basis to clients (routine maintenance, database translations, CCS7 translations and billing systems support)
Manager Nextel Emergency Support Group GSM September ‘94 to June ‘98
• Managed 10 Engineers that supported 75 sites with a customer satisfaction rating always over 80%
• Hired and trained all new employees
• Responsible for all monthly charts and reports, to upper management and customers
• 24 HR Emergency technical response
• Resolve emergency issues as prioritized by the customer
• Work with all other internal groups to improve new switching load quality
• Wrote new product Installation documentation for the Wireless product lines
• Project managed new product design rollouts to insure quality products go to market
• Present tested methods to customers at Verification Offices
• Provide remote maintenance and surveillance
• Provide assistance to customer requiring ETAS support
• Created a new shift schedule that reduced costs by 50K a year
Sr. Field Service Engineer March ‘85 to February ‘89
• Install and commission new sites.
• Supported and train all new technicians
• Interface with customer on a daily basis.
EDUCATION
BBA - Management Information Systems May ‘95
Dallas Baptist University Dallas, Texas
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