Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Ellicott City , MD
Professional
Summary
Download Resume Format
Ruby Christian
309
Kerger Road
410-788-9876
rubychristian@comcast.net
Professional
Summary
- Experienced Program Manager with over 25 years of experience in
providing, managing, marketing, and designing support services government
agencies and commercial agencies.
- Experienced with Medicare systems as driving force in the MMA
implementation at CMS.
- Experienced in infrastructure site management, hardware and
software service delivery management, program management, competitive
analysis, proposal structuring, services marketing, contract negotiations,
and design and implementation of support service offerings.
- Have performed large scale business process re-engineering for
multi-million dollar organizations. Re-organized multiple organizations with
“bottom up” approach, and performed gap analysis for each organizational
layer.
- Proactive and makes things happen; able to balance “analysis” with
“doing.” Sets high standards for
self, and committed to organizational goals.
Qualification Highlights
- MS in Technology; ITIL Certified Practitioner; Earned Lockheed
Martin President’s Award.
- Exceptional capability to resolve problems and obtain desired
results.
- Excellent skills developing alliances and interpersonal
relationships with technical SME's, VP's and Executive VP's.
- Excellent interpersonal skills, comprehensive listener,
collaborative approach to personnel and program management.
- Outstanding written and oral communications skills capable of
giving presentations to large audiences.
- Strongly self-motivated, detail-oriented, profit focused,
tenacious and unflappable.
- Hands on technical experience with Oracle, SharePoint and other
enterprise applications.
EMPLOYMENT:
October
2010 - Current
Technology
Manager: FEI Systems. Manage the CMS - CMIS and Pulse
projects. Develop a migration plan to
move CMIS from COGNOS to MicroStrategy while providing continuity of service
with the COGNOS platform. Provide
leadership, customer interface and prime contractor POC support. Develop MicroStrategy implementation
reporting architecture framework for COGNOS and Pulse. Support FEI business development across the
Healthcare and Federal space. Provide
organizational oversight and management for programs utilizing ITIL fundamental
architecture.
Client: CMS, Centers for
Medicare Systems
History: The CMS center
employs over 6000 employees and is the central point for all Medicare
payments.
August
2009 to September 2010 - Special Projects
Program
Director: The Experts. Manage and operate the Experts programs
associated with outsourcing. Manage,
operate and provide strategic guidance to the State of Michigan for a Remedy
implementation that includes a 4.3 to 7.6 upgrade. The ARS engine and all modules were
upgrade. All data was pushed forward and
utilized in 7.6. Provide day-to-day
program management of a desktop migration and rollout and subsequently
break/fix maintenance for customer sites located across the United States,
Canada and Puerto Rico. Manage the
P&L, SLA’s and customer deliverables.
Provide team leadership, customer interface and prime contractor POC
support. Provide Business Development
and strategic management for corporate goals.
Provide management and oversight for application development projects
utilizing SEI full-lifecycle development processes. Provide organizational oversight and
management for programs utilizing ITIL fundamental architecture.
Client: Hewlett Packard
Co. Customer
History: Manage the HP
Customer’s needs for Remedy software development. Provide strategic support for a mid-size
Remedy upgrade across a load balanced architecture.
February
2005 to July 2009
Senior
Program Manager/Program Director: Lockheed
Martin. Manage and operate the $105m/yr
O&M operation for the Army Corps of Engineers with 750 employees. Develop a FFP organizational management plan
for the transition from Cost Reimbursable to firm fixed price. Build alliances with the CIO, Director and
SES level army IT management personnel to bridge the requirements gap from CR
to FFP. Developed and implemented
resource management plans to ensure program programs Develop requirements for
business expansion into application development and systems management within
USACE program. Write proposals develop work requirements, distribute work and
manage hiring process. Oversee
unprecedented hiring of 172 people in 3-week time span for Baseline Assessment
Adjustment. Provide Program Management
leadership and direction to surge activities for labor and assist with
strategic direction for staffing and FFP budget operations. Utilize business development skills to
continue to grow the business and create new opportunities within the USACE
environment.
Client: United States Army
Corps of Engineers (USACE), Army.
History: The Army Corps, IT
requirements are undergoing a change similar to the entire federal contracting
domain. They are developing a central
leadership and management to IT management and implementation to reduce
duplication of work and improve consistency and productivity.
Key member of ITA
contract with the Army/Pentagon. Work
with the PM as deputy program manager, supporting the $650 million project.
Direct all activities with the project group, manage a staff of 145 comprising
of Project Managers, Engineers, Cable Technicians and Quality Assurance
employees. Restructure the project group
which was responsible for all infrastructure enhancement projects within the
Pentagon. Cleared a backlog of over 100
open projects and developed a highly
productive and efficient project team.
Client: Army, Network
Infrastructure Services & Operation (NISO).
History: The ITA/NISO
organization is responsible for the backbone LAN/WAN of the Pentagon, providing
support to all the military branches including the Secretary of Defense and the
Joint Chiefs.
Review the Centers for Medicare Services
Application Data Center Technology Plan in developing and planning improvement
of technology at CMS. Create a
long-range organization structural management plan. Develop a large scale major malfunction
situation room proposal. Manage the
Network Operations Group, the Security Group, the Asset Management group, the
warehouse management. Manage the
application integration for the Medicare Modernization Act
applications(MMA). Manage deployment
activities for applications coming into the infrastructure, including release
management. Develop and implement the
organization’s testing architecture including the testing laboratory for
application and infrastructure testing.
Client: Social Security
Administration, Centers for Medicare Services
History: The CMS center
employs over 6000 employees and is the central point for all Medicare
payments.
June
2003 to December 2004
IT
Director: CACI.
Manage all aspects of Yucca Mountain LSN Project’s Technology. Architect and design and implement a computer
room that holds 60 terabytes of on-line storage using Sun 3510’s and StoreEdge
technology. Design, develop and
implement, software and network infrastructure to satisfy contract requirements
of placing 4 million documents on the internet for review. Manage a team of 12 developers, 4 technical
writers, 8 system administrators and 6 help desk personnel. Create high-end, high availability systems
for DOJ and DOE contracts. Report
complex project statistics and status to DOJ client. Meet with and assist in developing project
related specifications designed to increase productivity. Utilize Oracle 9i, C++, Delphi
7.0, Java, Lotus Script and Lotus Notes to review de-duplicate 40 million
emails down to 9 million unique objects.
Utilize Web Services developed using C# to improve performance increase
distribution of the review tools. The
web services were implemented to satisfy the high-volume and connectivity
requirements. Design and produce
web-based review tool for users to select relevance for each email. Implemented the tool on the internet using
Lotus Web client.
Client: DOJ, DOE, DOE
Office of General Council.
History: The Yucca Mountain
Licensing Support Network is a complex project with multiple points of contact
to balance while maintaining the reporting tree. Managed a team of 30 employees.
May
2002 to June 2003
Program
Manager: Micro Systems Automation Group. Manage Delphi
and Oracle Developers creating client server and web-based international
software solutions for the U.S. State Department. Write Project plans, manage resources and
create procedures and policies. Optimize
and tune applications and database systems.
Manage software testing and deployment by maintaining testing records
including load testing. Ensure software
and data security by creating system architectures that can be security tested.
Install and Manage Oracle 8i instruct DBA’s on tasks for implementation of
RDBMS. Write technical specifications
and manage database environment. Create
an architecture plan to utilize Dot Net Studio Web Services written in C# to
provide international access to the visitor database. Provide technical direction and system
consulting.
Client: Department of
State
History: Managed 5 complex
systems with specific development teams and platforms for Oracle, PowerBuilder,
Delphi , and C++. Managed a team of 10 employees.
February
1999 to May 2002
Technology
Architect/Marketing Director: Denali Solutions. Develop and design public
safety software for Baltimore City , Baltimore County
Client: Baltimore City Police Department
History: Created and
architected a complex enterprise records management solution for the Baltimore
City Police Department. Performed demos
and worked as Director of Marketing to create and implement the marketing plan
to generate sales. Managed a team of 10
employees.
June
1996 to February 1999
Consultant
- Senior Consultant to Micros Systems. Develop a Windows NT Service to interface
the Micros 8700/Unix POS system to the Micros 3700 Enterprise Office,
BackOffice system. Manage three
developers to create various export programs for Micros client La Madeleine
restaurants. Developed in Delphi 3 and
Sybase SQL Anywhere.
Senior Analyst/Programmer to Johns Hopkins
University Applied Physics Lab. Develop
Windows API interface for pen-based applications. Create Pen Edit components for use in the
pen-based applications which the U.S. Navy utilizes. January 1998 to May 1998.
Senior Analyst/Programmer, Universal
Systems, Inc., Chantilly, Va. Develop
SQL generator engine for WorkManager Documetrix Software, using Delphi
3.0/client-server for Microsoft SQL and Oracle 7.0. Create objects and
interface for users to build SQL statements.
These items work together to create information sources for routing
purposes within Documetrix. Work with
UML design generation for new version.
July 1997 to January 1998.
Senior Analyst/Programmer, Dyncorp, Inc.,
Fairfax, Va. Develop standards and
create specifications for Delphi 3/Client Server Program. System integrates COTS products to scan,
index and retrieve documents for the Justice Department, Mega-One
contract. Duties include creating a
custom indexing program for scanned documents by integrating Kofax, Ascent -
Raima Database information into the indexing software. Also create storage and retrieval package to
store and retrieve images from a custom image server. Meet with users to uncover various
specification changes and modifications of system requirements.
April 1997 to July 1997.
Senior Analyst/Programmer, Westat, Inc.,
Rockville, Md. Duties include database
design for ALTS cancer research program in Delphi. Develop standards and supervise a team of five
programmers. Create complex Delphi forms
and reports for a four site data collection tool. The forms were abstracted from data
collection tools. The system contains a
robust transmittal and receipt system for tracking. Use various third party tools such as
InfoPower and Ace Reporter. Perform duties
as the key technical resource for programmers and assist in training three of
the programmers from July to August.
June 1996 to April 1997.
November
1992 to June 1996
Decision
Support Systems Team Lead Systems Analyst for the
International Monetary Fund (IMF), Washington, D.C. Principal tasks are Access 2.0 and Paradox
Dos systems design and programming on a large-scale multi-user Novell-based
system, and maintenance of various Fund-wide Paradox and Access systems
including Paradox 3.5 to Paradox 4.0 upgrade and system analysis for future
re-writes in Paradox/Windows. Design and
support multi-user Delphi application for Fund’s annual meeting process. Provide user support, training, documentation
production, communications protocol setup, and troubleshooting. The World Bank Group, Washington, D.C. Tasks include developing a Paradox Wait-Plus
system for tracking Resettlement data for World Bank Projects. Develop a Windows/DDE based resettlement
tracking program using Atlas GIS and Paradox for Windows and Microsoft
Project. Traveled to India to present
the system at a World Bank Seminar in Hyderabad.
November 1992 to April 1997.
June 1991 to November 1992
Consultant
Systems Manager, Congressional Funding, Inc., Rockville,
Maryland. Maintain loan processing
software and provide debugging services.
Install Novell NetWare and design and implement wiring schemes and
methodologies in two new locations.
Administer networks including hardware repairs and user support, and
maintain database systems written in Paradox 3.5. Procure hardware and software for the entire
organization. April 1992 to November
1992.
Budget Systems Program Analyst, United
States Peace Corps, Office of Planning & Budget, Washington, D.C. Produce software in FoxBASE for the Macintosh
environment used for budget analysis and planning of the overall Peace Corps
budget. Prepare documentation and train
users on software. Set up and administer
Ethernet network for AppleTalk. Train
users within department on non-proprietary software.
June 1991 to April 1992.
April
1989 to May 1991
Systems
Analyst/Programmer -- General Conference of
Seventh-day Adventists, Silver Spring, Maryland. Provide information systems analysis and
computer programming for internal/external management in PC and Macintosh
environments. Manage Adventist
Development and Relief Agency (ADRA) information systems at headquarters and
maintained compatibility with field offices.
Install software and evaluate systems in various field offices
(Australia, Singapore, Thailand, Germany, U.K., India, Switzerland, Sweden,
Brazil, Bolivia and Peru). Train users
on productivity techniques. Prepare
documentation for proprietary software.
Design and develop the project tracking systems for headquarters in
Paradox 3.5. Co-design a hand-shaking
system for Pl-480 commodities tracking in Peru and other South American
countries. Manage Macintosh operations
including installation and supervision of the TOPS and Novell networks for both
platforms.
March
1987 to December 1987
Word
Processing Instructor for Adelphi Business College,
San Bernardino, California. Teach
WordStar and Lotus 1-2-3, and provide personal tutoring on Pascal
Programming. Develop training programs
for new training initiatives.
August
1986 to February 1987
Assistant
Administrator for BE&K Communications, Decatur,
Georgia. Manage a field office for a 2.5
million-dollar project for MCI Communications.
Responsibilities include payroll and contract administration as well as
project coordination. Develop computer
systems for automated payroll and P&L production using spreadsheet
application Lotus 1-2-3. Closed project
$1million below planned budget.
January
1984 to March 1986
Consultant
Database Production at Andrews University,
Berrien Springs, Michigan. Produce
a database management system in dBase II
for standardized system of grading and analysis of grades. October 1984 to March 1986.
Programming Language Translation at
Columbia Union College, Takoma Park, Maryland.
Translate IBM Fortran to HP 3000 Fortran for development of programs for
student records. June 1984 to September
1984.
COMPUTER
LANGUAGES:
Microsoft Office Suite, Lotus Notes, SAP,
Delphi 1. 0 - 7.0, Paradox 4.0,3.5,7.0 DBASE, FoxBASE, Clipper, Fortran, SPSS,
APL, "C" and COBOL.
WordPerfect 5.1; WordStar; Lotus 1-2-3; Symphony; Quattro Pro; Visual
Basic for Excel, Microsoft Visual Studio, .Net,
EDUCATION:
MS in Computer Science, University of
Maryland, June 1996. Focus on Database
Engineering.
BS in Computer Science and Minor in
Business Administration from Andrews University, Michigan, March 1986.
ITIL Practitioner Certified
Senior Program Management Training. PM101,201,301
covering formal methods and practices for program managers including
program management planning, proposal generation WBS architecture and program
budget management utilizing EVMS.
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